UMI by Vikram Garg

Review summary

1. B

   Bree

   VIP

   Denver

   4 reviews

   1.0

   4 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Where do I even begin? My experience at Umi by Vikram Garg was terrible. I wish I could rate this place zero stars, but unfortunately, I had to give it one because of our “helper” Juliette, who was actually great. However, that’s the only positive part of this night. To start, the owner's wife came out and said she was our server for the evening. She was nice, but you could tell she was more of a manager than an actual server. In reality, it was Juliette who served us, which was confusing from the get-go. The restaurant seems set up for either a tasting or à la carte menu, which we were fine with. I ordered the caviar (an expensive side), which was the only thing that was actually delicious. My husband had the Scallops, and while they weren’t bad, they were off-balance with a high acidity level. The wait, however, was absolutely ridiculous. After waiting for over an hour and twenty minutes for our second course, we asked for our tab. Another 15 minutes passed before the owner’s wife came to apologize. She didn’t offer to take care of the tab, cover our drinks, or even offer a reasonable solution. Instead, she promised to buy us dinner the next time we visited (which, given that we’re not locals in Hawaii, was laughable). The least she could have done was take care of our meal or drinks that evening, but no—just empty promises. She also mentioned they have another 14-year lease on the business and that, hopefully, next time we visit, they can afford to have more help. Very interesting thing to say to a customer, and it’s probably the reason they didn’t take care of the tab. By the time we gave up and decided to leave, we were still hungry. We had already spent $240 and were starving, so we ended up going to another restaurant. For our 10-year anniversary, this was a complete disaster. Oh, and the abalone was so overcooked it was inedible. I’ve had abalone before, and this was nowhere near the quality I expected. Do yourself a favor and skip this place.
   

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2. R

   Roxanne

   VIP

   Hawaii

   32 reviews

   5.0

   32 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We enjoyed celebrating 2 birthdays for dinner. Our server, Juliette was excellent. She Was attentive and very professional. Food was Amazing as always.
   

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3. A

   Angela

   VIP

   Washington DC

   9 reviews

   5.0

   9 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We started with beef, tartar, the scallops and oysters all were outstanding. The service was perfect as was the atmosphere a great experience.
   

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4. J

   Jim

   Raleigh

   26 reviews

   5.0

   26 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food is creative and delicious! If you’re looking for some authentic Hawaiian cuisine this is the spot!
   

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5. PC

   PacCruze

   Hawaii

   12 reviews

   5.0

   12 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy our time at Umi, especially the pre-fix menu.
   

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6. S

   Shawn

   VIP

   Portland

   2 reviews

   5.0

   2 reviews

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sublime dinner. Food preparations were flavors we had never experienced before. All were delicious and special. The sommelier suggested an exceptional champagne pairing which complimented every dish perfectly. Meeting and talking with the chef and everyone was a delightful and memorable experience we will never forget.
   

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7. 実郎

   Hawaii

   1 review

   5.0

   1 review

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   素材を活かした料理で全て美味しかったです。 薄味で上品なテイストもたいへん好みでまた是非リピートしたいお店です。
   

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8. R

   Rodger

   VIP

   Hawaii

   56 reviews

   5.0

   56 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was creative and delicious. The Abalone was superb. For desert have the sundae. Incredible.
   

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9. M

   Mona

   VIP

   Phoenix

   108 reviews

   5.0

   108 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Truly outstanding food - creative, innovative, and most importantly, delicious. Great service. A wonderful experience.
   

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10. N

    Neil

    San Francisco

    1 review

    5.0

    1 review

    Dined on December 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Great tasting menu offered with exceptional service. Very attentive but not overbearing. Delicious food with the lobster dish and the scallop/cucumber standouts for us.
    

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