Tonkatsu Kuro

Review summary

1. R

   Raymee VIP

   Hawaii11 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was delicious. Cost is reasonable. The service is probably the best part of the restaurant…excellent service, attentive, friendly, efficient. Location is great with ample parking at the building with Whole Foods (park on floor 4 and above). Table set up is interesting. If you want privacy, I would request a private table not the communal table in the middle. Make reservations via Open Table. Also, they have one bathroom with one stall for men and women. Overall will eat here again.
   

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2. D

   Derrick VIP

   Hawaii13 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a wonderful experience at Tonkatsu Kuro. Amazing food: tonkatsu was done perfectly, perfect crust, soft and delicate. The soba noodles were slightly softer than I like (I like al dente) but was still flavorful. The service was good and plenty of wait staff checking in on us. 10/10
   

   Tonkatsu KuroResponded 2 days ago

   Aloha Derrick. Thank you so much for your wonderful review! 😊 We’re thrilled to hear that you had an amazing experience at Tonkatsu Kuro and that you enjoyed our tonkatsu—it means a lot to us that you found it perfectly cooked! 🎉. We appreciate your feedback on the soba noodles as well. Everyone has their own ideal texture, and we’ll keep that in mind as we continue to refine our offerings. Most importantly, we’re glad our team took great care of you! We truly appreciate your support and your 10/10 rating—what an honor! Can’t wait to welcome you back for another delicious meal. 🙌🍽️
   

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3. a

   arlene

   Hawaii3 reviews

   5.0

   Dined on March 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent ! Keep in mind there is minimal interaction with waitstaff because you order your meal in an iPad and a robot serves your food. However, the little interaction we had with our waitress was pleasant. You get a pretty good amount of Tonkatsu compared to other Tonkatsu joints. The meat is TENDER, like cut with a fork tender. 10/10
   

   Tonkatsu KuroResponded 6 days ago

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed the food and appreciated the portion size and tenderness of our Tonkatsu. Your 10/10 rating means the world to us, and we can't wait to serve you again soon!
   

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4. E

   Emily

   Hawaii22 reviews

   3.0

   Dined on March 23, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We ordered the couple set and bibim noodles with curry sauce. Overall, the pork cutlet was quite tender. The chicken katsu and shrimp katsu were tasty but a bit greasy. The bibim noodles helped balance out the greasiness. The overall atmosphere and interior were clean. One downside was that it felt like they were trying to rush us out, probably because the place was busy and there were other customers waiting. It would be nice if they also sold beer. Overall, I don’t think I would visit frequently!
   

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   Tonkatsu KuroResponded on March 25, 2025

   Thank you for taking the time to share your experience with us! We're glad to hear that you enjoyed the tenderness of the pork cutlet and the flavors of the chicken and shrimp katsu, even though they were a bit on the greasy side. It's also great to know that the bibim noodles helped balance things out and that you appreciated our clean atmosphere. We sincerely apologize if you felt rushed during your visit. Our goal is always to provide a welcoming and comfortable dining experience, and we appreciate your feedback as we work to improve.
   

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5. OT

   OpenTable Diner

   Richmond1 review

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and vibe. I'm definitely coming back!!!
   

   Tonkatsu KuroResponded on March 23, 2025

   Thank you for the awesome review. We're so happy you enjoyed the food and vibe. We can’t wait to have you back for another great meal!
   

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6. OT

   OpenTable Diner

   Hawaii7 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing Tonkatsu, light and crispy! Soba was cooked to perfection and very tasty broth! Will definitely come here again. It was like eating in Japan!
   

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   Tonkatsu KuroResponded on March 23, 2025

   Mahalo for your wonderful review! We're thrilled to hear that you enjoyed our tonkatsu and found it light and crispy and It’s also great to know that our soba and broth hit the mark for you. Your kind words truly mean a lot to us and look forward to welcoming you back soon for another delicious meal! 🍜🇯🇵😊
   

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7. P

   Paul VIP

   Las Vegas13 reviews

   5.0

   Dined on March 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent. My wife and I were very pleasantly pleased with our first visit to Tonkatsu Kuro. We both tried the somen and Tonkatsu combination dinners. Outstanding. Superb service by energetic and professional staff! The Tonkatsu was perfectly crisp, light, and tasty. The somen was absolutely delicious. What a welcomed new restaurant to the Ward area! Will definitely be coming back!
   

   Tonkatsu KuroResponded on March 22, 2025

   Mahalo for your great review! We're so happy you and your wife enjoyed your first visit and loved the soba and tonkatsu. Our team truly appreciates your kind words about the service. We can’t wait to welcome you back soon!
   

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8. A

   Andrew VIP

   Hawaii2 reviews

   4.0

   Dined on March 20, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   This restaurant specializes in high-quality Kurobuta pork tonkatsu (loin and tenderloin), shrimp katsu, and soba dishes. The menu is simple, accessible via a table tablet, which is also required for ordering. We tried the loin katsu set, the kuro soba and katsu half set, which includes cabbage salad, miso soup, tsukemono, premium white rice, we ordered an extra bibim soba, and shrimp katsu. The shrimp katsu was crispy, light, and tender—a great recommendation. The loin katsu was also crispy, light, and tender, but it was missing flavor compared to Ginza and Tamafuji. The soba was good, and the dashi broth has a very rich flavor. Rice was excellent, tsukemono was good, miso soup average, and the cabbage salad was fresh with a good ponzu dressing. No cabbage refills. Each table has condiments, including tonkatsu sauce and ponzu. Service was limited—a robot delivers food, while servers assist. Our server, was friendly and knowledgeable, but water refills were missed due to busyness. The restroom situation is poor—only one gender-neutral stall with a loose sliding door and a slippery floor. The ambiance is clean and simple, with a communal table in the center and separate perimeter seating. The narrow walkway near the restroom can be congested. Overall the restaurant is good for katsu, but I was not blown away compared to the other premium katsu places on Oahu.
   

   Tonkatsu KuroResponded on March 22, 2025

   Mahalo for your detailed and thoughtful review! We’re glad you enjoyed our shrimp katsu, flavorful soba, and fresh ingredients and do appreciate your feedback on the loin katsu and will take it into consideration as we continue to refine our flavors. Our team strives to provide a great dining experience, and we’ll work on improving service flow and attentiveness, especially with water refills. We also appreciate your comments on the restroom and layout—we'll look into ways to enhance guest comfort. We value your support and hope to welcome you back for another visit soon!
   

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9. OT

   OpenTable Diner

   Hawaii2 reviews

   3.0

   Dined on March 18, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   The food was good but the service was the worst. The tall Asian gentleman with glasses didn’t say anything to us and when he gave us water, he slammed the glass on the table. There was also no explanation on how to order our food. No welcome at all!
   

   Tonkatsu KuroResponded on March 19, 2025

   Thank you for your feedback. We sincerely apologize for the experience you had with our service. This is not the level of hospitality we strive for, and we appreciate you bringing it to our attention. We will address this with our team to ensure that every guest feels welcomed and valued.
   

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10. OT

    OpenTable Diner

    Hawaii5 reviews

    5.0

    Dined on March 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was great and was super busy! But food came out fast!
    

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    Tonkatsu KuroResponded on March 19, 2025

    Mahalo for the great review! We're thrilled to hear that you enjoyed the food and that our team was able to serve you quickly, even during a busy time. Look forward to welcoming you back soon!
    

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