The Soak

Review summary

1. J

   Javier

   London

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   The meal was outstanding, and we had a great time. However, the service was not great.
   

   The SoakResponded 2 days ago

   Dear Javier, Thank you for taking the time to share your feedback! I am so glad to hear that you enjoyed your meal and had a great time. I apologize that the service did not meet your expectations, and I truly appreciate your constructive comments. We're committed to improving all aspects of our guests' experience, and your feedback will help us enhance our service. We hope to have the opportunity to welcome you back and provide you with a more seamless experience in the future. many thanks, Karen L
   

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2. G

   Gabrielle

   London

   25 reviews

   5.0

   25 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great brunch spot, in the heart of Victoria!! The bar is beautifully decorated, the cocktails are unique and fun,food is delicious and staff are lovely. Would highly recommend.
   

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   The SoakResponded on February 20, 2025

   Dear Gabrielle, Thank you for your kind words and wonderful feedback! I am so pleased to hear that you enjoyed your experience at our venue. It’s great to know that you appreciated the décor, cocktails, and the quality of the food. My team works hard to create a welcoming atmosphere, and I am delighted that it made an impact. We look forward to welcoming you back again soon. many thanks, Karen L
   

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3. J

   Jennifer

   London

   14 reviews

   4.0

   14 reviews

   Dined on January 28, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Divine as usual. Always a lovely experience. My birthday is end of March, would I get a free cocktail….
   

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   The SoakResponded on February 17, 2025

   Dear Jennifer, Thank you for your continued kind words! We’re so happy to hear that you always have a lovely experience with us. Looking forward to welcoming you again soon. many thanks, Karen L
   

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4. C

   Cecilia

   London

   1 review

   5.0

   1 review

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant and all the staff were polite,happy,very attentive and friendly. Thank you for decorating and giving us an amazing table booth , for our daughter’s birthday. My daughter and all the family were so happy and relaxed. We will definitely be coming back soon .Thank you so much
   

   The SoakResponded on February 10, 2025

   Dear Cecilia, Thank you so much for your kind words! We're absolutely delighted to hear that you and your family had a wonderful experience celebrating your daughter’s birthday with us. It’s fantastic to know that our team made you feel welcome and that the special touches, like the decorated booth, helped make the day even more memorable. We can't wait to welcome you all back soon for another great experience. Thank you again for choosing us to celebrate such a special occasion. many thanks, Karen L. - F&B Manager
   

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5. G

   Gill

   London

   4 reviews

   4.0

   4 reviews

   Dined on January 11, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We picked a selection from the Ping Pong menu to share, the food and ambience were excellent.
   

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6. G

   Gordon

   London

   26 reviews

   4.0

   26 reviews

   Dined on December 19, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Lovely place! We had good food and good service from lovely staff. It’s very noisy though so not for those wanting a peaceful meal but we will definitely be back!
   

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7. T

   Tari

   London

   4 reviews

   5.0

   4 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff, food and ambience were all amazing. It was a perfect choice for a Christmas get together with the girls.
   

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8. J

   Jo

   London

   8 reviews

   4.0

   8 reviews

   Dined on November 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   General pub fayre like burgers and half a chicken with a small taps/dim sum type offering. Everything was done well but wasn't "special", hence the not outstanding. Convenient location, attentive staff.
   

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9. K

   Karen

   London

   14 reviews

   5.0

   14 reviews

   Dined on November 12, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great place to meet in Victoria! So convenient for the station.
   

   The SoakResponded on November 22, 2024

   Dear Karen, Thank you very much for your fantastic 5star review! It's a truly pleasure to know you enjoyed your time with us and we look forward to welcoming you back soon. many thanks, Karen L
   

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10. z

    zara

    London

    3 reviews

    5.0

    3 reviews

    Dined on October 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was great, however my friend ordered an expresso. The amount just about came up to the bottom of the handle. Not worth the price
    

    The SoakResponded on October 30, 2024

    Dear Zara, First of all, thanks for taking the time to review your recent visit with us!  I am pleased overall you enjoyed your time with us and will follow up on your comments with our relevant teams. I trust we can welcome you back soon on a future occasion. many thanks, Karen L.
    

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