The Lobby Lounge & The Reading Room

Review summary

1. F

   Fiona

   Dublin

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Lovely evening at the Lobby for my son's birthday. Lovely atmosphere and superb service.
   

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2. M

   Mary

   Dublin

   11 reviews

   5.0

   11 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff were excellent. Great food. Lovely pleasant atmosphere. Highly recommend.
   

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3. M

   Mary

   VIP

   Dublin

   8 reviews

   2.0

   8 reviews

   Dined on December 19, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Excellent service but cold table at the window, salmon dish was tiny with 2 spinach leaves and a tiny blob of crème fraise! Please improve the offering … excellent service though!
   

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4. P

   Paula

   Dublin

   4 reviews

   4.0

   4 reviews

   Dined on December 8, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Nice Christmas atmosphere, pianist playing piano however it was a tad too high in volume, not sure you can tweak piano volume. Conversation was difficult during those piano recitals. Lovely music well played I must add. Cauliflower & potato curry was too dry, we had to ask for more curry sauce. While the sauce was nice the cauliflower/potato/rice combination was bland in taste /colour & needed something else, green spinach maybe or another contrasting colour & texture. Warm apple sponge dessert was not warm. After all the fuss with ordering more sauce, my aunt didn’t want to fuss then over the dessert. The food was just ok.
   

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5. M

   Maura

   Dublin

   4 reviews

   4.0

   4 reviews

   Dined on December 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   While it is very nice to have a leisurely lunch, service was very slow. Dirty dishes were left on table for a very long time after we had finished. Food and ambience is very good.
   

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6. S

   Suzanne

   VIP

   Dublin

   11 reviews

   4.0

   11 reviews

   Dined on November 27, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We had lunch here in the lobby . The hotel is looking beautiful with the Christmas decorations which gave a lovely atmosphere. Food was good although quite expensive for some things . Dessert €15 way over the top ! Staff v pleasant and helpful
   

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7. A

   Ahmed

   Dublin

   1 review

   5.0

   1 review

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was beyond the expectations and the service was world class
   

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8. L

   Lydia

   Malta

   1 review

   5.0

   1 review

   Dined on October 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional staff througout the hotel . We will be back
   

   The Lobby Lounge & The Reading RoomResponded on November 3, 2024

   Hello Lydia. Thank you for taking your time to write to us about your experience in The Lobby Lounge. I will make sure to pass on your feedback to our staff. Looking forward to welcoming you back with us. Kind Regards, Pavel Nikeryasov Lobby Lounge Supervisor
   

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9. A

   Aoife

   Dublin

   2 reviews

   3.0

   2 reviews

   Dined on September 28, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Afternoon tea was a disappointment. Others at the table who ordered hot food were not overly impressed with their dishes especially cold sweet potatoe fries. Service was hot and miss…. Our waiter decided after an hour we had been sitting and served with drinks to put table cloths down on the three tables….not exactly a 5 star dining experience
   

   The Lobby Lounge & The Reading RoomResponded on October 2, 2024

   Hello Aoife. Thank you taking your time to write to us about your experience at Lobby Lounge. I am disappointed to hear that you did not have a good experience whilst dining at The Lobby Lounge. I will take this time to review the mistakes that were made. Kind Regards, Pavel Nikeryasov Lobby Lounge Supervisor.
   

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10. L

    Lou

    Dublin

    11 reviews

    2.0

    11 reviews

    Dined on September 12, 2024

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 4

    We ordered Sliders that arrived cold & our waiter kindly replaced them - and the new ones were also cold, the buns were part frozen, the burger was cold & the cheese wasn’t melted. One of our guests ordered a chicken burger, which was literally sliced chicken breast in a bun! Very disappointing!
    

    The Lobby Lounge & The Reading RoomResponded on September 16, 2024

    Hello Lou. Thank you for taking your time to write to us about your time at The Lobby Lounge. It is very disappointing to hear that you did not enjoy the food whilst dining with us. I will take this time to review the mistakes with our Kitchen team. Kind Regards, Pavel Nikeryasov Lobby Lounge Supervisor.
    

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