The Willard

Review summary

1. T

   THERESA

   Raleigh2 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   We had a nice experience and would love to go there in the summertime where we can enjoy the outdoor scenery.
   

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2. J

   Joy VIP

   Raleigh10 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 4

   Brunch at The Willard offered a great menu selection, though we were disappointed that the jazz performance was cancelled. The waitstaff were exceptionally friendly and attentive throughout our meal. The manager personally greeted guests and interacted with everyone, adding a warm touch to the dining experience.
   

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3. A

   Angela

   Raleigh4 reviews

   3.0

   Dined on March 9, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Although the atmosphere and views were amazing, the service and food was very average. Our food during brunch came out luke warm and several times we had empty water glasses and cocktails. Not sure I would return just for the view.
   

   1 person found this helpful

4. C

   Carlie

   Raleigh1 review

   3.0

   Dined on February 16, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   First time at the lounge. To be from out of town, our expectations were not met (especially since we shared we were celebrating my husbands birthday). Once sat, we were told that over half the items on the menu were sold out. Even the cocktail we ordered was diluted with ice (I’m guessing due to the alcohol shortage since they were out of everything else). Without the ambience of a great view, I probably would’ve shared my experience with the server to share with management. I believe in first impressions for everything, but I am willing to give them another shot (maybe just not on a holiday weekend).
   

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5. E

   Elle VIP

   Charlotte3 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   This is a fun place with a fantastic view of the city. It has an upscale lounge vibe with great lighting. You can be inside or outside. The servers are attentive, kind polite. A class act. I had the lamb burger and it was delicious. The drinks were fun. We would definitely visit again. 
   

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6. R

   Rose

   Greater Boston3 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 2

   Our waiter was great so fast the food came out quick and was good the vibe was just weird and the seating was not great also they put two people at a section that could hold eight or more people and then they waste the area all night which just seems counterproductive and not good when you’re a party of eight with a reservation waiting and they’re just having coffee or drinks also the lights were too bright and need to condense the space on one end or add more seating
   

   1 person found this helpful

7. R

   Ronte VIP

   Charlotte6 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The service was very slow. The portion sizes were small. The food was good though. The view of downtown is nice.
   

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8. c

   carole

   Raleigh23 reviews

   1.0

   Dined on February 14, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Had Valentine’s Day reservations made weeks ahead. Arrived to be told no tables. No silverware with food. Two,people served 20 minutes before other two people. Desert served before entree! Waiters sloppy ill kept. Embarrassed in front out of of state visitors. A total zero experience.
   

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9. M

   Mara

   Raleigh2 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time here, as always. Nick was our server for the second time we’ve been here and we will always ask for him! He was a great server and made our celebration even better!
   

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10. S

    Stephene

    Raleigh1 review

    3.0

    Dined on February 9, 2025

    1. Overall 3
    2. Food 1
    3. Service 5
    4. Ambience 2

    This is a bar - it shouldn’t be advertising as a restaurant. Worst flatbread I’ve ever had, burnt Salad what drowning in dressing. They were out of everything.
    

    1 person found this helpful