The Melting Pot - Maple Shade

Review summary

1. S

   Stacey

   Philadelphia

   16 reviews

   4.0

   16 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were celebrating my daughter’s 19th Birthday and this was her pick. Our waitress Tess was absolutely phenomenal - friendly, knowledgeable, attentive, and had a great sense of humor. We were a party of 7 seated at 2 booths with the privacy divider removed between them and it really just felt like one table. The booth seat was a little low and squishy (we’re tall) and my husband felt a little cramped with the table feeling a bit close and the opposite seats were chairs (he’s a pretty big guy - probably should’ve have sat in the chairs but he hates having his back to the door). We had 2 fondue pots and enjoyed the loaded potato cheese course at both tables. The 2 men in our group shared the 4-course meal with the Mojo cooking style and 2 different entree selections. While they enjoyed the proteins, they didn’t love most of the sauces. The rest of us had salads which were good but a little small for the price. For the chocolate course, we had the s’mores and the cookie butter and got one additional side of dessert items. We didn’t love the salted caramel cheesecake, but everything else was amazing. First time trying the cookie butter fondue and it’s now my all-time favorite! (We got the almonds in the side.) We had a food allergy in the group and the waitress was really helpful in making sure we understood any possible allergens. The cocktails were also really good. It was a very expensive meal, but overall a great experience especially with such a wonderful waitress - Tess definitely elevated the experience for us and made sure we had a candle to sing Happy Birthday for our daughter.
   

   The Melting Pot - Maple ShadeResponded 6 days ago

   Hi Stacey! Thank you for taking the time to share your experience. We are so glad you chose The Melting Pot for your daughters birthday celebration. We'll pass along the kind words to Tess!
   

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2. C

   Chad

   Philadelphia

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always delish! Our server Angel was absolutely wonderful. The restaurant was so accommodating to GF diet.
   

   The Melting Pot - Maple ShadeResponded on November 26, 2024

   Thank you for your wonderful review! We are so glad we have a menu that can accommodate your dietary needs. We look forward to serving you again soon!
   

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3. K

   Kara

   Philadelphia

   5 reviews

   5.0

   5 reviews

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Still one of my favorite places to eat with friends.
   

   The Melting Pot - Maple ShadeResponded on December 4, 2024

   Thank you so much for your review!
   

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4. M

   Maranda

   Philadelphia

   4 reviews

   3.0

   4 reviews

   Dined on November 17, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Fun experience and the wait staff was amazing. Food was pretty mediocre.
   

   The Melting Pot - Maple ShadeResponded 6 days ago

   Thank you for the review. We really appreciate you taking the time to send in feedback. We are thrilled you had a wonderful experience with our staff.
   

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5. S

   Suzanne

   Philadelphia

   13 reviews

   5.0

   13 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrate birthdays at the same time every year at Melting Pot. Outstanding service and food last night. Drinks were also very good. Just an excellent experience all around.
   

   The Melting Pot - Maple ShadeResponded on November 18, 2024

   Thanks for visiting us at The Melting Pot - Maple Shade! We're thrilled to hear that you choose us for birthday celebrations. We appreciate your feedback and look forward to serving you again. Thanks again for your kind words!
   

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6. B

   Barbara

   Philadelphia

   1 review

   5.0

   1 review

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a nice dinner, food was good, and service was good.
   

   The Melting Pot - Maple ShadeResponded on November 11, 2024

   Hi Barbara! Thank you so much for your review!
   

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7. OT

   OpenTable Diner

   San Francisco

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious, especially the potato cheese fondue. The waiter was very attentive and made excellent recommendations. We had great time.
   

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   The Melting Pot - Maple ShadeResponded on November 11, 2024

   Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our potato cheese fondue. We look forward to serving you again soon!
   

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8. K

   Keri

   VIP

   Philadelphia

   2 reviews

   1.0

   2 reviews

   Dined on November 1, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I’ve never been so disgusted at a restaurant. Not only was the service terrible but our bread board for our cheese fondue had mold all over it when we brought it to the attention of the manager, they just asked to replace the bread board. There is no discount offered or anything for being moldy food. The service was terrible. We may be our waitress three times. Never again will I go to such a disgusting place! If you go here, double check your food. 
   

   The Melting Pot - Maple ShadeResponded on November 11, 2024

   Thank you for the review. We really appreciate you taking the time to send in feedback as it allows us to continue to learn and grow and perfect our guest experience.
   

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9. M

   Mary Beth

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on October 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff is amazing! Everyone so nice & friendly. We got chocolate flaming turtle, milk chocolate & smores fondue… sooooo yummy.
   

   The Melting Pot - Maple ShadeResponded on November 5, 2024

   Thank you so much for your review! We're glad you enjoyed our chocolate fondue. We strive to provide a variety of tasty options for our guests. We can't wait to welcome you back!
   

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10. B

    Briawna

    Philadelphia

    3 reviews

    5.0

    3 reviews

    Dined on October 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great for my friends birthday, our waitress was very friendly. The yin & yang chocolate for the dessert was amazing
    

    The Melting Pot - Maple ShadeResponded on November 5, 2024

    Thank you for choosing The Melting Pot - Maple Shade to celebrate your friend's birthday. We're thrilled you enjoyed the yin & yang chocolate for dessert. It's always a pleasure to serve guests and we're glad we could make your experience memorable. Looking forward to your next visit.
    

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