The Ivy Room

Review summary

1. S

   Sebastian

   VIP

   Saxony

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Live Jazz Musik beim Brunch, war sehr sehr gut, das Essen war auch sehr lecker.
   

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2. J

   Jenifer

   VIP

   Orlando

   15 reviews

   5.0

   15 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Lovely small restaurant on the top floor of a hotel. Lovely, intimate space with great views. Food was delicious, and there was live jazz being played. Especially notable was the avocado toast, and the donut/croissant with berry sauce.
   

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3. A

   Amaani

   New York City

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere was a vibe! With live music accompanying our dinner, exceptional service, and mouthwatering dishes, I can't wait to return. I highly recommend the Cowboy Steak for Two, Lamb Chops, and Brown Butter Gnocchi. It's perfect for a date night or a gathering with family and friends. The decor transports you to another world, making you forget your surroundings. It was raining and we still showed up! FYI: there is a cozy fireplace on the outdoor rooftop, which we plan to enjoy on our next visit soon!
   

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4. s

   sacha

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   The experience was disappointing, to say the least. The food was average, but the worst part was the service. Although the waitress initially acted polite, both she and the manager seemed stressed and unapproachable. Despite barely touching my meal, the waitress didn’t bother to ask how the food was. When it came time to pay, we noticed a 20% gratuity automatically added to the bill. Feeling that it was undeserved due to the mediocre food and service, we adjusted it to 15%, which would have been $30 instead of $36. This sparked unnecessary drama. The waitress reacted unprofessionally, making a scene and trying to guilt me over the reduced tip. When I attempted to explain politely, she turned her back and ignored me. The manager apologized, but the damage was done. To make matters worse, the hostess was equally unprofessional, loudly chewing gum and singing along to the music playing in the restaurant. It felt more like a children’s party than a dining experience. Absolutely not worth the visit or the price.
   

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5. E

   Eimear

   New Orleans

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 1

   We booked this specifically for Xmas dinner, we searched Xmas dinner menus and this restaurant popped up with its special menu and offered a 2.30pm time slot. On arrival we were told this menu did not begin until 5pm. There wasn’t even Xmas music playing. This was not made clear upon booking. I felt bad for our server because she did her best and had to deal with other tables who were expecting a Xmas dinner too. We came over from Ireland and had to make another reservation for Xmas dinner later that day while we were sat eating at this restaurant. Not ideal. Great staff and food but management could have done better in their organisation.
   

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6. L

   Linda

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friend and I went for brunch on Sunday and we had an amazing time! The music was delightful and the services was super friendly. We ordered the Ivy Room Breaksfasg, The burger and cranberry mimosas; the portions were perfect and everything was delicious!
   

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7. j

   jasmin

   New York City

   8 reviews

   5.0

   8 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was wonderful from the live music to the food and ambiance I will definitely be returning
   

   The Ivy RoomResponded 7 days ago

   Dear Jasmin, Thank you so much for your review! We’re thrilled to hear that you enjoyed the live music, food, and ambiance. It’s wonderful to know you had a great experience, and we can’t wait to welcome you back again soon! Sincerely, The Ivy Room Team
   

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8. C

   Christine

   VIP

   Washington DC

   18 reviews

   4.0

   18 reviews

   Dined on December 17, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Went to The Ivy Room for lunch. The hamburgers and fries were delicious! Location was beautiful.
   

   The Ivy RoomResponded 7 days ago

   Dear Christine, We're thrilled to hear you enjoyed your lunch at The Ivy Room! It's fantastic that you enjoyed our burgers and fries. We're also glad you found our location beautiful. We appreciate your feedback and look forward to serving you again soon! Sincerely, The Ivy Room Team
   

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9. J

   Joseph

   VIP

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, ambience, and service with live music…we’ll be back!
   

   The Ivy RoomResponded 7 days ago

   Dear Joseph, We're thrilled to hear that you enjoyed your experience at The Ivy Room! It's fantastic to know that our food, ambiance, and service met your expectations. We're also glad you appreciated the live music - we aim to create a unique and enjoyable experience for our guests. We can't wait to welcome you back soon! Sincerely, The Ivy Room Team
   

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10. M

    Mark

    New York City

    7 reviews

    4.0

    7 reviews

    Dined on December 8, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Nice relaxed atmosphere, friendly service and a great breakfast served.
    

    The Ivy RoomResponded 7 days ago

    Thank you for the review, Mark! We're thrilled to hear that you enjoyed your breakfast at The Ivy Room and found our atmosphere to be relaxed. It's wonderful to know that our friendly service added to your positive experience. We look forward to serving you again soon. Sincerely, The Ivy Room Team
    

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