The Oaks Lakeside

Review summary

1. L

   Laura

   Cleveland

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Reservation for 5:30. No hostess. Waited 10 minutes and went to find someone to seat us. Waitress brought menus and water and didn't come back for another 15 minutes. Waited another 15 minutes for the wine to arrive. Waited almost an hour and a half for our food. Only saw the waitress about 3 times. She said they had a big party in the other room, not my problem. When the food finally came, the chicken breast was sliced in strips and some of the strips were undercooked. The table next to us sent their undercooked food back as well. When you wait that long for your meal, it should at least be cooked. Overall the food was decent, but I would not recommend the restaurant.
   

   Is this helpful?

   Report
2. P

   Paul

   San Diego

   9 reviews

   2.0

   9 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 5

   The shrimp appetizer was fantastic - but spicy. The charcuterie board was massive - could feed 4 people. Love the white French salad dressing. We got a steak with no steak knife - the steak was getting cold by the time it arrived
   

   Is this helpful?

   Report
3. A

   Andrew

   Cleveland

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a wonderful experience for our anniversary dinner! We will be back!
   

   • 
   • 
   • 
   • 

   Is this helpful?

   Report
4. BS

   BrendaS

   Phoenix

   7 reviews

   5.0

   7 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Haven’t been here for over 25 years. They haven’t skipped a beat. Beautiful Christmas decorations and yummy food! Can’t wait to go back when warmer weather comes.
   

   Is this helpful?

   Report
5. K

   Karen

   Cleveland

   3 reviews

   5.0

   3 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful setting. We had a fantastic view of the lake from our table. The food was delicious. The waitress was very friendly. We highly recommend The Oaks.
   

   Is this helpful?

   Report
6. N

   Nelson

   Washington DC

   1 review

   2.0

   1 review

   Dined on December 1, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Service was sub par compared to our other visits and for the price as well as it being a buffet we shouldn't have to track down our server multiple times to get our drinks that came after we finished eating. The kids loved all of the characters and attentiveness.
   

   Is this helpful?

   Report
7. M

   Michelle

   Cleveland

   1 review

   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service has always been above and beyond! Food always excellent! Favorite place to eat!
   

   Is this helpful?

   Report
8. M

   Margie

   Cleveland

   2 reviews

   4.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   I did not realize that I’d reserved for their last time slot of 3:30pm on Thanksgiving so we took our time going back for the various foods. When I went to get my turkey there was no more gravy and the turkey carver guy said: “that’s it; we won’t be bringing out any more…”; I asked when they were closing and he said soon! I also had to stand in line at the prime rib carving station behind their own staff who were there to fill up all their to-go dinner containers! THAT was so rude and quite tacky. We had to keep asking for water in our 8oz glasses and it seemed like it took forever. Too bad; the setting is gorgeous and the food delicious. The cocktails we ordered at the bar before dinner was excellent! We had to wait around 25 minutes before our table was ready for our 3:30pm RSVP. Just don’t book for 3:30pm on Thanksgiving!
   

   Is this helpful?

   Report
9. N

   Nikki

   Cleveland

   2 reviews

   4.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 1
   4. Ambience 4

   Food was very good, service was horrible never got a drink until we were almost done with our meal. Took about 25 minutes to track down waitress and get bill and then once we did tell her she came back around no bill had to go back after it again. When we received bill it was not what the price was supposed to be. On my confirmation online from open table it stated and was sent that it was 60.00 a person for thanksgiving dinner and when we received the bill it was 65.00 a person. Beautiful place inside for sure. Overall good food poor service and didn’t like the bill was different than what was sent to me in my confirmation.
   

   Is this helpful?

   Report
10. E

    Eda

    Cleveland

    1 review

    5.0

    1 review

    Dined on November 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our Thanksgiving Buffet was wonderful! Honestly the best turkey I’ve ever had! Tons of great desserts, lots of pies. The prime rib was excellent too. Waitress was great refilled our drinks and cleaned up plates as we went up for 2nds. The staff was great from the hostesses to our waitress to the men working the protein carvers as well as the ladies that were fill up the buffet. Truly a great experience!
    

    Is this helpful?

    Report