Townhall Langley

Review summary

1. B

   Brian

   Vancouver

   1 review

   5.0

   1 review

   Dined on November 3, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It’s always great at Townhall. The staff are fantastic, the atmosphere is fun. Food is excellent, though the brownie wasn’t the greatest. Pizza, wings, fries, brunch…all 10/10!
   

   Townhall LangleyResponded on November 7, 2024

   Brian, thank you for your kind words about our staff and enjoyable atmosphere. We're delighted you had an excellent experience with our pizza, wings, fries, and brunch offerings. Your feedback helps us continue delivering outstanding service and quality cuisine. We appreciate you taking the time to share your thoughts and look forward to welcoming you back soon. - JRG
   

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2. A

   Adil

   Vancouver

   6 reviews

   1.0

   6 reviews

   Dined on October 20, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Spent over $220+ with a business meeting. The food was cold and had to wait so long for drinks. Should have got a credit or discount
   

   Townhall LangleyResponded on October 21, 2024

   Adil, we're disappointed your experience did not meet our usual standards. Our team strives to deliver excellent service, and we will address the issues you encountered with our staff. We value your feedback and hope you'll give us another opportunity to provide the quality dining experience you deserve. - JRG
   

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3. P

   Pamela

   Vancouver

   1 review

   5.0

   1 review

   Dined on October 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this restaurant. Great food at a great price. Nice ambiance and good service too! Definitely recommend.
   

   Townhall LangleyResponded on October 7, 2024

   Pamela, we're delighted to hear you had an enjoyable experience at our restaurant. Your kind words mean a lot, and we strive to provide excellent service, ambiance, and cuisine. Thank you for the recommendation; it's greatly appreciated. - JRG
   

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4. D

   Darren

   Vancouver

   2 reviews

   4.0

   2 reviews

   Dined on September 28, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Well, I ordered the breakfast special with poached eggs. I ordered the eggs poached medium and of course they came hard all in all, though it was a great breakfast for the value.
   

   Townhall LangleyResponded on October 2, 2024

   Thank you for taking the time to leave your feedback, Darren. We always strive to provide our guests with a satisfying dining experience, and we're delighted to hear that you enjoyed the overall value of your breakfast. Your comments regarding the preparation of the poached eggs have been noted, and we will ensure our kitchen staff receives additional training to better meet our guests' preferences. We look forward to welcoming you back soon. - JRG
   

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5. I

   Irene

   Vancouver

   4 reviews

   4.0

   4 reviews

   Dined on September 6, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The server was very personable, food was presented well and very tasty
   

   Townhall LangleyResponded on September 10, 2024

   Thank you for your kind words, Irene. We're delighted that you enjoyed our service and cuisine. Looking forward to welcoming you back soon. - JRG
   

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6. OT

   OpenTable Diner

   Vancouver

   1 review

   1.0

   1 review

   Dined on July 13, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Not attentive waitress at all. The atmosphere there - 😢😢😢😢😢😢😢. I’ve been there before it was decent. It’s getting worse …
   

   Townhall LangleyResponded on July 17, 2024

   Thank you for taking the time to share your feedback. We're sorry to hear about your disappointing experience. Our goal is to provide excellent service and a pleasant atmosphere. We will review your comments with our team and continue working to improve the dining experience for all our guests. We hope you'll give us another opportunity to serve you better in the future. - JRG
   

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7. OT

   OpenTable Diner

   Seattle

   17 reviews

   3.0

   17 reviews

   Dined on July 13, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was ok service was good went there Friday and it was empty
   

   Townhall LangleyResponded on July 17, 2024

   Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed the service you received. While we're sorry the food didn't fully meet your expectations, we appreciate the feedback as it helps us identify areas for improvement. We hope you'll give us another opportunity to provide a better dining experience in the future. - JRG
   

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8. TM

   TeriM

   Vancouver

   5 reviews

   1.0

   5 reviews

   Dined on July 5, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Really slow service and of the six meals all were poor quality. Won't be returning.
   

   Townhall LangleyResponded on July 12, 2024

   Teri, thank you for your feedback. We strive to provide high-quality food and excellent service, so we're disappointed to hear that your experience did not meet our standards. Please feel free to reach out to us directly with any additional details, as we are committed to continuously improving. - JRG
   

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9. DS

   DebbieS

   Vancouver

   1 review

   2.0

   1 review

   Dined on June 9, 2024

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 4

   Had to seat our selves. I saw the reservation card on the table so we sat down. Finally the waitress came and she really did apologize.Reservation was for 5 people. The booth was too small. Lots of room outside so we changed tables. Service was a bit slow, but they were busy. Good value and would go back again.
   

   Townhall LangleyResponded on June 13, 2024

   Thank you for your feedback, Debbie. We're sorry to hear that your experience at our Langley location did not fully meet your expectations. However, we appreciate you giving us another chance in the future. Our team works hard to provide excellent service, and we will continue to strive for improvement. We hope to have the opportunity to provide you with a more enjoyable dining experience on your next visit. - JRG
   

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10. SD

    SimoneD

    Vancouver

    7 reviews

    5.0

    7 reviews

    Dined on June 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely staff very attentive . Has a good patio. And nice atmosphere.. Dj played great tunes . A bit quiet of a night but was fine for us ..
    

    Townhall LangleyResponded on June 3, 2024

    Thank you for your kind words and for taking the time to leave a review. We're delighted that you enjoyed your visit and appreciated the staff's attentiveness, the patio ambiance, and the DJ's music selection. We strive to create a welcoming atmosphere for all our guests, and it's gratifying to know that we succeeded in your case. Your feedback means a lot to us, and we look forward to welcoming you back again soon. - JRG
    

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