Waterwheel at Cambridge Quy Mill Hotel & Spa

Review summary

1. G

   GEOFFREY

   Cambridge1 review

   1.0

   Dined on February 22, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Poor service from start. Pretentious menu with unfamiliar descriptions. Visually unappetising dishes when served and very small portions. Eight of us in dining party and all agreed it was possibly the worst dining experience any of us had ever had. Very expensive and very poor value.
   

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2. P

   Peter

   Cambridge2 reviews

   5.0

   Dined on January 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Sunday lunch in January 2025 - as part of a birthday gift voucher booking: Excellent food - particularly the tender and perfectly cooked roast beef, herb crusted trout, and call out for the cheese cake (fashioned to look like a 'cheese'!). Taken care of Claire - who was very attentive, friendly and helpful - much appreciated. thank, Peter
   

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3. C

   Chris

   London1 review

   5.0

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family and I had Christmas Day lunch at the Waterwheel. Everything about it was excellent. The communication, the organisation, and the assistance with the special needs of one of our party (dairy intolerance) was handled with care and utter professionalism. The food was absolutely perfect. One of the nicest meals I've ever had. This was backed up by absolutely excellent service as well. All of the staff were friendly, attentive, and very professional. I will certainly be hoping to come back again. Top notch, and very highly recommended.
   

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4. I

   Ian

   Cambridge1 review

   2.0

   Dined on December 25, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   This was our first Christmas lunch away from the family and frankly it was extremely disappointing. To start there was no Christmas atmosphere, no music, no welcome drink, poor quality crackers, and generally a feeling of being rushed. As far as the meal itself is concerned, the experience was mixed. The appetiser, starter and sorbet were good but our turkey ballotine was poor. The turkey was dry, the vegetables were just boiled with no garnishing. They had no flavour, looked tired and were served tepid. Additionally, the gravy was thin and bland. On the positive side the cheesecake was nice but the Christmas pudding was hard and uninteresting. It also gave me indigestion later. In summary, this was at best an ordinary meal, with no Christmas feel but at a premium price.
   

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5. OT

   OpenTable Diner

   Cambridge1 review

   5.0

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Recently, I enjoyed a magnificent roast for a gathering of eight. From the first glance to the last bite, it was a feast that delighted every sense and turned a meal into a celebration.
   

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6. P

   Peter

   London2 reviews

   5.0

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brilliant and informative presentation of champagne from monopole, match with excellent food and served with charm and grace. Not the drink talking as I was the designated driver.
   

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7. A

   Ali

   London2 reviews

   5.0

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful champagne tasting experience. There were 6 different full gasses of champagne with matching plates. The food was first rate (tasty, interesting and well matched to the wine). Overall an excellent evening!
   

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8. A

   Anne

   Cambridge4 reviews

   5.0

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic Champagne Tasting Evening on Thurs 28th. The information about the champagne was really interesting and the tasting servings very generous. The Chefs had created some amazing food to complement the flavours as well.
   

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9. R

   Rudi

   Cambridge1 review

   5.0

   Dined on October 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   What a delightful culinary discovery in Cambridge! While the restaurant's setting is pleasant enough, it's the extraordinary food that truly steals the show here. The kitchen's expertise is nothing short of exceptional. Each dish emerged as a masterpiece of flavour and presentation, demonstrating remarkable attention to detail and creative flair. The chef's commitment to excellence was evident in every carefully crafted course, making this establishment a genuine haven for food enthusiasts. The service was impeccable – attentive without being intrusive, knowledgeable without being pompous, and delivered with the sort of quiet confidence that comes from true professionals. The staff struck that perfect balance between formal and friendly that makes dining out such a pleasure. Yes, the prices reflect the premium experience on offer, but given the outstanding quality of the cuisine, one can hardly quibble about the cost. As the saying goes, you get what you pay for – and here, you're paying for culinary excellence. For those seeking truly exceptional food in Cambridge, The Waterwheel is, quite simply, a must-visit establishment. While the ambiance might not bowl you over, the masterful cooking certainly will. Book well in advance – this level of culinary expertise won't remain a secret for long.
   

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10. B

    Beverley

    Hertfordshire1 review

    5.0

    Dined on October 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Superb flavours, beautifully presented and a truly memorable meal.
    

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