Tommy Bahama Restaurant & Bar - Plano

Review summary

1. K

   Karen

   Dallas

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and cocktails with nice live music. Coconut shrimp is so good! Nice patio or inside dining as well. Love the ambience.
   

   Is this helpful?

   Report
2. J

   Julianna

   Houston

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for a late lunch on New Year’s Eve with our teenagers and it was very nice. The patio was sealed off and heated and the great live music made for a very festive time. The food was delicious and the service was great. 
   

   Is this helpful?

   Report
3. J

   JANA

   Dallas

   6 reviews

   3.0

   6 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Ribs were dry and service was slow to refill drinks. On hindsight, would have preferred quieter table inside instead of in patio. Otherwise, everything else was ok.
   

   Is this helpful?

   Report
4. J

   Jane

   Dallas

   14 reviews

   5.0

   14 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Alex our server is as exceptional. He let us take our time , made great suggestions and made us want to come again.
   

   Tommy Bahama Restaurant & Bar - PlanoResponded 2 days ago

   Hello Jane, Thank you for your kind words! We're delighted Alex provided such exceptional service and made your experience at Tommy Bahama Plano memorable. We're excited to share your compliments with the team and hope to have the pleasure of welcoming you back to paradise again soon! Sincerely, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
5. T

   Tristan

   VIP

   Dallas

   12 reviews

   3.0

   12 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Each time I try and give this place another chance it seems to disappoint. Service has definitely improved, live music was great. Appetizers were good the Ahi Tuna tacos were the best, the crab cakes were average nothing special. Lump Blue Crab Salad, this used to be one of my favorites however like this restaurant always does they change something and not for the better. The salad lacked flavor, and there was a minimal amount of crab, and it was served with half slices of romaine lettuce, which there was enough lettuce for two meals. Not worth the $28 Mahi Mahi Tacos- the fish was quite bland, and it seems they are trimming back on there portions you used to get three good size tacos, now you get two small tacos with lots of tortilla chips.
   

   Tommy Bahama Restaurant & Bar - PlanoResponded 5 days ago

   Hi Tristian, Thank you for sharing your feedback with us. We're glad to hear that you noticed an improvement in our service and enjoyed the live music! It's disappointing to know that some of our menu items didn't meet your expectations, especially the Lump Blue Crab Salad and Mahi Mahi Tacos. We appreciate your comments about the flavor and portion sizes, as they help us identify areas for improvement. As a side note, the size of the Mahi Tacos remains the same. However, the portion has changed, and we have lowered the price since you will now only receive two tacos. We're constantly striving to enhance our menu and your insights are invaluable. We hope you’ll consider giving us another chance in the future to provide you with a better experience. Lia Mowbray Assistant General Manager
   

   Is this helpful?

   Report
6. A

   Aaron

   VIP

   Houston

   11 reviews

   5.0

   11 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love this place, we sit outside on patio, because we bring our dog whom they are so nice to, and it was cold and raining but they keep the patio perfect! Love the live music at night. This visit my steak was the best yet, nice thick cut. Our server, Wilson, was great and attentive.
   

   Tommy Bahama Restaurant & Bar - PlanoResponded 2 days ago

   Hi Aaron, Thank you for your lovely review! We're pleased you enjoyed your patio seating and were comfortable despite the weather. It's great that your steak was the best yet and you loved the live music. We'll be sure to pass on your kind words to Wilson—he'll be thrilled to know you appreciated his service, and we can't wait to welcome you back to Tommy Bahama Plano for another fantastic visit! Thank you, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
7. J

   JIM

   Dallas

   8 reviews

   5.0

   8 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food here is always good and they have such a variety. The music/singer is awesome and adds to the enjoyment we have there. The frozen MaiTai is a favorite. Waitstaff is always so nice and show they care about the customers.
   

   Tommy Bahama Restaurant & Bar - PlanoResponded 2 days ago

   Hey JIM, Thank you for your 5-star review! We're thrilled you enjoy the variety of our offerings, live music, and frozen Mai Tai at Tommy Bahama Plano. Our team takes great pride in providing excellent service, and we're grateful for your kind words. We look forward to welcoming you back soon! Warmest regards, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
8. T

   Tiyana

   Atlanta Metro

   6 reviews

   5.0

   6 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very kind staff, great manager presence. Live music that was pleasant & not too loud! Food was excellent!
   

   • 

   Tommy Bahama Restaurant & Bar - PlanoResponded 2 days ago

   Greetings Tiyana, Thank you for your wonderful feedback! We're so happy you had a great experience at Tommy Bahama Plano with kind service, enjoyable live music, and an excellent meal. We hope to see you again soon! Best, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
9. J

   Julie

   VIP

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and cocktails were most excellent! We frequently come to TB’s!
   

   Tommy Bahama Restaurant & Bar - PlanoResponded on December 19, 2024

   Hi Julie, Thank you for your continued support and kind words! We're pleased you loved your meal and cocktails at Tommy Bahama Plano. We can't wait to welcome you back for more excellent experiences! Sincerely, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
10. K

    Kathy

    Dallas

    1 review

    5.0

    1 review

    Dined on December 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The atmosphere, food, drinks and service were all outstanding! A great place to celebrate a friend’s birthday!
    

    Tommy Bahama Restaurant & Bar - PlanoResponded on December 17, 2024

    Greetings Kathy, Thank you for your amazing review! We're so glad your meal, beverages, service, and the atmosphere at Tommy Bahama Plano made your friend's birthday celebration special. We hope to welcome you back for many more memorable moments in the future! Warmest regards, Tommy Bahama Guest Services
    

    Is this helpful?

    Report