Three Horseshoes, Lickfold

Review summary

1. OT

   OpenTable Diner

   London

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   My wife and I thoroughly enjoyed an early Christmas lunch of turkey ballotines with all the trimmings. Interesting rich bread sauce, tasty glazed vegetables but the star of the show was the gravy. A rich shiny jus with a hint of cranberry sweetness. A second gravy boat sailed into view (after a polite request for more please!). Xmas pudding was unctuous and fruity and the apple and gingerbread crumble was equally delicious. Room temperature could have been higher and the Drambuie custard which should have accompanied the crumble took a while to appear but worth the wait.
   

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2. J

   Jim

   London

   4 reviews

   5.0

   4 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place lovely people very popular for good reason
   

   Three Horseshoes, LickfoldResponded on December 3, 2024

   Thank you so much for your kind words! We're delighted to hear you enjoyed your visit. It means a lot to us that you appreciate the atmosphere and our team. We look forward to welcoming you back to the Three Horseshoes Inn soon!
   

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3. J

   JACQUI

   West Sussex

   3 reviews

   5.0

   3 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My birthday with family for Sunday lunch.. Lovely atmosphere and delicious food.
   

   Three Horseshoes, LickfoldResponded on December 3, 2024

   Thank you so much for your kind words! We're so pleased to hear that you had a wonderful birthday celebration with your family and enjoyed our Sunday lunch. It means a lot to us that you had a wonderful time in our warm and welcoming atmosphere. We hope to see you again soon for more delicious meals and special moments!
   

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4. T

   Tracey

   London

   1 review

   5.0

   1 review

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to celebrate my husband’s 50th birthday and the staff couldn’t have made it a better experience, thank you!!
   

   Three Horseshoes, LickfoldResponded on December 3, 2024

   Thank you so much for your lovely review! We’re so pleased to hear that you had a wonderful time celebrating your husband's 50th birthday with us!!. Our team truly enjoys making special occasions memorable, and it’s fantastic to know we helped make the day even better. We hope to welcome you back again soon!
   

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5. F

   F

   West Sussex

   2 reviews

   1.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Dined here this evening and ordered the pie, after being told it was steak and ale pie. It was steak and kidney. Which was unpleasant as I don’t like kidney at all. The restaurant was absolutely freezing with the couple behind us being asked to move to try to get some heat from a radiator which then we discovered it wasn’t actually on. I had a goose down coat on the entire time I ate, the other poor girl who moved was buried in layers and even kept her scarf on. We asked for orange juice for my daughter and were given some vile bitter concoction of mandarin and apple juice, which was truly horrid and bitter, without being asked if that was okay. After asking for the bill we left the full amount in cash within the holder provided, and left the change because it was so cold. We headed to the car and were chased down by a member of staff who accused us of not paying for the food. I have never been so insulted as to be accused of stealing in public. I have been here regularly in the past and will not be returning.
   

   Three Horseshoes, LickfoldResponded on December 3, 2024

   Thank you for your feedback, and we’re truly sorry to hear about your experience. We apologize for the confusion with the pie, and we understand how unpleasant that must have been for you. We’ll ensure clearer communication regarding our menu items moving forward. We also regret that the restaurant temperature was uncomfortable during your visit and will look into addressing the heating issue. Regarding the orange juice, we’ll review our drink options to avoid any further issues. Lastly, we deeply apologise for the misunderstanding about your payment – it was never our intention to cause any distress.
   

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6. L

   Louise

   Surrey

   77 reviews

   5.0

   77 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   A very cosy pub with a warm feeling. Friendly staff and good portions of food.
   

   Three Horseshoes, LickfoldResponded on December 3, 2024

   Thank you for your lovely review! We’re so pleased to hear you enjoyed the cosy atmosphere and the warm welcome from our staff. It’s great to know that you were happy with the food portions as well – we always aim to provide hearty meals that hit the spot. We look forward to welcoming you back to the Three Horseshoes Inn soon for another relaxing visit. If there’s anything else we can do to make your experience even better next time, don’t hesitate to let us know! Thanks again for your kind words!
   

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7. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came for a roast and thoroughly enjoyed it. Staff were welcoming and attentive. The place had a great atmosphere too.
   

   Three Horseshoes, LickfoldResponded on December 3, 2024

   Thank you so much for your lovely review! We're delighted to hear that you enjoyed your roast and had a great experience with us. It's wonderful to know that our staff made you feel welcomed and attended to, and we're thrilled that the atmosphere added to your visit. We always strive to create a warm and inviting space for our guests, and your feedback truly means a lot. We hope to welcome you back soon for another enjoyable meal and a relaxing time at The Three Horseshoes Inn. Thank you again for choosing us!
   

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8. G

   Graham

   London

   6 reviews

   vip
   5.0

   6 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ‘ve always had a sensational lunch or dinner here , the Steak & Ale pie was exceptional today. Staff always engaging & attentive , I highly recommend.
   

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9. L

   Laura

   London

   2 reviews

   1.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   At 3pm there was no roast beef left- only halfway through their food service. The lack of beef was not communicated until we were ordering. The waitress had a really poor attitude. Drinks order not taken. In the end we left without eating
   

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10. J

    Joe

    West Sussex

    1 review

    5.0

    1 review

    Dined on November 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    What an amazing time we had, food was incredible, service was brilliant! Will definitely be coming again!
    

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