The Korean Cowgirl at Cave Hotel

Review summary

1. E

   Eleanor

   Kent

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   We attended for my boyfriend’s 21st birthday along with a stay at the hotel. We came in earlier than our booking and had a drink beforehand and was then shown to our table and our orders taken. The overall vibes were very nice (apart from a short power cut that cannot be helped) and the food was incredible. We were however disappointed by the service. We had to flag someone down for more drinks, takeaway boxes and a desert menu rather than being offered and we sat for a long time with our empty plates waiting for them to be taken away, even after we’d piled them up and pushed them to the end of the table to make it clear we were done. There was an hour between finishing our dinner and ordering our deserts and we were in there for 3 hours overall. While we were there, we saw 3 other tables get a plate brought out with Happy Birthday written on it and although it was on the booking that we were there for a birthday, we got nothing. Despite this, we will be returning as the food was very good and reasonably priced for what it was and we saw other tables get much better service than us. Hoping it was just a spot of bad luck.
   

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2. OT

   OpenTable Diner

   Kent

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   I decided to take my girlfriend out for her birthday to the Korean cowgirl located at the cave. All day we were so excited to visit! Unfortunately we were highly disappointed. First of all we were placed right by the entrance which both of us had no problem with at all , even though we felt like we were the first people to be looked at whilst we were eating ,when people were waiting to be seen too. We were greeted by a lovely young girl who fortunately was very helpful and polite. Me and my girlfriend felt very awkward in this restaurant and found we were whispering the whole time due to the music being very low .The food came out nice and quick as-well as the drinks. And this is where it went downhill, after finishing our meal we were sat waiting for our plates to be cleaned for aprox 15 minutes, and i felt forced to ask for this service to happen, now… if the restaurant was busy i would completely understand but it was not. Then after asking for our table to be clean i then asked for the gentleman for a takeaway bag/box and also the bill with a card reader as i was ready for payment … another 10 minutes goes by and he just gives us a paper bag and also a box (no offer to take it away and box it themselves) so i awkwardly scraped meat off the board into a box, he forgot the bill and also the card machine … another 10 minutes of waiting goes by and he finally comes with the bill (oh and by the way we watched this same man just walking around the restaurant whilst we were waiting) when he gives us this bill he forgot the card machine so i then had to ask again for the card machine, 5 minutes goes by he informs us that their card machine was not working (i see the card reader at the front desk)… 5 minutes later a woman just put the card reader on my table and says please tap your card … and just walks off!! So i tapped my card and yet again… waiting another 5 minutes! I had to ask if we were all done and ask for staff to say goodbye! Very very disappointed
   

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3. W

   William

   Kent

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The host who seated us was very informative with suggestion about the portion sizes and menu options. Our waitress was great my drink was always topped up and checked with us and the beginning and end of our main meal and dessert. We had the fondue for 2 which, whilst very overpriced, was amazing with the fire to roast the marshmallow and the chocolate dip for the fruit was out of this world. The honey butter boneless chicken and chips both cooked with MSG were the best I’d ever tasted. Outstanding place
   

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4. D

   Daniel

   London

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best restaurant I had, ambience is so nice for dates. Celebrated my wife's birthday here
   

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5. D

   Drew

   Kent

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was super lovely!! The waitresses were very polite and knowledgable. The food was absolutely amazing and it was a perfect atmosphere for a date night!!
   

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6. S

   Scott

   New York City

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me and my partner visiting Korean cow girl At the cave and we’re greeted by an outstanding environment with top quality food well worth the visit
   

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7. A

   Anita

   Kent

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What an amazing experience. The food was absolutely delicious, the restaurant had a fabulous vibe and our waitress, Maddy, was amazing!
   

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8. N

   Natasha

   Kent

   12 reviews

   5.0

   12 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great team , we had a fantastic time, excellent food , fantastic flavours and quality meats done well . We will be back
   

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9. M

   Maisey

   Kent

   1 review

   4.0

   1 review

   Dined on November 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   First time visiting a highly recommended venue, atmosphere was lovely and loved the music. Good portion size; food was slightly over seasoned bit too salty. Staff were very polite and helpful but didn’t like the fact that there was a 12.5% service charge. Would visit again but order less food.
   

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10. M

    Mary

    London

    1 review

    5.0

    1 review

    Dined on November 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We went for my birthday after it being recommended and were not disappointed. Beautiful setting and decor, great atmosphere. Fantastic service and delicious food and cocktails. The Fire Pit outside area was a great way to finish our evening with more cocktails! We will definitely be back!
    

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