The Workman's Friend

Review summary

1. C

   C

   Charlotte

   24 reviews

   vip
   5.0

   24 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful meal with family this morning. Everyone enjoyed the drinks and delicious food. Service was very good. We were on our way to the Expo Center, so appreciated the fast and friendly service. Will come back with hubby for dinner.
   

   Is this helpful?

   Report
2. E

   Ellie

   Charlotte

   1 review

   5.0

   1 review

   Dined on November 1, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   So much fun. We had a great time. Food was great and the Service was amazing.
   

   The Workman's FriendResponded on November 5, 2024

   Thank you so much Ellie we are glad you enjoyed your experience with us at The Workman's Friend. Look forward to having you back in the pub soon. -GM
   

   Is this helpful?

   Report
3. A

   Ann

   Charlotte

   23 reviews

   5.0

   23 reviews

   Dined on October 30, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We ordered the fish and chips and the shepherds pie. The food came out hot and very good. I personally like my food a bit more seasoned but my husband said the fish and chips were seasoned perfect. Our waitress and server were fantastic! They have a cozy fireplace towards the back where you can dine as well.
   

   The Workman's FriendResponded on November 5, 2024

   Thank you for the 5 stars Ann. We're glad you enjoyed your experience here at the pub. -GM
   

   Is this helpful?

   Report
4. S

   Somer

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined on October 18, 2024

   1. Overall 5
   2. Food 3
   3. Service 3
   4. Ambience 5

   Great ambiance! Such a fun bar, great atmosphere with the
   

   The Workman's FriendResponded on November 5, 2024

   Thank you for the 5 stars Somer! -GM
   

   Is this helpful?

   Report
5. D

   David

   Coastal Georgia

   2 reviews

   3.0

   2 reviews

   Dined on October 12, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The fish and chips were not up to par. Fish was tough. How does fish get tough? And the fries were not cooked all the way through. Prices high as well. 6 of us got fish and chips and workmans burgers. 3 beers. After tip, $200. For lunch? Liked the atmosphere, service was excellent, beers were good. But we'll have to save up to come back.
   

   The Workman's FriendResponded on October 16, 2024

   David, I am so sorry to hear this was your experience. You should not have to pay for something that was not up to your expectation or ours for that matter. Thanks for following up on your experience so we can handle this matter and correct the issue. I hope someday you can give us another shot. -GM
   

   Is this helpful?

   Report
6. R

   Randi

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on September 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Group of us girls met for book club night here and we all enjoyed it very much! Great location.
   

   The Workman's FriendResponded on November 12, 2024

   Randi so glad you enjoyed your book club meet up. Next time give us a heads up we have a small room in the back with a fireplace that is the perfect setting for a book club gathering and we do not charge to use the space. -GM
   

   Is this helpful?

   Report
7. J

   Jared

   Charlotte

   5 reviews

   5.0

   5 reviews

   Dined on September 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   First time visitor and came away impressed with plans to go back. This has a casual environment with elevated pub fair - my burger and fries (those fries!) were awesome.
   

   The Workman's FriendResponded on September 17, 2024

   Cheers for the kind review Jared. We look forward to your next visit. -GM
   

   Is this helpful?

   Report
8. S

   Steve

   Charlotte

   112 reviews

   vip
   5.0

   112 reviews

   Dined on August 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I received an Instrgram post promoting The Workman's Friend, and I'm glad I got it. Upon arriving at The Workman's Friend, I selected to sit at the bar. The two bartenders were fantastic and entertaining. The food was wonderful and plentiful. My favorite was their chips appetizer that was served with kectup, aolie, and a side of curry. The Workman's Friend is now on my 'go to' list of Charlotte metro restaurants.
   

   The Workman's FriendResponded on August 27, 2024

   Steve, we're so glad you got to come out and experience our customer service and enjoy the banter while you ate. We look forward to seeing you back in soon. Thank you very much for the raving review. -GM
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   Charlotte

   7 reviews

   vip
   3.0

   7 reviews

   Dined on August 2, 2024

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 3

   I’ve been here a million times and it’s always been good. Tonight was horrible. When everyone at a table leaves all their food and doesn’t ask for to go boxes, you as a server should ask some questions. We will be back but the food quality is really slipping. Even the fries (chips) were bad…how is that even possible?!
   

   The Workman's FriendResponded on August 6, 2024

   Thanks for leaving a review to let us know we dropped the ball on your experience. Hopefully we can remedy this issue and make it a one time mistake. I will speak to both the kitchen and the server that was working on the night you came in and find out why this was the case. I hope you can give us another shot as it sounds like you enjoyed us in the past and I would love to be back in your regular rotation. -GM
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Charlotte

    1 review

    5.0

    1 review

    Dined on July 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a good experience here, whenever we have company in town we always take people here because the food is good, there’s something for everyone and they can pour a good Guinness.
    

    The Workman's FriendResponded on July 30, 2024

    Looks like we hit the mark. Glad we can always be your reliable spot. Also I am grateful to hear your compliments on the Guinness pour. Sounds like you know your stuff. Cheers for the 5 stars -GM
    

    Is this helpful?

    Report