The James

Review summary

1. J

   Josie

   New York City

   5 reviews

   3.0

   5 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   The service left something to be desired. It took awhile to order cocktails and while confirmed the champagne brand; it ended up being something different. Coffee was forgotten 2x and then waiter brought a new bill to include the coffee. Lastly, our doggie bag was never brought to us. The tuna crudo & filet mignon were delicious!!!
   

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2. c

   carly

   VIP

   New York City

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   The James is a pricy steakhouse. You would think they know how to treat their guests. The food we received was rare and inedible. We had to send it back to be cooked. By the time it came back to our table it was too late for us to even want it. We told them to wrap it up. They still charged for everything. Came home to find the food they wrapped up was someone’s fish. Not from our table. And certainly not the 80$ wagu beef or 30$ burger. Service was slow. Our waiter was not only inattentive but told us what he expected for a tip. Our experience was not good enough to ever warrant coming back
   

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3. M

   Martin

   VIP

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We eat at a lot of restaurants. This one was 10/10. Food was absolutely amazing. Did not feel rushed. Music, service, food, drinks, lighting, valet/coat check, super courteous. Will definitely be returning. I do not give 10/10 ever. Well deserved.
   

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4. S

   Sarah

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a wonderful experience. I work in the restaurant industry, I rarely have a Saturday Night off to experience the other side of the dining experience and let me tell you it was superb. I made a note on my reservation saying my boyfriend and I were celebrating our anniversary and we started off the night with a toast of complimentary Prosecco on the house. We also Indulged in the crabcake appetizer, as well as the duck cassoulet that was phenomenal. On Saturday evenings, they offer a château Briand for two for 135 and couldn’t pass up that deal. The martini cart girl was a pleasant surprise as well as the presentation of their bread service with a sharp quick steak knife stabbed through it on the table. Their wine selection by the glass as well as splits and full bottles complemented their level of professionalism and service. We definitely splurge that evening to celebrate, and we look forward to coming back on just a regular evening for dinner in the near future. Thank You
   

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5. D

   Deborah

   VIP

   New York City

   57 reviews

   3.0

   57 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Lovely decor and service was good. Noise level too "energetic" for my taste, or to enjoy conversation with friends. We all ended up leaning in on the table to really speak. Food was fine, nothing too extraordinary.
   

   The JamesResponded 1 day ago

   Dear Deborah, Thank you for taking the time to share your experience. We're glad to hear that you enjoyed our decor and service. However, we're sorry to hear that the noise level affected your experience. We aim to create a comfortable atmosphere for all our guests and we will certainly take your feedback into consideration as we continually strive to improve our guests' experiences.
   

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6. N

   Nadia

   VIP

   New York City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Amazing service and food … it was our first time and not our last . The staff was friendly and attentive . The manager Mathew , was so nice and greeted us at our table ! Next reservation already booked ! 💜
   

   • 

   The JamesResponded 1 day ago

   Thank you for dining with us and for the five-star review with wonderful feedback! We look forward to seeing you again soon.
   

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7. V

   Veronica

   New York City

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The space is and it makes you feel some sort of event. It felt a little bit over produced.
   

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8. m

   matthew

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding as usual. Food and service were top notch.
   

   The JamesResponded 1 day ago

   Thank you for dining with us and for the five-star review with wonderful feedback! We look forward to seeing you again soon.
   

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9. C

   Chris

   Washington DC

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic birthday dinner with the family. Surprised by the martini woman and ordered a caviar bump. Food was first class. Ambience in the back dinning area was perfect.
   

   The JamesResponded 1 day ago

   Thank you for celebrating with us and for the five-star review with wonderful feedback! We look forward to seeing you again soon.
   

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10. J

    John

    New York City

    4 reviews

    5.0

    4 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The staff was helpful and attentive. The food and ambiance was amazing! A must try!
    

    The JamesResponded 1 day ago

    Thank you for dining with us and for the five-star review with wonderful feedback! We look forward to seeing you again soon.
    

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