Waterbar

Waterbar reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Aaron

   Las Vegas1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   Reservation was at 8:00 didn’t get seated until 8:30. Took a While to get our order in. Had the seafood platter - not impressed the “ceviche” is in fact not ceviche. The seafood platter is overpriced compared to other places. Franciscian crab restaurant is way better at half the price. The only thing this place has going for itself is the view. Even the cocktail menu was disappointing. Not sure why this place has good ratings. As a Vegas local , very disappointed in our experience from service, wait time, food wasn’t great , and cocktail menu was not impressive .
   

   WaterbarResponded 2 days ago

   Hello Aaron, We are sorry to run late on a reservation and to hear of your dissatisfaction; thank you for your feedback. Sincerely, Rich T.
   

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2. C

   Cherryl

   Hawaii3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was delicious for our first time here! Our server Amiee recommended good entrees and dessert.
   

   WaterbarResponded 2 days ago

   Hello and thank you Cheryl for sharing your wonderful experience at Waterbar! We're thrilled you enjoyed our waterfront dining with stunning Bay Bridge views. It's our goal to provide exceptional service and the freshest, sustainable seafood in San Francisco. Whether you're visiting for a romantic dinner, celebrating a special occasion, or hosting a corporate event in our private dining room, we love creating memorable moments for our guests. We look forward to welcoming you back soon!" Best, Rich T.
   

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3. P

   Peter

   San Francisco1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic. Waterbar is a gem in SF. Smart, charming, down to earth local staff make it special.
   

   WaterbarResponded 2 days ago

   Hello and thank you Peter for sharing your wonderful experience at Waterbar! We're thrilled you enjoyed our waterfront dining with stunning Bay Bridge views. It's our goal to provide exceptional service and the freshest, sustainable seafood in San Francisco. Whether you're visiting for a romantic dinner, celebrating a special occasion, or hosting a corporate event in our private dining room, we love creating memorable moments for our guests. We look forward to welcoming you back soon!" Best, Rich T.
   

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4. K

   Karen VIP

   San Francisco62 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely and fun! Try the fish and chips and the lobster roll.
   

   WaterbarResponded 3 days ago

   Thanks for the support Karen! We're thrilled you enjoyed our waterfront dining with stunning Bay Bridge views from our beautiful new patio! It's our goal to provide exceptional service and the freshest, sustainable seafood in San Francisco. Whether you're visiting for a romantic dinner, celebrating a special occasion, or hosting a corporate event in our private dining room, we love creating memorable moments for our guests. We look forward to welcoming you back soon! Best, Rich T.
   

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5. M

   Mariana VIP

   San Francisco10 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We enjoyed our meal and service. I took my three kids there and we celebrated my sons birthday.
   

   WaterbarResponded 4 days ago

   Thanks for the support Marina, and for sharing your terrific experience at Waterbar! We're thrilled you enjoyed our waterfront dining with stunning Bay Bridge views. It's our goal to provide exceptional service and the freshest, sustainable seafood in San Francisco. Whether you're visiting for a romantic dinner, celebrating a special occasion, or hosting a corporate event in our private dining room, we love creating memorable moments for our guests. We look forward to welcoming you back soon! Best, Rich T.
   

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6. W

   Wayne

   Hawaii10 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Waterbar was a fabulous experience. The food was excellent and the wait staff attended to all our needs. We had dinner in the early evening and was seated outside overlooking the bay and the Oakland bridge. We ordered several seafood appetizers and entrees all prepared to our liking. This restaurant is very popular so I suggest that you make reservations ahead of time. Also there is no parking or valet service so it’s best to use a ride share service to get there. The restaurant is also a nice few minutes walk from the Ferry Building.
   

   WaterbarResponded 4 days ago

   Thanks for the support Wayne! We're thrilled you enjoyed our waterfront dining with stunning Bay Bridge views from our beautiful new patio! It's our goal to provide exceptional service and the freshest, sustainable seafood in San Francisco. Whether you're visiting for a romantic dinner, celebrating a special occasion, or hosting a corporate event in our private dining room, we love creating memorable moments for our guests. We look forward to welcoming you back soon! Best, Rich T.
   

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7. D

   Dr. Paul

   San Diego14 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Multiple trips to WB over the years. Always have exactly what I expect--a great dinner. The staff was very welcoming and quick to seat you and accommodate last minute requests. our waiter was spot on knowing when to approach us and also provided the same for food recommendations. Food was artistic and delicious, and enough to satisfy your hunger. Dining outdoors under the heaters provides a great atmosphere.
   

   WaterbarResponded 4 days ago

   Thanks for the support Dr.Paul, and for sharing your terrific experience at Waterbar! Thanks so much for the years of support and enjoying our beautiful new patio! We look forward to welcoming you back soon! Best, Rich T.
   

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8. E

   Eric James

   San Francisco1 review

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Christian is the worst bartender I've ever had. Rude. Inattentive. Treated like I was subhuman highly reccomend sitting literlally amywhere besides the bar..
   

   WaterbarResponded 6 days ago

   We thank you for the reactive melo-drama Eric. Good bye, Rich T.
   

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9. P

   Pinar VIP

   San Francisco5 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My server Jeremy was awesome,great recommendations with an on point respectful customer service,ensuring food was satisfactory. Already recommended to me SF friends!!! Definitely coming back with my family!!!
   

   WaterbarResponded 2 days ago

   Hello and thank you Pinar for sharing your wonderful experience with Jeremy at Waterbar! We're thrilled you enjoyed our waterfront dining with stunning Bay Bridge views. It's our goal to provide exceptional service and the freshest, sustainable seafood in San Francisco. Whether you're visiting for a romantic dinner, celebrating a special occasion, or hosting a corporate event in our private dining room, we love creating memorable moments for our guests. We look forward to welcoming you back soon!" Best, Rich T.
   

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10. S

    Sandra VIP

    San Francisco1 review

    2.0

    Dined 7 days ago

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 2

    We've enjoyed a number of very good meals at Waterbar. On a visit earlier this week the staff seemed overwhelmed. Our drinks arrived promptly but after half an hour we had to flag down our server to remind him of our bread order. It arrived a few minutes later. After 45 minutes the floor manager stopped at our table to say that too many shell fish orders had come in and apologized that it was taking so much time to serve half a dozen oysters to one member of our party. After an hour wait the oysters plus the other two appetizers came to the table. The main courses followed promptly. It seems like a significant understaffing problem. When the manager stopped at our table it would have been appropriate to offer a complimentary glass of wine or other special consideration. We did receiver an amuse bouche at the same time as the appetizers. We were entertaining an out of town guest and felt embarrassed that the service was so spotty at a restaurant we've enjoyed in the past.
    

    WaterbarResponded 4 days ago

    Hello Sandra, Thank you for the feedback, and please note that I visited, and apologized for the delay and informed you that we would take care of your entire first course of offerings that your ordered-I felt that was a very nice gesture and the right thing to do. We hope welcome you soon, best, Rich T.
    

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