The Kitchen at The Shack

Review summary

1. M

   Michelle

   Greater Boston

   9 reviews

   vip
   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have to say this after just recently trying 2 items of the simply grilled menu at Surf Shack….. it is absolutely THE BEST simply grilled that I have ever had! So much flavor for the simplicity of it. Service is always exceptional too. I genuinely like every single person I meet here while dining or having drinks. Highly recommend!
   

   1 person found this helpful

   Report
2. M

   Maria

   Greater Boston

   95 reviews

   5.0

   95 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great meal at The Kitchen at the Shack. Had the steamed buns, the Island Shirt Ribs, and Grilled Tuna. All were great. Found a nice bottle of wine on their wine list. Our server was friendly and efficient. Highly Recommended!
   

   1 person found this helpful

   Report
3. C

   Christopher

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The tuna was ideally prepared. The espresso martini was scrumptious. The ambience was inviting. Will gladly return the next time I’m in town
   

   Is this helpful?

   Report
4. a

   amy

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved everything about this little place! The location is great, the ambience & decor was fun and beachy, and the food was excellent. Will def come back the next time we visit Narragansett!
   

   Is this helpful?

   Report
5. R

   Ronald

   New York City

   11 reviews

   5.0

   11 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The kitchen was an amazing experience. The inside was completely redone. There is plenty space around each table and the noise level was very low. The service was excellent. The food was amazing and prepared with great care. The flavors were exceptional and the appetizers straight through.
   

   Is this helpful?

   Report
6. A

   Angela

   Greater Boston

   1 review

   5.0

   1 review

   Dined on October 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They put so much detail into everything from the decor to tableware, service and finally the food. Unique menu. I highly recommend this place.
   

   Is this helpful?

   Report
7. T

   Toni

   Greater Boston

   18 reviews

   5.0

   18 reviews

   Dined on October 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   All was great. Server needed a bit more training but very pleasant. We'll be back. Thank you
   

   The Kitchen at The ShackResponded on October 31, 2024

   We are delighted to hear that you enjoyed your visit to The Surf Shack! Your satisfaction is incredibly important to us, and we strive to create a memorable experience for all our guests. We truly appreciate your feedback regarding the need for additional training for your server. We are committed to continuous improvement and ensuring that all our staff are equipped with the skills and knowledge necessary to provide excellent service. We will address this matter promptly and provide our team with the necessary support and training to enhance their skills. Your insights help us grow and improve, and we are grateful for your input. We hope to welcome you back soon for an even better dining experience. Thank you once again for visiting The Surf Shack and for your valuable feedback!
   

   Is this helpful?

   Report
8. A

   Anne

   Greater Boston

   15 reviews

   vip
   4.0

   15 reviews

   Dined on October 11, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The noise level was not energetic,it was downright noisy! We go out to dinner to talk to our friends, not constantly shout to be heard. food was excellent, service not good, had one waitress handling the whole restaurant, not fair to her. Probably won't hurry back.
   

   The Kitchen at The ShackResponded on October 31, 2024

   Dear Valued Customer, Thank you for dining with us and for taking the time to provide your honest review. We truly appreciate your feedback as it helps us improve our services and ensure a pleasant dining experience for all our guests. We acknowledge your concerns regarding the noise level in our dining room. Please rest assured that we are actively working on implementing measures to control and reduce the noise. Our goal is to create a more comfortable and enjoyable atmosphere for you and all our patrons. We are committed to enhancing your future visits and hope to welcome you back soon. Your satisfaction is of utmost importance to us, and we are eager to demonstrate the improvements we have made. Thank you once again for your valuable feedback. Warm regards, The Surf Shack Management
   

   Is this helpful?

   Report
9. C

   Christos

   Greater Boston

   21 reviews

   2.0

   21 reviews

   Dined on October 11, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   A great neighborhood find in Narragansett. Good food, good atmosphere and a buzzing local crowd. This would have been a 4-5 star review if not for the rushed service and the rude pointing by the waitress at our table trying to rush us out to seat other people after barely an hour at the restaurant.
   

   Is this helpful?

   Report
10. J

    John

    Greater Boston

    8 reviews

    5.0

    8 reviews

    Dined on October 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    New Fall menu will take some exploring. Loved what we had. We even saw the Northern Lights outside!
    

    Is this helpful?

    Report