The Yard Bright

Review summary

1. T

   Trish

   VIP

   Gold Coast

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Compared to our visit to The Yard a year ago where we found the food to be lovely, service excellent and welcoming, last night’s effort was deeply disappointing. We were dumped at the table by a very brash woman who didn’t offer to give us menus, she just directed us toward the QR code and walked away. QR codes are great if everyone knows the menu and wants to go Dutch, but we were buying the dinner as a treat for our kids and we were just left with a hollow feeling and very nearly walked out. The vegetarian selections have shrunk from being high quality, creative food to just basics of corn riblets (tasty by overcooked), loaded fries, a smattering of avocado on a large bowl of chips where you have to pay $5 for a small amount of cheese and $4 for some chopped tomato and onion (just chopped and thrown, no mingling of flavours as a true pick de gallo should have). And the pumpkin tacos were overcooked overly salted fingers of slightly too dry pumpkin that resembled 5 hour old turds at the dog park. The margaritas tasted like they were made on bottled lemon juice. Basically the great experience we were hoping for was ruined by lazy disengaged service, a moneymaking attitude with complete lack of generosity from management ($5 for a pinch of cheese is just ridiculous) and not great quality food. We were prepared to spend $400 but places that deserve that kind of money try a lot harder. We’ll go somewhere that cares about the diners next time.
   

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2. c

   cynthia

   Victoria

   3 reviews

   5.0

   3 reviews

   Dined on January 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved taco Thursday. Delicious food, great cocktails and loved the ordering system. Very friendly staff and loved we could bring our dog 🫶🏼
   

   The Yard BrightResponded 7 days ago

   Hi Cynthia. Thank you so much for your review! We're thrilled to hear you enjoyed Taco Thursday, the food, cocktails, and our ordering system. It's great to know you had a fantastic experience with our friendly team, and that your dog was able to join in on the fun. We can't wait to welcome you back soon! The Yard Team
   

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3. L

   Lloyd

   Melbourne

   1 review

   3.0

   1 review

   Dined on January 5, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Good place to go if you want a relatively fresh meal. The quality is on par with what you can easily make at home. Tasty but not over the top tasty.
   

   The Yard BrightResponded 7 days ago

   Hi Lloyd. Thank you for sharing your thoughts! We're glad you enjoyed the meal and found it fresh. We aim to provide quality dishes that are tasty & enjoyable, so we appreciate your feedback. We hope to have the opportunity to host you again soon. The Yard Team.
   

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4. H

   Hamish

   Melbourne

   2 reviews

   1.0

   2 reviews

   Dined on January 4, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   The Yard looks promising but unfortunately food and service was not great. Felt very pre pared, small serving’s and poor value. If you can cook half descent Mexican at home, stay in…
   

   The Yard BrightResponded on January 7, 2025

   Hi Hamish. Thank you for taking the time to share your feedback with us. We regret that your experience did not meet your expectations, as we are committed to providing great service, and high-quality food. Our menu is thoughtfully designed to offer a variety of both smaller and larger dishes, all priced fairly to encourage sharing. We check in with guests throughout their meal - had any concerns been raised during your visit, we would have been more than happy to address them by offering a replacement, as our goal is to ensure every guest enjoys the best possible dining experience. While we understand that our flavors may not have been to your preference on this occasion, we sincerely hope you will consider giving us another opportunity to host you in the future. The Yard Team.
   

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5. J

   Jessica

   Melbourne

   1 review

   3.0

   1 review

   Dined on January 1, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food and drinks were amazing but they were so busy, the wait time for food was over an hour and a half.
   

   The Yard BrightResponded on January 2, 2025

   Hi Jessica. Thank you for taking the time to leave us a review after dining with us on New Year's Day. It's lovely to hear that you thoroughly enjoyed our food & drinks. Unfortunately there were limited venues open in Bright on the day so saw us have one of our busiest days on record, we were open with our communications with our diners about their being a long wait for food, which did see this pushed out to 1 hour 30 mins in the very peak of service with all tables full & a line of walk in's. We checked in with all our tables & gave complimentary drinks to any tables waiting this long for food. We hope this experience has not dissuaded your group from joining us again in the future. Wishing you a Happy New Year! The Yard Team.
   

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6. K

   Kevin

   Victoria

   1 review

   5.0

   1 review

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Thanks for a great night! The place was super busy and we were advised of the wait time for food on arrival. No problem for us. Our waitress was amazing! Run off her feet all night and she did a great job! Thank you again.
   

   The Yard BrightResponded on December 30, 2024

   Hi Kevin. Thank you for leaving us your review and for your understanding. Given the time of year, it can be very busy, hence us communicating with our guests about the wait being longer than usual. We're glad you enjoyed your meal with us, and that you highlighted the service of our great team. We hope to host you again soon. The Yard Crew.
   

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7. C

   Catherine

   Victoria

   1 review

   3.0

   1 review

   Dined on December 26, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Food was excellent. Service very slow during busy holiday period. Be prepared to wait a while for food.
   

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8. M

   Mandy

   New South Wales

   2 reviews

   5.0

   2 reviews

   Dined on December 4, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We sat at the high top table and had dessert and cocktails on the bean bags at the front. Great atmosphere, food and service.
   

   The Yard BrightResponded on December 16, 2024

   Hi Mandy. Thank you for your review. It's always lovely to hear when our diners thoroughly enjoyed their meal & drinks with us. It's great to be able to watch the world go by from the beanbags on the front lawn with a drink in hand! We hope to see you again soon. The Yard Team.
   

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9. M

   Maree

   Melbourne

   3 reviews

   5.0

   3 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous food served by friendly and efficient staff. Great atmosphere in a picturesque location.
   

   The Yard BrightResponded on December 5, 2024

   Hi Maree. Thank you for your comments. We are glad you enjoyed your meal with us and that the team took great care of you during your visit. We 're a little biased, but think we have a great spot too in such a beautiful part of Victoria! We hope to host you again next time you are in Bright. The Yard Crew.
   

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10. J

    Jackie

    Victoria

    2 reviews

    4.0

    2 reviews

    Dined on November 24, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    Food was pretty good. My advice is order as you go so that it doesn't all come out at once.
    

    The Yard BrightResponded on December 5, 2024

    Hi Jackie. Thank you for leaving us your feedback. We're so glad to hear that you loved our food and thank you for providing some advice for your fellow diners. We do state that food will come out as and when it's ready on the QR code ordering system, as our menu is share style - we will look to add it being noted in several places when ordering to make it clearer for our guests. Normally we verbalise this too when seating our guests, so our apologies if this was missed on this occasion. We hope this experience would not detract from you dining with us again. The Yard Team.
    

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