TWH Social Bar & Bistro

Review summary

1. AT

   AmberT

   Toronto2 reviews

   2.0

   Dined on March 2, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   To be honest I don’t like to give a poor review. However, today we dined here for my friends birthday. We waited over 20 mins to order and another 45 minutes for the food to arrive. My eggs Benedict was very good. Both of my friends had a club house. We had asked the waiter if it was deli meat or chicken breast when we ordered. He said it was breast when indeed it is deli meat. It was not a lot of meat and a lot of bread. They did not enjoy it and told the waiter, they even showed the waiter that the meat was hard. He said he was sorry to hear that but never offered anything else. We never had our water refilled. We then had to ask twice for our bill which took another 15 minutes. He never asked if we wanted another beverage. We had told him it was my friend’s birthday thinking they would do a little something. It wasn’t even acknowledged. Just not great service or experience. I would probably never return.
   

   TWH Social Bar & BistroResponded 4 days ago

   Dear Amber, Thank you for sharing your experience with us. We sincerely apologize that your visit did not meet expectations, especially on such a special occasion. We regret the delays in service, the miscommunication about the clubhouse sandwich, and the lack of attentiveness from our team. This is not the level of service we strive to provide, and we truly appreciate your feedback as it helps us improve. We would love the opportunity to make things right. If you’re open to it, please reach out so we can discuss this further. Your experience matters to us, and we hope to regain your trust in the future. Sincerely, Ranjit
   

   1 person found this helpful

2. Y

   Yolanda

   Toronto11 reviews

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Went to celebrate my son's birthday, which I said when I reserved. No acknowledgment, waited 1hr for our food, no one checked on us while there others got thier food before us larger groups. If it wasn't for me driving to visit my son and for us not wanting to go back in the cold. I would of left without eating. Take out the bad service the food was served hot and we both liked our meal.
   

   TWH Social Bar & BistroResponded 4 days ago

   Dear Yolanda, Thank you for taking the time to share your experience with us. We’re truly sorry that your visit did not meet expectations, especially for such an important occasion as your son’s birthday. It’s disappointing to hear that there was no acknowledgment of your celebration and that you experienced such a long wait with little attention from our team. This is not the level of service we strive to provide. That said, we’re glad to hear that you enjoyed your meal, but we understand that great food should be paired with great service. We would love the opportunity to make things right. If you’re open to it, please reach out so we can discuss this further. Your experience matters to us, and we hope to regain your trust in the future. Sincerely, Ranjit
   

   1 person found this helpful

3. E

   Emily

   Toronto5 reviews

   5.0

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good service and food was excellent. Nice dinner with family
   

   TWH Social Bar & BistroResponded 4 days ago

   Dear Emily, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us and that both the service and food met your expectations. It’s wonderful to know you enjoyed a nice dinner with your family. We truly appreciate your support and hope to welcome you back again soon! Best regards, Ranjit
   

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4. R

   Ryan

   Toronto3 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jessica was amazing. Thoroughly enjoyed her, she made our experience most enjoyable.
   

   TWH Social Bar & BistroResponded on February 24, 2025

   Thank you for sharing your feedback!! We're thrilled to hear that Jessica made your experience so enjoyable. I’ll be sure to share your feedback with her! We look forward to welcoming you back soon.
   

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5. T

   Tanya

   Toronto1 review

   5.0

   Dined on February 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   the food and service is top notch. My wife and I enjoyed our date night
   

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6. HP

   HetalP

   Toronto2 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Nice ambiance, good food and service. We wanted to try oysters and they didnt disappoint. Good vegetarian choices too.
   

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7. D

   David

   Toronto2 reviews

   4.0

   Dined on February 14, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   A fun prix fixe menu for Valentine's Day. Delicious asparagus salad, tasty short ribs, decent salmon, lovely chocolatey dessert. Attentive service. Also, the soft benches need re-upholstering, looks shabby. We've been before and we'll go again, the food is good...and request a booth, quieter.
   

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8. G

   Greg

   Toronto1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience was amazing, my girlfriend and I went for their valentines 4 course special and each course was great ! Some of the best food I’ve had in a long time !
   

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9. OT

   OpenTable Diner

   Toronto5 reviews

   4.0

   Dined on February 8, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food was very flavourful; proteins were overcooked however. More gluten free options would be great.
   

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10. F

    Fiyinfoluwa

    Saskatoon3 reviews

    4.0

    Dined on February 2, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3

    I had the clubhouse, a side of fruit bowl and mimosa.I enjoyed everything.
    

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