Tommy Bahama Restaurant & Bar - Plano

Review summary

1. B

   Beth

   VIP

   Detroit

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the crab and avocado salad and it was one of the best I’ve ever had. Great customer service here. Will be back again!!
   

   Tommy Bahama Restaurant & Bar - PlanoResponded 1 day ago

   Greetings Beth, Thank you for your glowing review! We're pleased you loved your crab and avocado salad at Tommy Bahama Plano—it’s a favorite of ours, too! We're also glad you enjoyed your service and can’t wait to welcome you back again soon! Best, Tommy Bahama Guest Services
   

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2. B

   Brian

   VIP

   Charleston

   8 reviews

   4.0

   8 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had the Filet Salad- great flavor. Waiter was very friendly.
   

   Tommy Bahama Restaurant & Bar - PlanoResponded 1 day ago

   Hello Brian, Thank you for your great review! We're so happy you enjoyed your filet salad and that our team provided friendly service. We hope to see you at Tommy Bahama Plano again soon for another delicious meal! Sincerely, Tommy Bahama Guest Services
   

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3. S

   Steve

   Dallas

   3 reviews

   3.0

   3 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   We noticed the appetizers greatly reduced in portion and increased price, both
   

   Tommy Bahama Restaurant & Bar - PlanoResponded 3 days ago

   Hi Steve, Thank you for your feedback regarding the appetizers. We strive to provide our guests with a great dining experience, and I'm sorry to hear that you felt the portion sizes and prices did not meet your expectations. I also understand your frustration, it’s disappointing when things don’t come out as expected. It would definitely enhance the dining experience if the appetizers could be served prior to the meal, as requested. We appreciate your comments and will take them into consideration as we continually evaluate our menu offerings. We hope to have the opportunity to serve you again and exceed your expectations in the future! Lia Mowbray Assistant General Manager
   

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4. J

   Julie

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing. Food, atmosphere, service. Everything was great. Kylie was our server and she was wonderful.
   

   Tommy Bahama Restaurant & Bar - PlanoResponded 1 day ago

   Hi Julie, Thank you for your amazing review! We're delighted everything during your visit to Tommy Bahama Plano—from your meal and service to the atmosphere—was great. Kylie will be thrilled to hear your kind words, and we can’t wait to welcome you back soon! Thank you, Tommy Bahama Guest Services
   

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5. N

   Neil

   Houston

   1 review

   5.0

   1 review

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience with our family of five was outstanding. Kylee was a great server, and she really made our birthday experience amazing. We would not hesitate to come back and enjoy another wonderful dinner here. The food was excellent, from the crab cakes to the macadamia crusted redfish to the desserts. Even our child's kids meal of chicken tenders was fantastic. Everyone left satisfied and talking about how good the experience was. Thank you!
   

   Tommy Bahama Restaurant & Bar - PlanoResponded on January 22, 2025

   Hey Neil, Thank you for sharing such a wonderful review! We're pleased Kylee made your birthday celebration at Tommy Bahama Plano truly special with her excellent service. We're thrilled everyone left satisfied and with great memories. We can't wait to welcome your family back for another amazing meal soon! Warmest regards, Tommy Bahama Guest Services
   

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6. N

   Nancy

   Tallahassee

   1 review

   5.0

   1 review

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great island vibe from the music and very tasty crab cakes dinner! It was a fun, enjoyable evening experience with my daughter.
   

   Tommy Bahama Restaurant & Bar - PlanoResponded on January 22, 2025

   Greetings Nancy, Thank you for your lovely review! We're so glad you enjoyed the island vibe, the music, and the tasty crab cake dinner at Tommy Bahama Plano. We're overjoyed you had a fun and memorable evening with your daughter, and we’re grateful to have been a part of it. We look forward to welcoming you both back soon! Best, Tommy Bahama Guest Services
   

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7. L

   Lauren

   Dallas

   1 review

   3.0

   1 review

   Dined on January 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Good music, large booths, and large area for outside seating. Portions were small and bathrooms could be cleaner.
   

   Tommy Bahama Restaurant & Bar - PlanoResponded 3 days ago

   Hi Lauren, Thank you for your feedback! We’re glad to hear that you enjoyed the music and the spacious outdoor seating. We appreciate your comments regarding the portion sizes and cleanliness of the bathrooms, and we’ll make sure to address these issues. We value your input and hope to see you again soon! Lia Mowbray Assistant General Manager
   

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8. T

   Tami

   Oklahoma City

   23 reviews

   5.0

   23 reviews

   Dined on January 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Scott and Nick.. Give them raises.. they are the best... want a relaxed evening .. then have them!!
   

   Tommy Bahama Restaurant & Bar - PlanoResponded on January 7, 2025

   Hi Tami, Thank you for your wonderful feedback! We're so happy Scott and Nick made your evening at Tommy Bahama Plano so enjoyable. We're excited to share your compliments with the team and hope you'll join us again soon! Thank you, Tommy Bahama Guest Services
   

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9. J

   Jeff

   VIP

   Dallas

   47 reviews

   5.0

   47 reviews

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter, Scott, is the best of the best! Their Tortilla Soup is so tasty, and the Fajita Salad is probably the best Fajita Salad on the market. Great service, great food, and a wonderful meal. Thanks Tommy Bahama’s!
   

   Tommy Bahama Restaurant & Bar - PlanoResponded on January 7, 2025

   Hey Jeff, Thank you for your amazing review! We're delighted Scott provided top-notch service and that you loved your tortilla soup and fajita salad. It's great that you had a wonderful meal, and we truly appreciate your kind words. We can't wait to welcome you back to Tommy Bahama Plano for another fantastic experience! Warmest regards, Tommy Bahama Guest Services
   

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10. C

    Chris

    VIP

    San Francisco

    19 reviews

    5.0

    19 reviews

    Dined on January 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    We went for a birthday. They had a sign on the table. Food was wonderful. But what made this great was the service. Our waitress Felicia was incredible( knowledgeable, courteous and nice). She helped make this an experience and not just a dinner.
    

    Tommy Bahama Restaurant & Bar - PlanoResponded on January 7, 2025

    Greetings Chris, Thank you for sharing your experience! We're overjoyed Felicia made your birthday celebration at Tommy Bahama Plano extra special. It’s wonderful that she provided exceptional service and helped turn your dinner into an unforgettable experience. We're thrilled you enjoyed your meal as well and look forward to welcoming you back for more great moments soon! Best, Tommy Bahama Guest Services
    

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