The Venetian Chop House - Caribe Royale

Review summary

1. K

   Kenneth

   Chicago

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Christmas set menu was perfect. Prime rib was properly prepared and tender. Desert was out of this world. Unlimited bubbles a nice touch.
   

   The Venetian Chop House - Caribe RoyaleResponded 1 day ago

   Thank you for your review, Kenneth! We are thrilled to hear that you enjoyed the Christmas menu and found the prime rib to be properly prepared and tender. It's great to know that our desert hit the spot with you! Your feedback is truly appreciated. We look forward to welcoming you back to The Venetian Chop House for more celebrations in the future.
   

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2. R

   Robert

   Orlando

   12 reviews

   5.0

   12 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 1

   Service and food was excellent but the place was overly noisy, Restaurant is part of a hotel but the management needs to do better about controlling and eliminating noisy and rowdy guests.
   

   The Venetian Chop House - Caribe RoyaleResponded 1 day ago

   Dear Robert, Thank you for taking the time to share your feedback. While we are delighted to hear that you enjoyed our food and service, we are sorry to hear that the noise level affected your dining experience. We always strive to create a comfortable atmosphere for our guests, and we appreciate your feedback on this matter. We hope to welcome you back to The Venetian Chop House soon and provide you with a more peaceful and enjoyable dining experience.
   

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3. C

   Christian

   Munich

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Calm, very friendly, outstanding food quality and service, a bit expensive with included 20% service charge
   

   The Venetian Chop House - Caribe RoyaleResponded 1 day ago

   Thank you for your review, Christian! We are thrilled to hear that you enjoyed your experience at The Venetian Chop House. We strive to provide a calm, friendly, and outstanding dining experience for all of our guests. We appreciate your feedback about our food quality and service. We are always looking for ways to improve and we will certainly take your comments into consideration. We hope to welcome you back soon for another outstanding experience!
   

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4. J

   JoAnne

   Atlantic Canada

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was made so much more memorable and wonderful because of our amazing server, Phillip.
   

   The Venetian Chop House - Caribe RoyaleResponded 3 days ago

   Thank you for sharing your experience, JoAnne! We are thrilled to hear that Phillip made your visit so memorable and wonderful. We will be sure to pass along your kind words to him. Thank you for choosing The Venetian Chop House. We look forward to welcoming you back again soon!
   

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5. B

   Brett

   VIP

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent and plentiful. Service is super friendly and impeccable with attention to detail. This is our favorite restaurant in the area.
   

   The Venetian Chop House - Caribe RoyaleResponded on December 19, 2024

   Thank you for your wonderful review, Brett! We are thrilled to hear that you enjoyed our food and found our service to be friendly and impeccable. We are so glad that The Venetian Chop House is your favorite restaurant in the area. We look forward to serving you again soon!
   

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6. J

   Jonathan

   Hungary

   1 review

   1.0

   1 review

   Dined on December 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The kitchen don’t know how to cook steak , I’ve ordered a M steak and got well well done. While I was waiting for my new steak my wife ate her main course and I’ve waited at least 20 Min for a new steak that wasn’t good at all. The minimum thing that I think that they don’t need to charge me on that steak.
   

   The Venetian Chop House - Caribe RoyaleResponded 7 days ago

   Dear Jonathan, Thank you for sharing your feedback. We sincerely apologize for the experience you had with your steak. This is certainly not the standard we aim to provide. Rest assured your comments have been shared with our team to ensure this does not happen again. We appreciate your feedback and hope to have the opportunity to serve you better in the future.
   

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7. C

   Carlos

   Orlando

   4 reviews

   3.0

   4 reviews

   Dined on December 13, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Food was not as great as the first time we went last year. Waiter was more occupied with a bigger table.
   

   The Venetian Chop House - Caribe RoyaleResponded on December 13, 2024

   Dear Carlos, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations this time around. We appreciate your comments about the service, and we will certainly take them into account as we continually strive to improve. We hope to have the opportunity to welcome you back to The Venetian Chop House and provide the great experience you had last year.
   

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8. P

   Philip

   Tampa

   7 reviews

   4.0

   7 reviews

   Dined on November 30, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went here in 2021 and was excellent this time not quite so good , we had a table of 6 3 of had the Filet which was excellent , one thing not offered on the menu was a peppercorn sauce for the steak , when my steak arrived I asked our waitress and she went to the kitchen and came back and said the chef would make it but would be about 4 mins , it did come out but I was about half way thru my steak at this time but kudos for trying . My wife had sea bass which is always a good bet but unfortunately it was served on a red sauce which really didn’t compliment sea bass . The other two meals of Veal and Salmon were very good . For dessert we ordered 3 crème brûlées between the 6 of us two of them came very burnt on the top this had happened during the caramelision process which made them inedible , our waitress duly took them back and brought new ones , clearly we had frightened the chef as now they were not crunchy on the top as they should be . The texture of the crème brûlée was not like any thing I have experienced before with this dish instead of being light and creamy texture was thick and heavy , all of us did not finish them up like we normally would . They did remove them from the bill so no complaints there. . They also removed 3 of the French onion soups which I forgot to mention at the beginning which the 3 guests that had this complained that it was extremely salty . So to be honest we were a little disappointed with our visit this time so on the fence as to whether we will return . I believe that the chef should have come to visit our table to deal with our issues first hand but it was dealt with by our waitress who incidentally was excellent Thank you Christine
   

   The Venetian Chop House - Caribe RoyaleResponded on December 4, 2024

   Dear Philip, Thank you for sharing your feedback. We are glad to hear that some of the dishes were enjoyed, especially the filet and veal. We apologize for the issues with the sea bass, crème brûlée, and French onion soup, and we truly appreciate your patience. We strive to deliver a perfect experience for every guest, and your comments will be shared with our culinary team to ensure improvements are made. We will also pass along your kind words to Christine for her excellent service. We hope to have the opportunity to welcome you back to The Venetian Chop House soon.
   

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9. B

   Barbara

   Orlando

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was wonderful! Very attentive Food was spectacular!!! First time visitors at this restaurant Thanks so much
   

   The Venetian Chop House - Caribe RoyaleResponded on December 4, 2024

   Thank you for the 5-star review, Barbara! We are thrilled to hear that you enjoyed your visit to The Venetian Chop House. It's wonderful to know that our attentive service and spectacular food made your first time visit memorable. We look forward to welcoming you back soon!
   

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10. A

    Angelina

    VIP

    Atlanta Metro

    52 reviews

    4.0

    52 reviews

    Dined on November 28, 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4

    This was a great option for me for Thanksgiving because I do not like buffets and I am not big on Thanksgiving food. The soup was okay but the salad was excellent. I had the fillet and my party has the turkey. The portions were very large which I would have preferred them to be a bit smaller. It was just a lot of food before we even got to the dessert course. The dessert was excellent. Different from traditional which I really enjoyed but still great seasonal flavor. I would definitely do this again for Thanksgiving.
    

    The Venetian Chop House - Caribe RoyaleResponded on December 4, 2024

    Dear Angelina, Thank you for sharing your experience! We are delighted to hear you enjoyed dining at The Venetian Chop House for Thanksgiving. It's wonderful to know you enjoyed the salad, filet, and dessert. We appreciate your feedback regarding the portion sizes. We look forward to welcoming you back in the future!
    

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