Vines Grille and Wine Bar

Review summary

1. g

   gavin

   VIP

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   3/5 Stars I recently visited what was marketed as a high-end steakhouse with live music, but unfortunately, it didn’t live up to expectations. The food was priced at the same level you’d expect at places like Morton’s or Capital Grille, but the quality and ambiance fell far short of that standard. The saving grace of the evening was the live music—a fantastic blues band that really brought energy and enjoyment to the experience. It’s probably the reason this place stays in business. If you’re coming strictly for the music, it’s worth a visit. But if you’re expecting a premium dining experience to match the price tag, you might want to look elsewhere.
   

   Is this helpful?

   Report
2. M

   Maggie

   VIP

   Wilmington

   42 reviews

   4.0

   42 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Food was well prepared and savory. Excellent service. Somewhat limited wine by the glass list. Band was playing in the bar, so it was loud in the dining room, so not good for an intimate conversation.
   

   Is this helpful?

   Report
3. N

   Nicholas

   Tampa

   1 review

   2.0

   1 review

   Dined on December 13, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Our food and drinks were wonderful when we finally got them. We were sat without a drink menu so our first waitress went to grab one for us and gave us some time to review. A second waitress then came to take our order by asking “what do you want?” And when we gave our drink order asked “that’s it?”. We were luckily ready to order food as well so ordered three plates off the menu. Five minutes later the same waitress came back and asked if we wanted to order food. When we explained she had just taken our order she said “I know, the two drinks. You don’t want any food?”… What?… so we ordered again. After about 20 minutes we got our first and only food item and still hadn’t received any drinks. Finally the first waitress returned and asked if we were okay. We said we were still waiting on drinks (assuming our other food was on its way). She apologized and comped them. More time went by and we had still not received our other two food items. So when the first waitress returned we asked and she had to retake our order after the second waitress took our food order twice. At this point one of the items we had ordered was now unavailable so we had to pivot a portion of our original order 45 minutes later. The first waitress was very friendly and understood at this point that it was comically bad. We really appreciated her understanding of the situation and the drinks and food all tasted great. We made the most of a bad situation and didn’t let it ruin our night. But if we didn’t have a gift card that we had to use I doubt we would have stayed.
   

   Is this helpful?

   Report
4. R

   Ron

   Orlando

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time here with friends . The food was great along with service . At first the bar area was loud with music and we were expecting a quieter atmosphere . It did tone down with a calmer tone to end the night. We were able to enjoy the food and have conversation.
   

   Is this helpful?

   Report
5. J

   Jim

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great staff at Vines. Very accommodating to our group. Thanks
   

   Is this helpful?

   Report
6. L

   Lisa

   VIP

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time for happy hour. We ordered a feast and everything was delicious including the drinks. I’ll be back.
   

   Is this helpful?

   Report
7. C

   Carmella

   VIP

   Greater Boston

   4 reviews

   2.0

   4 reviews

   Dined on November 22, 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   My fish was good, my guests didn’t like their meal. The music was really loud. The place was freezing we asked a few times to turn it down. It was so cold it was uncomfortable to enjoy the experience. Our waitress was awesome!! It wasn’t crowded at all so maybe we just picked an off night.
   

   Is this helpful?

   Report
8. S

   Shauna

   Orlando

   1 review

   5.0

   1 review

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Paint & Sip event was very enjoyable with my group of ladies
   

   Is this helpful?

   Report
9. R

   Rex

   Alabama

   11 reviews

   1.0

   11 reviews

   Dined on November 19, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Overcooked steak, overcooked shrimp, cold broccolini. Booth was broken. Seat literally caved in and had to move. Hostess said, “Yeah, that one is broken.” Wonder why they seated us there? Total dud. Won’t go back.
   

   Is this helpful?

   Report
10. C

    Cindy

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on November 8, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4

    Wonderful music, fabulous service, the food was good, not great.... But it might just be what we ordered.
    

    Is this helpful?

    Report