The Ivy Asia, Guildford

The Ivy Asia, Guildford reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Ashleigh

   Hampshire1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   The food was amazing- couldn’t fault it. However what let the evening down was the fact that it was my 30th birthday ( which I had put on the booking) and my mum had kindly given me a balloon to have next to me in the restaurant. After 20 minutes of being there we had to have it taken away because of restaurant policy? It seemed completely pointless as we were in a corner oval table with no one behind us. We were then told at the end of the meal that we couldn’t have a birthday cake to sing happy birthday either. Was a shame.
   

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2. N

   Nigel

   Surrey1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a group of 8 celebrating my wife’s birthday and everyone had a wonderful time. It our first time there and the service and food were amazing. The staff were so attentive, especially Mohammad who was lovely. Everyone said they would be coming back
   

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3. P

   Peri

   Surrey1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Hamza was amazing helped us understand our choices and we all loved our meal.
   

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4. H

   Heather

   Surrey1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant, delicious food and excellent service.
   

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5. A

   Angela

   Surrey4 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Far too noisy with thumping drums all the time in the background. Very good had constant A/C blowing down on us & table too small for 4 people. There were other bigger tables available, but they put us on the smallest round his table ever not comfortable to squashed. Constant air conditioning blowing down on us was very cold. Service was excellent but food was a letdown. You’re a duck extremely small portion and with £38 in other restaurants it’s about £ 12 to 14.
   

   The Ivy Asia, GuildfordResponded 4 days ago

   Dear Angela, Thank you for your feedback. We’re sorry to hear about the noise, seating, and temperature issues. We’ll review this to improve comfort for our guests. While we’re glad you enjoyed the service, we regret the food didn’t meet your expectations. Your comments on pricing and portions are noted. We appreciate your input and hope to welcome you again for a better experience.
   

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6. M

   Martin VIP

   London7 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service from Magdalena!! Booked for the set dragon lunch which was terrific ! We will definitely be back to try the peking duck dish amongst other things. Cool venue nice service.
   

   The Ivy Asia, GuildfordResponded 4 days ago

   Dear Martin, Thank you for your kind words! We’re thrilled you enjoyed the Dragon Lunch and Magdalena’s service. We look forward to welcoming you back for the Peking duck and more!
   

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7. J

   Julie

   Surrey2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect food perfect service perfect venue. This place never fails to deliver!
   

   The Ivy Asia, GuildfordResponded 4 days ago

   Dear Jolie, Thank you for your fantastic review! We're thrilled to hear you always have a great experience with us. Can't wait to welcome you back soon!
   

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8. S

   Sonal

   Surrey1 review

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food is always lovely though service wise it deemed a bit slower today as eas super busy. It's always a good experience when we go there. My only negative comment would be the bathrooms need to be a lot cleaner, expecting a better standard of hygiene.
   

   The Ivy Asia, GuildfordResponded 4 days ago

   Dear Sonal, Thank you for your feedback! We're glad you enjoyed the food and had a good experience overall. We appreciate your comments on the service speed and will work on improving that, especially during busy times. We also take hygiene very seriously, so we'll address the cleanliness of the bathrooms to ensure a higher standard. We look forward to welcoming you back soon!
   

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9. K

   Karen

   Surrey1 review

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was superb as always. We absolutely love this place. We went with friends who have never been before and they too loved it. The food was incredible as ever
   

   The Ivy Asia, GuildfordResponded 4 days ago

   Dear Karen, Thank you for your wonderful review! We're thrilled you and your friends had an incredible experience. It’s always a pleasure to welcome you, and we look forward to seeing you again soon!
   

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10. a

    aaron

    London6 reviews

    4.0

    Dined on March 30, 2025

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 4

    Very expensive for what it is Starters came before our drinks did Small portions
    

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    The Ivy Asia, GuildfordResponded 4 days ago

    Dear Aaron, Thank you for your feedback. We’re sorry to hear that you felt the value didn’t match your expectations. We’ll be reviewing the timing of orders and portion sizes to improve our service. Your comments are valuable to us, and we hope to provide a better experience next time.
    

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