Verbena

Review summary

1. j

   joe

   VIP

   Washington DC

   12 reviews

   3.0

   12 reviews

   Dined on December 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Appetizers were tasty but the main dish (chili relleno) was bland (lacked seasoning or salt) and the sauce was overly creamy so it wound up as a mush. They were also out of several wines by glass I tried to order and did not have substitutes.
   

   VerbenaResponded today

   Hi Joe, Thank you for taking the time to share your feedback. We're happy to hear that you enjoyed the appetizers and the ambiance. We sincerely apologize that the chili relleno did not meet your expectations, and we'll review the seasoning and sauce for improvements. We also apologize for the wine availability issues and will work to ensure we have adequate stock and alternatives for our guests. We would love to hear more about your experience and invite you back for a chance to make it right. Best regards, Carlos Urioste Food & Beverage Manager
   

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2. M

   Michele

   Austin

   1 review

   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an engagement luncheon at the restaurant. It was the perfect setting with big windows and lots of light. The staff did a wonderful job serving all 12 of our party. Highly recommend!
   

   VerbenaResponded on December 4, 2024

   Dear Michele, Thank you for taking the time to leave us such a wonderful review! We’re thrilled that you chose Verbena as the setting for your engagement luncheon. It’s great to hear that the natural light and ambiance contributed to your celebration, and we’re delighted that our staff could make your gathering special for your party of 12. Your recommendation means the world to us, and we look forward to welcoming you back soon for more memorable experiences. Warm regards, Carlos Urioste Food & Beverage Manager
   

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3. C

   CarolLyn

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic meals & service! We have breakfast & mimosas here every year before going to The Christmas Affair downtown & Verbena never disappoints! Every menu option is delicious!
   

   VerbenaResponded on December 4, 2024

   Dear CarolLyn, Thank you for your glowing review on OpenTable! We're honored to be a part of your cherished tradition of breakfast and mimosas before The Christmas Affair. It’s wonderful to hear that you’ve consistently enjoyed our meals and service, and we’re delighted to know that every menu option has been a hit. We look forward to welcoming you back next year—or anytime—for another fantastic dining experience. Warm regards, Carlos Urioste Food & Beverage Manager
   

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4. L

   Lamar

   VIP

   Amarillo

   2 reviews

   5.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best food and an amazing chef with so much creativity!
   

   VerbenaResponded on December 4, 2024

   Dear Lamar, Thank you for your incredible review on OpenTable! We’re thrilled to hear that you enjoyed our food and appreciated the creativity of our chef. Your kind words mean so much to our entire team, and we’re grateful for your support. We can’t wait to welcome you back to Verbena for another exceptional dining experience! Warm regards, Carlos Urioste Food & Beverage Manager
   

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5. D

   David

   Las Vegas

   2 reviews

   3.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   It was good food - not a lot of variety but we had fun!
   

   VerbenaResponded on December 4, 2024

   Dear David, Thank you for taking the time to leave your feedback on OpenTable. While I’m glad to hear you enjoyed the ambiance and had a fun evening, I’m truly sorry that we didn’t fully meet your expectations with the food and service. Your experience matters greatly to us, and we’d love the opportunity to make it up to you. If you’re open to it, please reach out to me directly at (512) 991-3019. I’d love to hear more about your visit in detail so we can better understand how to improve. Thank you again for your feedback, and I hope to have the chance to welcome you back soon. Warm regards, Carlos Urioste Food & Beverage Manager
   

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6. R

   Ron

   Boise

   7 reviews

   5.0

   7 reviews

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very friendly. Subtle flavors were very intriguing. Well done.
   

   VerbenaResponded on November 19, 2024

   Thank you for the amazing review! We're thrilled you enjoyed the friendly vibes and our "subtle flavors" – we like to think of them as our secret superpower. Who knew subtle could be so intriguing, right? We can’t wait to have you back for more deliciously mysterious bites soon! Best regards, Carlos Urioste F&B Manager
   

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7. C

   Christie

   Houston

   19 reviews

   5.0

   19 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience with Rachael! Lobster Benedict and Buffalo truffle chicken sandwich were perfect! Tons of lobster on the Benedict too! Loved the ambiance on the patio too ❤️
   

   VerbenaResponded on November 11, 2024

   Dear Christie, Thank you so much for the kind words! We’re thrilled to hear you enjoyed your experience with Rachael—she’s a rock star and we’ll make sure she gets the lobster-sized high-five she deserves! 🦞 We’re also glad to know the Lobster Benedict hit the spot (it’s hard to go wrong when there's that much lobster, right?). And yes, the patio ambiance is like the cherry on top of a perfect meal! We look forward to welcoming you back for more deliciousness soon—whether it’s for more lobster or another Buffalo Truffle Chicken sandwich (we won’t judge 😉). Cheers, Carlos Urioste Food & Beverage Manager Verbena ATX
   

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8. J

   James

   Austin

   1 review

   5.0

   1 review

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome food. Great service. Loved the barbacoa and octopus.
   

   VerbenaResponded on November 11, 2024

   Dear James, Thank you for the great review! We’re so glad you enjoyed the barbacoa and octopus—those are definitely fan favorites around here! 🙌 We really appreciate your kind words about the food and service, and we can’t wait to have you back for more delicious bites soon! Cheers, Carlos Food & Beverage Manager Verbena ATX
   

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9. C

   Chika

   VIP

   Las Vegas

   11 reviews

   5.0

   11 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Innovated contemporary Mexican food! Loved the presentation and quality of the food, interior, and ambience. Cocktail was customized by our preference. Excellent service! Will definitely go back.
   

   VerbenaResponded on November 11, 2024

   Dear Chika, Thank you so much for the kind words! We're thrilled to hear that you enjoyed our innovative take on contemporary Mexican food—presentation and quality are two things we truly pride ourselves on. We’re also glad you loved the atmosphere and that our team could create a cocktail just the way you like it! 🍹 Your compliments on the service mean a lot to us, and we can’t wait to welcome you back for another amazing experience. See you soon for more delicious bites and drinks! Best, Carlos Food & Beverage Manager Verbena ATX
   

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10. a

    ashley

    Austin

    2 reviews

    3.0

    2 reviews

    Dined on November 7, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    Tried a bite at austin food and wine festival so decided to go in. Ambiance and vibe are great, but felt like the food did not really come out piping hot. Scallops were great (sauce was weird) carrots were nice, but the service was poorly timed, he took a bit to take our order, said he would course out our meal and then brought out 2 dishes, then the next two entrees when we were one bite in on the first two apps. So it was a little weird on timing.
    

    VerbenaResponded on November 11, 2024

    Dear Ashley, Thank you for sharing your feedback with us! We’re glad to hear you enjoyed the ambiance and vibe—creating a welcoming atmosphere is one of our top priorities. We’re sorry to hear that the food and service didn’t meet expectations. Timing is crucial, and it sounds like we missed the mark on coordinating your courses, which we’ll definitely work on improving. We also appreciate your thoughts on the scallops and the sauce—it’s always helpful to hear what worked and what didn’t so we can make adjustments. We hope you’ll give us another chance to provide a smoother experience next time. Thanks again for your review, and we look forward to welcoming you back soon! Cheers, Carlos Urioste Food & Beverage Manager Verbena ATX
    

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