Tupelo Honey-Frisco

Review summary

1. OT

   OpenTable Diner

   New Mexico

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food in a soothing environment. Really yummy things you don’t often eat.
   

   Is this helpful?

   Report
2. L

   Lance

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, food and cocktail’s. We had the crispy brussels to start with, family favorite. My main was the bourbon peppercorn meatloaf was spot on and might be a new favorite.
   

   Is this helpful?

   Report
3. H

   Hiba

   Dallas

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   The restaurant wasn't very busy, but it took forever to get the food. When it came out, most of it was cold. The waiter was apologetic and helpful, but clearly there's something going on in the kitchen that needs to be sorted.
   

   Is this helpful?

   Report
4. S

   Shane

   VIP

   New Orleans

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   My steak was order s med rare, came out well done. Our server was either over her job, over sat, or over the day. We saw her twice and never after the food came out except to bring the check. I made mention of the steak, which I didn’t eat. Her response was sorry about that. Too bad because we were excited to try this place.
   

   Is this helpful?

   Report
5. G

   Greg

   VIP

   Dallas

   22 reviews

   2.0

   22 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   Unremarkable. It almost seemed like they had a family of four people actually running the restaurant. It was my daughter‘s birthday when I booked it through OpenTable, and there was zero recognition. Good food, but not worth the effort. 
   

   Is this helpful?

   Report
6. M

   Mac

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 5

   Chicken had a burnt/chemical taste. But the manager was very attentive and brought out something else.
   

   Tupelo Honey-FriscoResponded 4 days ago

   Thanks for visiting us, Derrick! We're glad to hear that you enjoyed the attentive service from our team at Tupelo Honey-Frisco. We're sorry to hear about your experience with the chicken, though. We take pride in our food quality and it seems we missed the mark this time. We appreciate your feedback and will certainly look into this. We hope to see you again soon and provide you with a better experience.
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Chicago

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Birthday with the kids
   

   Tupelo Honey-FriscoResponded 3 days ago

   Hey, thanks for choosing Tupelo Honey-Frisco for your birthday with the kids! We're thrilled to hear that you and your family had a great time. Your perfect ratings for our food, service, and value truly made our day. We can't wait to welcome you back for another celebration. -Team Tupelo Frisco
   

   Is this helpful?

   Report
8. L

   Lisa

   Memphis/West TN

   4 reviews

   2.0

   4 reviews

   Dined on December 14, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Unfortunately, our visit to Tupelo Honey was not a good one this time. ALL our food (for 5 people) was cold from appetizers to entrees. The restaurant was not busy either, so I don’t know what the problem was. We probably won’t go back.
   

   Is this helpful?

   Report
9. M

   Mary

   Dallas

   3 reviews

   1.0

   3 reviews

   Dined on December 14, 2024

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 2

   Hostess was very rude and made us move from the original table we were seated
   

   Is this helpful?

   Report
10. D

    Daniel

    Dallas

    1 review

    1.0

    1 review

    Dined on December 7, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1

    Arrived on time for reservation. Was told we’d need to wait 15 minutes. Waited 10 and asked for an update. Was told it would be another 10-15 minutes. I then complained to manager and he sat us at a high top even though we had a couple small kids in our group. Better that than nothing I guess so we accepted. It took 50 minutes to get appetizers and another 30 for entrees. Bar drinks took 25 minutes. This was the 2nd straight time the service has been bad, but this was the worst it’s been. I won’t be returning for a third.
    

    Is this helpful?

    Report