The Ivy Asia, Guildford

Review summary

1. J

   Julie

   Surrey2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect food perfect service perfect venue. This place never fails to deliver!
   

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2. S

   Sonal

   Surrey1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food is always lovely though service wise it deemed a bit slower today as eas super busy. It's always a good experience when we go there. My only negative comment would be the bathrooms need to be a lot cleaner, expecting a better standard of hygiene.
   

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3. K

   Karen

   Surrey1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was superb as always. We absolutely love this place. We went with friends who have never been before and they too loved it. The food was incredible as ever
   

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4. a

   aaron

   London6 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   Very expensive for what it is Starters came before our drinks did Small portions
   

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5. S

   Sandra

   London1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Thank you for accommodating us very last minute for Mother’s Day but that’s really as far as it goes. The service was so bad we had to constantly ask for our orders to be taken and the speed of it all was rather appalling. Not sure if this is because we were sat in the terrace so it was a case of “out of sight out of mind”but we felt rather neglected which is never a nice feeling.
   

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6. B

   Bala

   Toronto1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an incredible dining experience that exceeded our expectations in every way. From the moment we walked in, the ambience at Avy Asia set the perfect tone for lunch. The food was simply outstanding, featuring diverse flavours that delighted our taste buds. Each dish was beautifully presented and crafted carefully, showcasing high-quality ingredients and authentic culinary techniques. The service was impeccable, with attentive and friendly staff who ensured we felt welcomed and catered to throughout our meal. It was clear that they were genuinely passionate about providing a memorable dining experience. Having dined at Avy multiple times, we were thrilled to discover that Avy Asia raised the bar even higher, delivering a unique and unforgettable experience that we will surely cherish and look forward to repeating.
   

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7. R

   Ruari

   Cambridge1 review

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   Upon walking into the restaurant my path was crossed by one of the staff walking in front of me. Apparently their need to be at the counter was greater than welcoming me to the restaurant. Other than this, the service was fine and the staff were friendly as you would hope for as a minimum in any establishment. It was a busy night and there were a lot of staff, but still our orders got mixed up and around and confused which was unfortunate, but didn’t cause too many issues. I would have liked to have ordered another drink, but we seemed to get forgotten about and therefore I did not get the opportunity until after the meal at which point I was ready to go home. I got the feeling that space in the restaurant was at a premium and therefore it seemed a little cramped rather than feeling opulent as the style is going for. It really is a lovely restaurant, but the food quality and the price just do not really compare. Food was beautifully presented and it was marginally better in areas than other restaurants of the same style, but not really worth the prestige. I will stick to just plain ‘The Ivy’ next time.
   

   The Ivy Asia, GuildfordResponded 2 days ago

   Dear Ruari, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not fully meet expectations. We appreciate your comments regarding the service, atmosphere, and overall value, and we will share them with our team to improve where possible. We're pleased you found the restaurant beautiful and the food well-presented, but we regret that it didn’t quite match the standard you were hoping for. We truly appreciate your visit and hope to have the opportunity to provide a better experience in the future.
   

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8. C

   Claire VIP

   London31 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Hostess too busy to acknowledge me when I arrived. Terrible music whilst dining, felt like a bad nightclub. Food excellent. Service slow. Cocktails weren’t brilliant.
   

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9. A

   Alex

   Surrey6 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Great atmosphere and some theatre when the food arrived. We had edamame, maki rolls, jasmine rice, peking duck with pancakes and lots of desserts, I remember the white choc sphere, the brownie and some mocktails - Rose of the Orient and Dreams of Cherry Blossom. (Looking at the menus online I can see that there is a kids menu. I was with my family and this wasn't offered to us, which looking back is a shame). But overall a good experience.
   

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10. A

    Allan

    London3 reviews

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    First time at the Ivy Asia Guildford will definitely go again. Food choice, quality and service excellent.
    

    The Ivy Asia, GuildfordResponded 2 days ago

    Dear Allan, Thank you for your lovely feedback! We're delighted you enjoyed your first visit to The Ivy Asia Guildford and that the food, service, and quality met your expectations. We look forward to welcoming you again soon!
    

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