Torno Subito

Review summary

1. OT

   OpenTable Diner VIP

   Miami1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   The service was not good. Tons of servers, but all talking amongst each other so always had to wave to get wine served or for salt and pepper. The waiters do not know the menu they apologized and said the menu has changed recently. Considering they include a 20% service, one could expect good service. The food was uneven, and both pastas were quite dry. The Parmigiano martiniscwe ordered they took back because it was a bad batch and had no parmigiano flavor. Very disappointing.
   

   Torno SubitoResponded 1 day ago

   Thank you for sharing your experience with us. We're truly sorry to hear that your visit fell short of expectations. Providing attentive service and consistently high-quality dishes is a priority for us, and we regret that we didn’t deliver on this during your visit. We apologize for the inattentive service and the lack of menu knowledge you encountered — this is not the standard we strive for, and we will be addressing it with our team. We also regret that your pastas were dry and that your Parmigiano Martini did not meet expectations. Your feedback is incredibly valuable, and we’re committed to improving. We’d love the opportunity to make it right and regain your trust. Please feel free to reach out directly if you'd be open to giving us another chance. Sincerely, Chyunna
   

   Is this helpful?

2. H

   Horatio

   Greater Boston1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything from the food to the service was spectacular. The space is both welcoming and fun. I would re-visit endlessly, if I lived in Miami.
   

   Torno SubitoResponded 1 day ago

   Thank you for your amazing review! We're delighted to hear that you enjoyed everything from the food to the service, and that you found our space both welcoming and fun. It’s wonderful to know you’d revisit endlessly if you lived in Miami — we’d love to have you back anytime you’re in town! Safe travels, and we hope to see you again soon for another memorable experience.
   

   Is this helpful?

3. A

   Alfredo VIP

   Miami1 review

   4.0

   Dined on March 7, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Maybe I expected more because it is a Chef’s Bottura restaurant. Appetizers were awesome (Polpo and Rockster Roll) but the Tagliatelle al Ragu left me disappointed; just regular. Will go back to try again …
   

   Torno SubitoResponded 1 day ago

   Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the appetizers, especially the Polpo and Rockster Roll! However, we’re sorry to learn that the Tagliatelle al Ragu didn’t meet your expectations. At Torno Subito, we strive to deliver memorable dining experiences inspired by Chef Bottura’s vision, and we appreciate your honesty as it helps us improve. We’re grateful that you’re willing to give us another try, and we’d love the opportunity to exceed your expectations next time. Please feel free to let us know when you’re planning to visit — we’d be happy to ensure your experience is truly special. Best regards, Chyunna Guest Services Manager
   

   Is this helpful?

4. V

   Victor

   Miami3 reviews

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Italian restaurant in Miami. Italian cuisine just doesn't get any better than this. Also impeccable service
   

   Torno SubitoResponded on March 4, 2025

   Thanks for the feedback, Victor! We're thrilled to hear that you consider Torno Subito the best Italian restaurant in Miami. It's wonderful to know that our Italian cuisine met your expectations. We're also glad that you found our service impeccable. We appreciate your high ratings and look forward to serving you again soon. Best regards, Torno Subito Management Team
   

   Is this helpful?

5. C

   Carra VIP

   Miami13 reviews

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What an amazing night! My dining companion and I had the eight course Dolce Vita tasting which was perfect. Victor was our server and honestly he was spot on in all ways and made the night all the more special. We will be back.
   

   • 
   • 
   • 
   • 
   • 
   • 

   Torno SubitoResponded on March 4, 2025

   Thank you for your wonderful review! We’re delighted to hear that you had an amazing night and that the Dolce Vita tasting menu was a perfect experience for you and your dining companion. We’re especially glad that Victor made your evening even more special—he’ll be thrilled to hear your kind words! We truly appreciate your support and can’t wait to welcome you back for another unforgettable experience.
   

   Is this helpful?

6. OT

   OpenTable Diner VIP

   New York City3 reviews

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food were both excellent. Will definitely come back.
   

   Torno SubitoResponded on March 4, 2025

   Thanks for the feedback! We're thrilled to hear that you enjoyed your experience at Torno Subito. It's always a pleasure to know that our food and service met your expectations. We're looking forward to your next visit. Thanks again!
   

   Is this helpful?

7. M

   Mona-Lee VIP

   Miami24 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another 5 star dinner. They are the best in Miami.
   

   Torno SubitoResponded on March 4, 2025

   Thank you for the 5-star rating! We’re thrilled you had a great experience and look forward to welcoming you back soon. Warm regards, Chyunna Guest Services Manager
   

   Is this helpful?

8. J

   Josef

   Miami4 reviews

   5.0

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gianluca Is the best! Good was awesome and ambiance was great
   

   Torno SubitoResponded on February 27, 2025

   Hey Josef, we're over the moon to hear that you had such a great experience at Torno Subito! It's fantastic to know that our team made your visit enjoyable and that you found our food and ambiance to your liking. We strive to provide our guests with the best possible experience and your feedback is truly appreciated. Thank you for your kind words and we can't wait to welcome you back soon! Best regards, The Management Team at Torno Subito
   

   Is this helpful?

9. R

   Rebecca VIP

   New York City50 reviews

   5.0

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience from Massimo Botura and team. Great addition to the Miami dining scene! Just like Italy!
   

   Torno SubitoResponded on February 25, 2025

   Hi Rebecca, We're thrilled to hear that you had such a wonderful experience at Torno Subito! It's heartwarming to know that we're adding to the Miami dining scene and providing a true Italian dining experience. Your kind words truly mean a lot to us. We can't wait to welcome you back soon for another amazing experience! Best regards, The Management Team
   

   Is this helpful?

10. D

    Davide VIP

    Vancouver7 reviews

    5.0

    Dined on February 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Tough to even rate this place among the other restaurants in Miami because of the uniqueness of the experience. This was truly a special night with incredible food on a beautiful terrace.
    

    Torno SubitoResponded on February 25, 2025

    Thanks for the review, Davide! We're thrilled to hear that you had a special night with incredible food on our terrace. It's always our goal to create a unique and enjoyable dining experience. We appreciate your high ratings and your feedback on the value. We look forward to serving you again soon at Torno Subito.
    

    Is this helpful?