The Ivy Victoria Brasserie

Review summary

1. S

   Sophie

   London

   5 reviews

   3.0

   5 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Great decor and drinks however the device was not great as we were not told the turkey had run out when we specifically had booked the set festive menu and the service was slow and inattentive. The soufflé was very good but the steak not so much for the price.
   

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2. R

   Rochelle

   London

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderful food and amazing service from Maggie throughout our meal. There's ample choice on the menu for everyone and we throughly enjoyed our evening.
   

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3. K

   Kelli

   New Orleans

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The duck salad and fig Negroni were amazing 👌and love the decor!! So bright and colorful!
   

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4. OT

   OpenTable Diner

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 4

   Steak overcooked. Waiter forgot drinks order. Just wasn’t really that interested tbh. Tbf manager came over and comped the steak. Lovely decor and ambience. Could have been great if waiter cared.
   

   The Ivy Victoria BrasserieResponded 6 days ago

   Hi there! Thank you for sharing your feedback with us and we’re sorry to hear you were disappointed with your experience. We would like to reassure you that we take all feedback on board to improve our guest experience and we hope you’ll join us again soon to restore your faith in us.
   

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5. M

   Mark

   London

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   It was very busy, to be expected on a Sunday lunchtime close to Christmas time. However, the service was slow and forgetful, and the food lukewarm. Wasn’t offered any reduction in the bill, but we asked for the service charge to be removed and it was. Probably won’t return!
   

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6. C

   Carole

   London

   1 review

   4.0

   1 review

   Dined on December 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 2

   The meal was absolutely amazing but the service charge was a mickey take there was no way I thought it was worth £30
   

   The Ivy Victoria BrasserieResponded 6 days ago

   Thank you for your review Carole, we hope to see you again soon.
   

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7. G

   Greg

   Milwaukee

   18 reviews

   3.0

   18 reviews

   Dined on December 13, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Had a reservation but seating process was quite disorganized and they seemed to have forgotten about us at one point. Once seated we were seated in what seemed to be a converted outdoor space that was very cold. Food was average, but not a surprise for the type of restaurant it seemed to be. Positive was we had theatre tickets and even with being delayed during seating we got out in time to get to our show. Serviceable but nothing more.
   

   The Ivy Victoria BrasserieResponded 6 days ago

   Hi Greg, Thank you for sharing your feedback with us and we’re sorry to hear you were disappointed with your experience. We would like to reassure you that we take all feedback on board to improve our guest experience and we hope you’ll join us again soon to restore your faith in us.
   

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8. J

   Julie

   London

   2 reviews

   5.0

   2 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From when we arrived to when we left we were absolutely spoilt. Had a super starter, main and mince pies to die for, never had such a potent brandy cream!! Christmas cocktails were a nice touch. On the whole a chilled Christmassy afternoon.
   

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   The Ivy Victoria BrasserieResponded 6 days ago

   Hi Julie! Thank you for taking the time to review us, we are so pleased that you enjoyed your time with us at The Ivy Victoria and we’re looking forward to welcoming you soon. Merry Christmas!
   

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9. OT

   OpenTable Diner

   London

   1 review

   4.0

   1 review

   Dined on December 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Was a nice place food came very quickly could have done with a pause between bread and main. Waiter ruined the choc sphere by melting whilst I was I. Th bathroom so whole effect of this ruined.
   

   The Ivy Victoria BrasserieResponded 6 days ago

   Hi there! Thank you for sharing your feedback with us and we’re sorry to hear youfelt rushed whilst dining with us. We would like to reassure you that we take all feedback on board to improve our guest experience and we hope you’ll join us again soon to restore your faith in us.
   

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10. m

    martina

    VIP

    London

    3 reviews

    2.0

    3 reviews

    Dined on December 9, 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 3

    Sorry but the quality of the food is appalling these days - my scallops were overcooked and the broccoli was still hard and undercooked:( - not coming again very soon. Sorry - a disappointed customer.
    

    The Ivy Victoria BrasserieResponded 6 days ago

    Hi martina, Thank you for sharing your feedback with us and we’re sorry to hear you were disappointed with your experience. We would like to reassure you that we take all feedback on board to improve our guest experience and we hope you’ll join us again soon to restore your faith in us.
    

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