William De Percy

William De Percy reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   David

   Newcastle1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely beautiful food, top quality, worth every penny. Great service, very accommodating…
   

   William De PercyResponded 1 day ago

   Hello David, Thank you for the great review! Hope to see you again soon! Warm Wishes William De Percy Team
   

   Is this helpful?

2. OT

   OpenTable Diner

   Newcastle1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed our Sunday lunch - will definitely be back!
   

   William De PercyResponded 1 day ago

   Dear Guest, Thank you for the lovely review! We look forward to seeing you again soon! Warm Wishes William De Percy Team
   

   Is this helpful?

3. L

   Lauren

   Newcastle1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   I have booked my wedding venue here. There was an event on so decided to have Sunday lunch with the family, I’ve ate here before and the food has always been lovely, and it was today but the service let it down. The restaurant was half full. Waited around 25 mins for the food to arrive and a further for the seasonal veg & extras. Children’s meal was served last. By the time everything came our mains weren’t the hottest. Everything tasted good but I think the service could have been better.
   

   William De PercyResponded 5 days ago

   Hi Lauren We are so glad you enjoyed your meal, but we are saddened to hear that the service wasn't up to our usual standard. Please rest assured that the feedback will be passed onto the relevant departments. Kind Regards The William de Percy Team
   

   Is this helpful?

4. P

   Paul

   Newcastle3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely bar restaurant. Good service and food came quickly despite being extremely busy. The food itself was well prepared. Tasty and filling.
   

   William De PercyResponded 5 days ago

   Dear Paul, Thank you for a lovely review, glad to hear you enjoyed dining with us! We do hope to see you again soon! Warm Wishes William De Percy
   

   Is this helpful?

5. K

   Kare n

   Ayrshire1 review

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the pie of the day and was the best gravy Ihave ever tasted. Breakfast was delicious with lots of hot food choices. I had a glass of Merlot and a rarity was served with the wine and glass a perfect temperature. Perfect espresso martinis.
   

   William De PercyResponded 5 days ago

   Hello Karen, Thank you for a great review, I will be sure to let the chefs know you loved the gravy! Hope to see you again soon! Kind Regards William De Percy Management
   

   Is this helpful?

6. OT

   OpenTable Diner

   Glasgow3 reviews

   2.0

   Dined on March 4, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   We’ve always fancied stopping here for food when passing and finally we did. However it was quite a disappointment. Firstly there were no craft ales, and out of stock on many bottled beer. We asked if everything was on the menu and it was confirmed as all ok. However after we all ordered the poor waiter had to tell us that there were no mussels for one of our party. My husband and I had the fish bite sandwich albeit he ordered a stottie but it came as an open sandwich. To be fair the waiter did offer to change it but he decided not to. He also had the soup, tomato and lentil and it was pretty tasteless. Our fish bites had too much batter and greasy. Nothing to p do with the delightful young man that served us, he was the only good thing. So disappointing and won’t call again.
   

   William De PercyResponded on March 5, 2025

   Hi Thank you for taking the time to leave a review. We are so sorry that your experience fell short and we will forward on your feedback to all the relevant departments. Despite this, we do hope to welcome you back again in the future. Kind Regards William de Percy Team
   

   Is this helpful?

7. E

   Elena

   Yorkshire1 review

   1.0

   Dined on February 21, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   This was not a good experience at all. Slow service Flat beer Cold and uncooked food Very disappointing
   

   William De PercyResponded on February 23, 2025

   Dear Elena, Thank you for taking the time to leave your feedback, we are saddened to hear of your bad experience with us, we know ourselves that we orivide a high level of service and it is clear on this occasion we fell short and send our deepest apologies! We do hope that when in the area once more you come back to dine with us and we can redeem our reputation with yourselves. Warmest Wishes William de Percy Team
   

   Is this helpful?

8. E

   Everton

   Newcastle1 review

   4.0

   Dined on February 14, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   They must be doing something right being my third visit, but first special occasion. However, I am still not disappointed at the service offered and, as expected, satisfied. Well done!
   

   William De PercyResponded on February 16, 2025

   Hi Everton, Thank you for leaving some lovely feedback, it is gratefully received by all here at William De Percy! Hope to see you once again soon! Kind Regards William De Percy Management
   

   Is this helpful?

9. S

   Sue

   Newcastle3 reviews

   1.0

   Dined on February 8, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Food was of good standard. Pity about the bar manager who was rude from the outset. He then refused to serve us drinks after we had settled our table bill (over £300) as we were going to an event next door. After complaining to the manager we and others got served. We have all been put off going back which is a shame!
   

   William De PercyResponded on February 10, 2025

   Dear Sue, Thank you for taking the time to leave your feedback and we are glad you spoke with other management on site at the time to raise your concerns! We do hope you visit us once again on another occasion. Kind Regards Le Petit Chateau Management
   

   Is this helpful?

10. S

    Sam

    Birmingham1 review

    4.0

    Dined on February 2, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Roast dinner was outstanding. The flavours in the meat, the veg, the gravy, an absolute delight and one of the best roast dinners i have ever eaten. The Crepe desert was a big let down. Cold crepes that were tough and tasteless. They were left, we werent asked by our server so made no comment.
    

    William De PercyResponded on February 5, 2025

    Hi Sam , thank you for the 4 star review , we are glad you enjoyed your main course , we are sorry you wasn't happy with your crepe , for our crepe desserts we do serve these cold but on your next visit we would be more than happy to warm it up for you on request . we appreciate the feedback.
    

    Is this helpful?