True Food Kitchen - Naples

Review summary

1. K

   Krista

   VIP

   Detroit

   13 reviews

   2.0

   13 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Asian chicken salad was dry and chicken overcooked and hard to chew. Pretty sorry salad for $18.45 +tip and tax.
   

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2. A

   ANA

   Orlando

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   The food and service has always been great. Last night, service wasn’t good. The current menu at the restaurant does not coincide with the menu on OPEN TABLE. I asked the waitress if I could order the truffle with pear flatbread. She corrected me and said they don’t have that and never did. (I’ve ordered it several times in the past. And it’s also on the current OPEN TABLE menu they have under appetizers.)  After serving our food she asked if everything was good and then she went MIA. It was around 5:00PM. (The restaurant wasn’t that full/busy yet.) After finishing the sweet potato pizza, we waited forever for a check. She never once looked at our table to see if we were done and ready to pay or to refill our drinks.  I literally had to get up out of my seat and find another waiter and ask them to please print our check. He must’ve told her and then she showed up to collect the money. 
   

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3. K

   Kerry

   VIP

   Philadelphia

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time for lunch and want to revisit! Amazing healthy tasty food and outstanding service from Fredo! The recommended Edamame Dumplings were light and delicious as well as the seasonal butternut squash soup and Market Salad. The Market salad had roasted veggies and was tossed with the most delicious creamy apple cider vinaigrette. Highly recommend!
   

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4. R

   Robert

   New York City

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great fresh & tasty food! Love the healthy options.
   

   True Food Kitchen - NaplesResponded 1 day ago

   Thank you for your review, Robert! We're happy to hear you enjoyed our fresh and tasty food and healthy options.
   

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5. k

   kathleen

   VIP

   Chicago

   22 reviews

   4.0

   22 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Love the food here as it’s always fresh. Server was attentive and knowledgeable. Pricey for a salad and pizza though
   

   True Food Kitchen - NaplesResponded 3 days ago

   Thank you for your review, Kathleen! We're happy to hear you love the fresh food and attentive service, and we appreciate your feedback on the pricing.
   

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6. F

   Fred

   VIP

   Alabama

   43 reviews

   1.0

   43 reviews

   Dined on January 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Terrible experience for dinner. Food arrived 1-1/4 hours after order. 3 of 6 meals were inedible including an undercooked raw chicken dish. 3 of 6 left the restaurant after meals were served. Management would only comp the 3 uneaten meals. Restaurant at dinner time caterers to numerous takeout customers. Kitchen is ill equipped to accommodate dine in customers. Server was nice and sincerely apologized, but manager refused to make things right.
   

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   True Food Kitchen - NaplesResponded 5 days ago

   We apologize for the long wait and the quality of the meals you received during your visit. Thank you for your feedback, and we will address these issues with our team to improve our service and dining experience.
   

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7. R

   Ricardo

   Fort Lauderdale

   2 reviews

   5.0

   2 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good Food, friendly and attentive staff. The delivery was timely but they were clear since the beginning given that all food was cooked from scratch. Really good experience
   

   True Food Kitchen - NaplesResponded 5 days ago

   Thank you for your positive review, Ricardo! We're delighted to hear you enjoyed the food and service, and appreciate your understanding of our made-from-scratch approach.
   

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8. R

   RICK

   VIP

   New York City

   40 reviews

   4.0

   40 reviews

   Dined on January 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 1

   A loyal customer for 7 years. Food is consistently good. The turkey burger was dry last night. Our 2 major complaints were the terrible background music and there is a bad sewer smell coming from the manhole covers inside and outside of the patio area. We really enjoy this restaurant and want to support the business. The management needs to get on top of these issues. The music can be changed immediately but I don’t know how you can handle the horrible smells from the manhole covers.
   

   True Food Kitchen - NaplesResponded 5 days ago

   Thank you for your loyalty and feedback, Rick. We're sorry to hear about the turkey burger and the issues with the music and odor; we'll address these concerns with management to improve your future visits.
   

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9. R

   Rainer

   Düsseldorf

   3 reviews

   5.0

   3 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! Very healthy and very tasty. Dining with a good conscience!
   

   True Food Kitchen - NaplesResponded 5 days ago

   Thank you for your wonderful review, Rainer! We're thrilled to hear you enjoyed our healthy and tasty food.
   

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10. J

    Julia

    Naples

    5 reviews

    3.0

    5 reviews

    Dined on December 31, 2024

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 3

    Was a little disappointed…. We have always had a great experience… it took awhile for a server to acknowledge we were there… food came out cold…
    

    True Food Kitchen - NaplesResponded 5 days ago

    We're sorry to hear about the delay in service and that your food arrived cold, Julia. Thank you for your feedback, and we'll address these issues to improve future visits.
    

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