True Food Kitchen - Oak Brook

Review summary

1. D

   Direnc

   VIP

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   We’ve been regular visitors to True Kitchen for its amazing food, but recently, the service quality has noticeably declined. During our visit today, we specifically requested a gluten-free and lactose-free pizza. While the server acknowledged this, they failed to mention the pizza was extremely spicy—an important detail given our dietary restrictions. We had to order an another pizza, with no compensation offered as she acknowledged we can’t eat it due it is super spiciness. To make matters worse, the server brought the check without asking, didn’t even bothered if we wanted dessert, making the experience feel rushed and dismissive. friendly, attentive service we once enjoyed seems to be missing. While the food is still excellent.
   

   True Food Kitchen - Oak BrookResponded today

   Thank you for your feedback, Direnc. We're sorry to hear about your recent experience with our service and the oversight regarding the pizza's spiciness. We appreciate your continued support and will address these concerns to improve your future visits.
   

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2. E

   Erica

   Tucson

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing and I was able to get a tasty meal with a very limited diet. Highly recommend.
   

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3. M

   Mignon

   DO NOT USE

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful healthy food in a modern setting Great attentive staff Great prices
   

   True Food Kitchen - Oak BrookResponded today

   Thank you for your wonderful review, Mignon! We're delighted to hear you enjoyed our healthy food, modern setting, and attentive staff.
   

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4. K

   Kris

   Chicago

   8 reviews

   4.0

   8 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food is excellent and so many healthy options for everyone. It’s a bit pricey for lunch and service was nothing to write home about. Coffee was lukewarm and had to wait to get cream and by the time it got there coffee was cold. Food was also on the lukewarm side in regard to temperature. Service was surprisingly slow considering the place was less than 50% capacity. It will be a while before we return.
   

   True Food Kitchen - Oak BrookResponded 4 days ago

   Thank you for your feedback, Kris. We're glad you enjoyed the food options and apologize for the issues with service and temperature; we'll work on improving these areas.
   

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5. K

   Kristen

   VIP

   Chicago

   27 reviews

   5.0

   27 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Horace was our server. He was excellent and provided great service and recommendations. We had brunch on Saturday to celebrate a friend’s birthday. We had the cauliflower starter, avocado toast and scrambled egg bowl with roasted sweet potato. It was all really good. Highly recommended.
   

   True Food Kitchen - Oak BrookResponded 7 days ago

   Thank you for your wonderful review, Kristen! We're thrilled to hear that Horace provided excellent service and that you enjoyed your brunch selections.
   

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6. M

   Marc

   VIP

   Chicago

   10 reviews

   4.0

   10 reviews

   Dined on December 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Service was fine, food was good and price for high quality food seemed reasonable
   

   True Food Kitchen - Oak BrookResponded 7 days ago

   Thank you for your review, Marc! We're glad you enjoyed the food and found the pricing reasonable. We hope to see you again soon!
   

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7. O

   Owen

   VIP

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time coming here and I was blown away!!! The food is REAL food that is highly nutritious and tasty. The ambience of this place is also really nice and fits the theme of the food being healthy, organic food. The service here was also phenomenal. Our server, Horace, was extremely helpful in deciding what to get. He was also very personable and was pleasant to chat with him.
   

   True Food Kitchen - Oak BrookResponded on December 11, 2024

   Thank you for your wonderful review, Owen! We're delighted to hear you enjoyed the nutritious food, pleasant ambiance, and phenomenal service from Horace. We hope to see you again soon!
   

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8. L

   Linda

   VIP

   Chicago

   22 reviews

   5.0

   22 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My daughter and I decided last minute to go out to eat and we were looking for a healthy option. True Food was able to fit us in without a wait and, as a scratch kitchen, met all of our healthy option needs. This might be our new FAVORITE place!
   

   True Food Kitchen - Oak BrookResponded on December 12, 2024

   Thank you for your wonderful review, Linda! We're delighted to hear that you and your daughter enjoyed your visit and that we could meet your healthy dining needs. We look forward to becoming your new favorite spot!
   

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9. C

   Carol

   VIP

   Chicago

   31 reviews

   4.0

   31 reviews

   Dined on December 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Service is great. Restaurant is noisy. Appetizers are great but small portions. Taste of food is excellent.
   

   True Food Kitchen - Oak BrookResponded on December 9, 2024

   Thank you for your feedback, Carol! We're glad you enjoyed the service and taste of our food, and we'll take your comments on the noise and portion sizes into consideration.
   

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10. OT

    OpenTable Diner

    Chicago

    7 reviews

    3.0

    7 reviews

    Dined on December 1, 2024

    1. Overall 3
    2. Food 1
    3. Service 4
    4. Ambience 4

    Not the best very salty I wouldnt go back service was good but food meh
    

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