True Food Kitchen - Plano

Review summary

1. M

   Mike VIP

   Dallas19 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Usually a 5 star experience, but it seems like they may have been shorthanded today, because we went in at 2:40pm and didn’t order until 3pm and then another 20-30 minutes to get the food.
   

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2. B

   Bonnie VIP

   Dallas38 reviews

   5.0

   Dined on March 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Christina’s service is top notch from beginning to end. We really enjoyed our dinner with her guiding us along. Thank you for your kind hospitality, we look forward to visit you again!!!
   

   True Food Kitchen - PlanoResponded on April 2, 2025

   Thank you for your review, Bonnie! We're happy to hear Christina provided top-notch service and that you enjoyed your dinner. We look forward to your next visit!
   

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3. N

   Nikita

   Dallas1 review

   1.0

   Dined on March 31, 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 3

   The Brussel sprouts were burnt more than needed, spritzers had bo taste when ordered . Not much vegetarian options
   

   True Food Kitchen - PlanoResponded on April 1, 2025

   We're sorry to hear about your experience with the Brussels sprouts and spritzers, Nikita. Thank you for your feedback; we'll work on improving our offerings.
   

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4. C

   Chanelle

   Dallas3 reviews

   4.0

   Dined on March 30, 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   The food was good but the service was not. Maybe they were understaffed but the waitress was not attentive. After being seated , it was 10 minutes before she even came to the table. Then the whole time it was like she didn’t acknowledge our table for the most part. She was not pleasant and put a damper on the experience. When we were ready to pay it took her 20 minutes to even stop by to collect the card. I was disappointed because I usually have exceptional service experiences when I dine here which is often. Next time I will be asked not to be seated in her area.
   

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   True Food Kitchen - PlanoResponded on April 1, 2025

   Thank you for your feedback, Chanelle. We're glad you enjoyed the food, but we're sorry about the service issues you experienced. We'll work on improving attentiveness to ensure a better experience next time.
   

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5. N

   Nicolas

   Dallas21 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place so much and go there often! Would highly recommend!
   

   True Food Kitchen - PlanoResponded on March 24, 2025

   Thank you for your review, Nicolas! We're happy to hear you love visiting us and appreciate your recommendation.
   

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6. C

   Chastity

   Dallas6 reviews

   3.0

   Dined on March 18, 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very small portion for the cost. The food was good but not worth the small plate
   

   True Food Kitchen - PlanoResponded on March 19, 2025

   Thank you for your feedback, Chastity. We apologize that the portion size didn't meet your expectations, and we appreciate your input as we strive to improve.
   

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7. M

   Mike VIP

   Dallas19 reviews

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chicken parm is excellent. Overall very good experience. We will go back.
   

   True Food Kitchen - PlanoResponded on March 18, 2025

   Thank you for your review, Mike! We're happy to hear you enjoyed the chicken parm and had a very good experience. We look forward to your next visit!
   

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8. J

   Judi

   Central Texas1 review

   3.0

   Dined on March 16, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Would not recommend anyone to order breakfast items on your menu. My scrambled eggs and Bison sausage were over cooked and were not hot. Food was lukewarm. I prefer hot food. Server was very good.
   

   True Food Kitchen - PlanoResponded on March 22, 2025

   Thank you for your feedback, Judi. We apologize for the breakfast items and appreciate your input as we strive to improve.
   

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9. V

   Violet

   Dallas4 reviews

   2.0

   Dined on March 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Poor service: delayed and forgetful. Food was lacking taste, blant.
   

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   True Food Kitchen - PlanoResponded on March 18, 2025

   We're sorry to hear about the poor service and lack of flavor in your meal, Violet. Thank you for your feedback; we'll work on improving these aspects to enhance your experience in the future.
   

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10. WF

    WFD3 VIP

    Dallas4 reviews

    5.0

    Dined on March 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and service. Not just healthy, but delicious.
    

    True Food Kitchen - PlanoResponded on March 16, 2025

    Thank you for your review! We're happy to hear you enjoyed the delicious and healthy food along with the great service.
    

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