The Palm Court at RH San Francisco

Review summary

1. J

   Jean

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a gorgeous space! Being in the grand room felt luxurious and special. We ordered the artichokes, broccolini and shrimp to start. Each of these was perfectly seasoned and delicious. Then we shared the wagu steak, truffle fries, the kale and arugula salads. For dessert, we shared strawberries and cream and the banana split. The food was excellent. The service was very good, the ambiance, joyous! Loved this dining experience!
   

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2. S

   STEFANIE

   San Francisco

   4 reviews

   1.0

   4 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   I honestly don’t know where to begin with this nightmare of a dining experience at The Palm Court at RH San Francisco. From the moment we walked in, the whole thing was an exercise in frustration, and it only went downhill from there. First off, the service was nothing short of abysmal. After being seated, we waited for a good 20 minutes before anyone even acknowledged our presence. When the waiter finally arrived, he was disinterested, barely making eye contact, and practically threw the menu at us. We had to flag down a different server just to get a simple glass of water. You’d think at these prices they could hire staff with basic manners. Now, let’s talk about the food – or should I say the lack of food. I ordered the Burger, and it was a joke. The bread was stale, the meat was overcooked unrecognizable, and there was so little seasoning that it tasted like cardboard. For $28, I expected at least something vaguely edible. My mother ordered the salad, which was just a pile of wilted lettuce drenched in a flavorless dressing. If I were a salad, I’d feel insulted by being served this pathetic mess. And don’t get me started on the presentation – it looked like it had been hastily thrown together by someone who had no interest in cooking. The ambiance might have been the only thing that almost saved this disastrous meal, but even that was marred by the incessant noise from a screaming kid to a dog barking yes I said DOG. and the cold, impersonal decor. It felt like a high-end showroom, not a restaurant where people go to relax and enjoy a meal. In short, The Palm Court at RH San Francisco might have the aesthetic appeal of a luxury retail space, but when it comes to food and service, it’s a total flop. Save your money and avoid the headache. There are plenty of other places in San Francisco where you can actually enjoy a meal.
   

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3. J

   Jill

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience, we had been evacuated mid-lunch during the tsunami warning, and the general manager PJ and our original gracious waiter (Jordan) welcomed us back to finish what we started. Highly recommend.
   

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4. C

   Christine

   VIP

   San Francisco

   26 reviews

   5.0

   26 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10 stars! I came to The RH Palm Court to celebrate my birthday. The BEST celebration! This is one of the most beautiful restaurants in San Francisco. A hidden gem! The service (thank you Miles and Da) is perfection. The food (thank you Chef Tim) is stellar! The ambiance (dining room AND rooftop lounge) is dynamic and breathtaking! I can’t stop raving about this restaurant! You won’t be disappointed. Everything has been thoughtfully curated for the best experience- sight, sound,and taste! Special thanks to Patrick and Michael (RH Corte Madera) for suggesting The RH Palm Court. I’m so glad to have tried several RH restaurants in Chicago, Napa, Corte Madera and now SF. I can’t wait to come back!
   

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5. N

   Nicholas

   VIP

   London

   14 reviews

   4.0

   14 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Fantastic venue. A little quiet 10-11 but livened up after that
   

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6. J

   Julie

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Wonderful service and absolutely stunning setting. Food didn’t match the exquisite decor except in price but it was fun and I’d go back.
   

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7. S

   Shirin

   VIP

   New York City

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service was lovely and they made my kid, whose birthday we were celebrating, feel special. The views from the rooftop especially at sunset were amazing and the ambiance inside was what we were looking for (“fancy” for our kids but not too loud). The food was simple but well prepared, though it could be a little more flavorful for me it was again perfect for the palate we were going for and came out promptly.
   

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8. F

   Fatima

   VIP

   Dallas

   1 review

   5.0

   1 review

   Dined on January 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is exquisite, and the art gallery is just wonderful; you won't want to leave!
   

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9. M

   May

   Tahoe

   4 reviews

   5.0

   4 reviews

   Dined on January 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful environment, great staff, steak cooked perfectly.
   

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10. J

    Jwahir

    San Francisco

    9 reviews

    5.0

    9 reviews

    Dined on January 5, 2025

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5

    I celebrated my birthday here with my girls, and we had a blast! RH graciously accommodated my last-minute dinner plans for a party of 12. I was greeted with a complimentary rosé at the bar near check-in 🥂 Our server was amazing, handling the large group with ease, and the food came out quickly. The atmosphere was stunning, as expected. TIPS: - Parking is $30, but worth it especially when wearing heels and the surrounding parking os shared with the Chase Center and may cost even more. - Order the Chinese chicken salad (yum!) - Arrive before 9PM to snap a scenic rooftop photo.
    

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