The Madam

Review summary

1. A

   Amy

   Phoenix1 review

   5.0

   Dined on March 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The resort is beautiful, and the Madam offers cozy, intimate vibes. I visited for a girl's night, and the bartender, Dan, ensured we were well taken care of. He was incredibly knowledgeable about different drinks, which was perfect for someone like me who never knows what to order. I loved that he made me a decaf espresso martini since it was late and a caffeinated drink would have kept me up all night. Jamie, the manager, also stopped by and was very nice. Oh, and definitely try the chocolate cake! We ate every bite—it was delicious. Overall, a 5-star experience, and I look forward to returning!
   

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2. JR

   JenR

   Greater Boston1 review

   5.0

   Dined on March 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dan was welcoming and made two exceptional gin cocktails! (Ask for his variation on a Negroni). The bar itself is a cozy little room with windows on one side that made it perfect for watching the sunset. The Madam is a great little hidden gem.
   

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3. OT

   OpenTable Diner

   Phoenix2 reviews

   1.0

   Dined on March 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   The waiter gave away free drinks and offered my wife and I none. Upon entering, he dismissed my wife and I and a party of five. The service was subpar at best.
   

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4. G

   Gustavo

   Phoenix2 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best speakeasies I have ever been to, definitely hidden. Really good drinks and delicious food and the mixologist Dan was very helpful and very knowledgeable about his profession. Definitely would recommend for anyone looking for a quiet place to relax and have some unique drinks.
   

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5. M

   Manny

   Phoenix4 reviews

   1.0

   Dined on February 16, 2025

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   While I appreciate the effort in creating an intimate setting, I found the overall experience lacking overall. First, the ambiance didn’t quite match the traditional speakeasy vibe. it was too bright for a space meant to evoke mystery and allure. Typically, speakeasies have a more dimly lit, atmospheric feel, which enhances the sense of exclusivity and nostalgia. Additionally, I don’t recall any background music playing, which could have helped set the mood and elevate the experience. The drink menu also felt underwhelming, as the mixes didn’t sound particularly enticing. Unfortunately, nothing stood out as a must-try. That said, the small size of the venue wasn’t necessarily an issue, as a more intimate setting can work well for a speakeasy. Perhaps with dimmer lighting, curated music, and a more enticing cocktail selection.
   

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6. M

   Melvin

   Washington DC1 review

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Speakeasy was decent. Opening a bookcase to reveal an opening was aesthetically superb.
   

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7. Z

   Zoe

   Minneapolis1 review

   5.0

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! Me and boyfriend snagged last minute reservations and it did not disappoint. I got the dealers choice and Jeff made me a fantastic cocktail!! Highly recommend!
   

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8. M

   Michael VIP

   Phoenix17 reviews

   2.0

   Dined on January 11, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   A speakeasy that allows dozens of people in just standing around causing service to be non existent. The door opens constantly to a flood light which ruins the vibe. Kitchen closes early. Overall it needs better management and processes to make it more customer friendly.
   

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9. OT

   OpenTable Diner

   Phoenix1 review

   1.0

   Dined on December 12, 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   Absolutely awful. Zero management. there was a line, is this a club or a speak easy? I doubt occupancy standards were met tonight. So disappointing.
   

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10. A

    Ashley

    Phoenix1 review

    3.0

    Dined on December 10, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Super cute place . Very small tho . Definitely recommend going with a significant other rather than a group . Only about 3 small tables with some chairs . The crab cakes were really good and the truffle fries were okay. I don’t recommend getting drinks here as they are not good . Definitely would have enjoyed it more if the drinks were good as they are expensive . There are only 4 options on the menu for food so if you’re planning on having dinner I would do it elsewhere.
    

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