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The Merchant, Boston, MA

The Merchant

4.6
4.6
1070 Reviews
$30 and under
Contemporary American

Make a reservation

2 people
10:30 PM
Booked 12 times today
  • Good for business meals
  • Neighborhood gem
  • Good for groups
The Merchant is a big space that served for more than a century as a leather store. We've brought in high-top tables near the windows ... a 40-foot bar on one side of the room … and more formal dining spots on the opposite side. We have a private dining room in back, and another private dining room downstairs. For our menu, we make almost all of our fare from scratch. Executive chef Ignacio Lopez previously worked at both Beat Hotel in Cambridge and Tuscan Kitchen in Burlington. Chef Lopez cures and smokes all the meat in house. Our burger is top-notch, as are other dishes like house-made Gnochhi, Organic Chicken Milanaise and Steak Frites. The Merchant serves salads, sandwiches ($15-$21), and more for the lunch rush. And for dinner, we are a full-service brasserie (with most entrees ranging from $25-$30). The bar has 30+ rotating beers on tap, many of them locally brewed, plus a full selection of craft cocktails to serve our patrons, including the after-work crowd.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Contemporary American
  • Hours of operation
    Mon–Fri 11:30 am–10:15 pm Sat 12:00 pm–10:45 pm Bar Mon–Fri 11:30 am–11:00 pm Sat 12:00 pm–11:00 pm
  • Phone number
    (617) 482-6060
  • Website
    http://www.themerchantboston.com/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Ignacio Lopez
  • Private party facilities
    The Merchant offers a variety of private dining options, including 2 private dining rooms, to cater to each individual client from business meetings and social events to bridal showers, baby showers and holiday parties.
  • Location
    60 Franklin St, Boston, MA 02110
  • Neighborhood
    Downtown Crossing
  • Cross street
    Arch St
  • Parking details
    Validated parking available at 33 Arch Street parking garage. Entrance to garage on Hawley St
  • Public transit
    We are a short walk from the Downtown Crossing T stop on the red and orange lines. We are a slightly longer walk from Park Street station on the green line or State Street on the blue line. And we are close to all bus lines that service Downtown Crossing.
  • Entertainment
    Live Jazz Brunch on Sundays 11am-3pm
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 1,070 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.7Food
  • 4.6Service
  • 4.4Ambience
  • 4.4Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
The Merchant offers a vibrant dining experience with "excellent food and service" and a "great beer selection." It's perfect for work lunches or casual meet-ups with "intimate, upscale" vibes and "delicious vegetarian options." While some find it noisy, the friendly staff ensures a welcoming atmosphere.

1,070 Reviews

  1. Elizabeth

    VIP

    Greater Boston

    7 reviews

    5.0

    7 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our Server Elizabeth was amazing. I would asked to be seated in her section next time.

    Is this helpful?

  2. Joe

    VIP

    Denver

    9 reviews

    5.0

    9 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Even though we were 30 minutes late due to Boston traffic they held our table!! Excellent service and food. The steak frites was the best I ever had!! Can’t wait to go again.

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  3. Renee

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined on December 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Had the organic chicken with couscous-delicious! Husband had polzoe with steak-so good

    Is this helpful?

  4. Jim

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined on December 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    A fun time. Thank you. I have to write 50 characters to complete this.

    Is this helpful?

  5. Krista

    Greater Boston

    1 review

    5.0

    1 review

    Dined on November 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Food was excellent, service was very good - only complaint is that it’s VERY dark inside, had to turn my phone flashlight on to read the menu and see my food.

    Is this helpful?

  6. KRISTIN

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined on November 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a good experience here. Food is good. Attentive servers. Highly recommend

    Is this helpful?

  7. Mitchell

    VIP

    Greater Boston

    20 reviews

    5.0

    20 reviews

    Dined on November 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Thanksgiving Dinner was outstanding as usual! This was our third Family Thanksgiving at the Merchant. Service, food, and ambiance A+++ Luisa is an excellent professional server. The Merchant is lucky to have her!

    Is this helpful?

  8. Cindy

    Greater Boston

    19 reviews

    4.0

    19 reviews

    Dined on November 15, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Great meet up before an event. Lively crowd. Excellent service and very accommodating as we changed our number of diners several times! Thank you.

    Is this helpful?

  9. OPFan

    Kansas City

    8 reviews

    4.0

    8 reviews

    Dined on November 9, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    The waitress Elizabeth accommodated all my food sensitivities, communicated well with kitchen and servers. All the food was excellent except the cod which was cooked a little too long, (not as moist and soft). We celebrated our wedding anniversary here, but did not expect it to be SO loud. Although we asked for a quiet booth, it didn’t matter. We’ll reconsider and choose another venue next year.

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  10. CheyenneG

    Tucson

    5 reviews

    5.0

    5 reviews

    Dined on November 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A wonderful place! Intimate, upscale but not stuffy. Great cocktails and mocktails and $1 oysters!!!

    Is this helpful?

FAQs

The Merchant offers takeout which you can order by calling the restaurant at (617) 482-6060.

The Merchant is rated 4.6 stars by 1070 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
10:30 PM
Booked 12 times today

Order delivery or takeout

Google Map for The Merchant

60 Franklin St, Boston, MA 02110

Dining areas

Additional information

  • Cross street
    Arch St
  • Neighborhood
    Downtown Crossing
  • Hours of operation
    Mon–Fri 11:30 am–10:15 pm Sat 12:00 pm–10:45 pm Bar Mon–Fri 11:30 am–11:00 pm Sat 12:00 pm–11:00 pm
  • Price
    $30 and under
  • Cuisines
    Contemporary American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Validated parking available at 33 Arch Street parking garage. Entrance to garage on Hawley St
  • Public transit
    We are a short walk from the Downtown Crossing T stop on the red and orange lines. We are a slightly longer walk from Park Street station on the green line or State Street on the blue line. And we are close to all bus lines that service Downtown Crossing.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Ignacio Lopez
  • Entertainment
    Live Jazz Brunch on Sundays 11am-3pm
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine
  • Website
    http://www.themerchantboston.com/
  • Phone number
    (617) 482-6060
  • Private party facilities
    The Merchant offers a variety of private dining options, including 2 private dining rooms, to cater to each individual client from business meetings and social events to bridal showers, baby showers and holiday parties.
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