True Food Kitchen - Pasadena

Review summary

1. J

   Jennifer

   Los Angeles

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 4

   They were out of ALL beef, ALL grilled chicken, pepperoni pizza, chicken Parmesan, etc. The missing beef and chicken eliminated most of the menu. My husband was very disappointed and settled for the cheese pizza. I had a salmon salad. The food was wonderful, our server was adorable, but our experience was not worth the reservation and time waited. Very disappointed.
   

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2. B

   Bonnie

   New York City

   15 reviews

   3.0

   15 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   It was a super busy Sunday brunch, which created a challenge getting seated and order. The plates we ordered were no longer available. The food was very tasty (avocado toast, meatloaf and chocolate chip dessert) and our cocktails well prepared. Will try again at a less busy time
   

   True Food Kitchen - PasadenaResponded today

   Hi Bonnie, thanks for taking the time to leave us a review! We appreciate your understanding with the issues you encountered on a busy brunch. Happy to see that you will give us another chance. Please don't hesitate to reach out to management for your next reservation.
   

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3. A

   Arthur

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Creative brunch menu on weekends. Shared the exceptionally delicious bison sausage pizza to start. The various entrees selected by our party all received enthusiastic thumbs up. Service was attentive but not intrusive. Highly recommended.
   

   True Food Kitchen - PasadenaResponded today

   Thank you for your wonderful review, Arthur! We're delighted to hear you enjoyed our brunch menu and service. We hope to see you again soon!
   

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4. v

   valerie

   Central Coast

   6 reviews

   3.0

   6 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   The food was not nearly as spectacular as it has been in the past. Average quality, and very over priced for this average quality.
   

   True Food Kitchen - PasadenaResponded today

   We apologize for the disappointment with the food quality, Valerie. Thank you for your feedback; we'll work on improving to meet your expectations.
   

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5. T

   Tamara

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Food didn’t come out hot. Mashed potatoes ordered with a hamburger was late. The food came out in spurts
   

   True Food Kitchen - PasadenaResponded 2 days ago

   We're sorry to hear about the issues with your meal, Tamara. Thank you for your feedback; we'll address this with our team to improve our service.
   

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6. V

   V

   Los Angeles

   6 reviews

   3.0

   6 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Our experience today was very bad. Normally we love this place, however today the food was not satisfactory. Despite discussing my allergies with my server and calling beforehand I found onions in my food. Everyone came back hungry after eating a whole meal themselves and some of the food was cold as well. Our server was doing his best, but he was too busy running around to too many tables and we were waiting around a lot.
   

   True Food Kitchen - PasadenaResponded 3 days ago

   We're sorry to hear about your disappointing experience, V. We appreciate your feedback and will address the allergy concern and service issues to improve our guest experience.
   

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7. OT

   OpenTable Diner

   Los Angeles

   1 review

   5.0

   1 review

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I like True Kitchen cery much. I have been several times abd always have great food and service. Today I was able to take my sister and niece to celebrate my sister’s birthday. I’ve always eaten outside and today was the first time eating indoors. The food, ambiance, and service was spectacular. It was a little noisier than what I like but it did not dampen our lunch. Out server Kat was great. She even gave my sister a free dessert for her birthday. True Kitchen has something for everyone! I love it.
   

   True Food Kitchen - PasadenaResponded 7 days ago

   Thank you for your wonderful review! We're thrilled to hear you enjoyed celebrating your sister's birthday with us !
   

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8. OT

   OpenTable Diner

   Los Angeles

   2 reviews

   3.0

   2 reviews

   Dined on December 20, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   We ordered Edamame Dumplings, squash soup, seasonal squash pizza, veggie burger and Korean glass noodle. They’re just ok, nothing really special, plus so oily and salty, I wonder if this restaurant is really healthy. The only thing that’s worth it was the pizza, it was fluffy and freshly baked. If you come here you will get some typical American foods but nothing really healthy and special.
   

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   True Food Kitchen - PasadenaResponded on December 21, 2024

   Thank you for your feedback on our dishes, and we're glad you enjoyed the pizza. We apologize for the disappointment with the other items and will review your comments to improve our offerings.
   

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9. C

   Chris

   Los Angeles

   1 review

   5.0

   1 review

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food and service was great. Our server was excellent. I think it’s too noisy though. It was difficult to have a conversation
   

   True Food Kitchen - PasadenaResponded on December 21, 2024

   Thank you for your feedback, Chris! We're happy to hear you enjoyed the food and service, and we'll take your comments about the noise into consideration.
   

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10. V

    Vesna

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on December 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a great place to eat. It's a beautiful setting with consistently good food. We were a party of 8 with 4 kids and the kids cleaned their plates. Thank you for being a terrific spot for our holiday season dinner!
    

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    True Food Kitchen - PasadenaResponded on December 17, 2024

    Thank you for your wonderful review, Vesna! We're thrilled to hear your party enjoyed the beautiful setting and consistently good food. We look forward to welcoming you back for more family gatherings!
    

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