The Vault Garden

Review summary

1. M

   Marie

   Washington DC

   11 reviews

   vip
   4.0

   11 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful Christmas treat! Lovely ambiance. Great service friendly staff
   

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2. G

   Georgia

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined on December 4, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fast (we ordered truffle mac) and service was friendly. We would’ve appreciated something special for choosing to have our post-wedding drinks there though. Nathan, our server, was beyond wonderful. Will go back and request to be put in his section.
   

   The Vault GardenResponded on December 4, 2024

   Thank you for the kind words Georgia! We are so happy that Nathan made your experience so special! Come by again and visit us again soon!
   

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3. OT

   OpenTable Diner

   San Francisco

   1 review

   3.0

   1 review

   Dined on November 16, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 1

   Everything was great until we sat down and froze to death! Make sure you wear layer upon layers, as it is technically outdoors with space heaters! Food was amazing, just couldn’t see it, was too dark.
   

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   The Vault GardenResponded on November 19, 2024

   Hi Neighbor! Thank you for your feedback, we try to keep the place heated as much as we can and it is indeed a challenge when it comes to the outdoor and the weather. We do also offer an indoor space at the vault steakhouse with a very similar menu for the next time you would like to give us an opportunity again! All our best, The Vault
   

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4. M

   Manaswi

   Baltimore

   2 reviews

   5.0

   2 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was absolutely delicious! The flavors profile across the restaurant week menu was so on point. Will definitely come back to try more! we also added the mussels from the main menu - 10/10!
   

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   The Vault GardenResponded on November 19, 2024

   Hi Manaswi, Thank you so much for the glowing feedback and we are so happy to hear about your experience. That mussel dish is definitely a 10/10! Come see us again! We will be launching a winter wonderland theme after thanksgiving for the year end!
   

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5. S

   Susan

   San Francisco

   6 reviews

   4.0

   6 reviews

   Dined on October 30, 2024

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   Not enough salads on the menu for women or vegetarians! Cold!
   

   The Vault GardenResponded on November 1, 2024

   Good day Susan, Thank you for your feedback and we are disappointed to hear about your experience and will continue to work on our offerings. All our best, The Vault
   

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6. R

   Randy

   Columbus

   2 reviews

   2.0

   2 reviews

   Dined on October 2, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Food was marginal. Service sub par. There are better options available.
   

   The Vault GardenResponded on October 5, 2024

   Hi Randy, We are so sorry to have missed the mark completely on your visit and thank you for your feedback. We will review this with the team and work on improvements. All our best, The Vault
   

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7. M

   Matthew

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on September 20, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   I thought that the ambiance and location was very nice. The service was very good. The food however was just mediocre.
   

   The Vault GardenResponded on September 21, 2024

   Hi Matthew! We are so sorry to hear about your experience. We will review this with the team and continue improving on it! All our best, The Vault
   

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8. M

   Martyn

   San Francisco

   1 review

   5.0

   1 review

   Dined on September 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great spot for lunch. Good service and food portions
   

   The Vault GardenResponded on September 21, 2024

   Thank you Martyn! We look forward to welcoming you in again!
   

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9. C

   Christy

   Vancouver

   8 reviews

   vip
   5.0

   8 reviews

   Dined on September 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Glad I stumbled across this place. The food and service was amazing.
   

   The Vault GardenResponded on September 14, 2024

   Hi Christy! Thank you so much for the thumbs up! Come visit us again soon!
   

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10. S

    Sara

    San Francisco

    6 reviews

    vip
    4.0

    6 reviews

    Dined on September 4, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    It's such a pretty well-designed space. The hostess and servers were amazing so welcoming and warm, really attentive, and food came out pretty fast. The portions are tiny and was fine for me but definitely not enough food for my husband. My husband ordered the crudo to start and then the halibut for a main dish. Unfortunately, both of them were pretty bland. I ordered the Caesar, salad, and burger. The Caesar salad was average and tiny, but the burger was delicious. I'll definitely try them again to see if dinner is better, but I probably wouldn't go back for lunch.
    

    The Vault GardenResponded on September 6, 2024

    Thank you Sara for the feedback! We are sorry that we fell short on the food aspect but are happy that the on site team took great care of you! Do come visit us again soon! We look forward to welcoming you back in!
    

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