Torino Ramen

Review summary

1. C

   Cathy

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Easy to order, great service and Food. **I didn't receive my Open Table points.
   

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2. S

   Stephanie

   Cincinnati

   8 reviews

   vip
   4.0

   8 reviews

   Dined on November 1, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   We are long time regulars of Torino but tonight it became very obvious that more help is needed at the bar. We basically finished our meal before our cocktails were delivered. Also, the sushi and hot food items ordered do not come out at the same time making for awkward dining when one person orders sushi and another off the hot food menu. The food is amazing, some adjustments are needed so the service matches the food quality.
   

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3. H

   Helen

   Chicago

   7 reviews

   1.0

   7 reviews

   Dined on October 11, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   The quality of the food has taken a big dive. The rice was like a big clump of undercooked sticky mochi
   

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4. ID

   IllinoisDiner

   New York City

   32 reviews

   5.0

   32 reviews

   Dined on September 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service was outstanding with attention to detail. Food is fantastic and willing to make changes if needed. Presentation is beautiful. Definitely the best sushi in the area.
   

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5. P

   Phil

   Chicago

   1 review

   5.0

   1 review

   Dined on September 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   True professionalism in service and knowledge by Helen.
   

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6. S

   Simon

   Chicago

   17 reviews

   5.0

   17 reviews

   Dined on August 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Love the depth of flavors in the ramen. Menu reliably good.
   

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7. I

   Irina

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on August 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice place in yummy food Will be back The sushi is very fresh and nice a little bit overpriced
   

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8. OT

   OpenTable Diner

   San Francisco

   1 review

   5.0

   1 review

   Dined on August 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, excellent service, very reasonable prices, cool ambiance dining outside on a lovely summer evening. Highly recommend.
   

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9. OT

   OpenTable Diner

   San Antonio

   1 review

   5.0

   1 review

   Dined on August 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great overall experience! Food and service was great !
   

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10. OT

    OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on August 4, 2024

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 4

    The food and presentation was great however there were a lot of people working there who appeared to have never worked in a restaurant. We were not greeted at our table outside for 15 minutes and when the server appeared, he did not seem intent on engaging, or upselling. Granted it was busy as there was a street festival earlier in the day but “do you want something g other than water” is not a good opener. He pushed for us to order our entire meal at once, did not highlight specials or ask if we had questions. We ordered drinks and appetizers. When he returned with the drinks after some time, the ice was melting and martini was no longer cold, he again asked for the rest of our order. We relented and then received our main course before two of the three appetizers. When I pointed it out to the food runner, she just stared at me. Also, one teaspoon of soy sauce is not enough for one person. The waiter inquired how our food was but did not ask if we wanted more drinks. He did bring additional soy sauce when o asked. when he cleared the table said “you made good work of that.” Unsure of the implication. I then paid, and he stood over me while I entered the tip into the system which is somewhat intrusive. Overall food was good but we will not be returning.
    

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