Zao Jun

Review summary

1. s

   silvio

   Detroit

   5 reviews

   4.0

   5 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The overall food taste was very good. The crisp rice appetizer is very tiny for $12.
   

   Zao JunResponded 3 days ago

   Thanks for the feedback, silviom! We're glad to hear that you enjoyed the overall taste of our food, especially the crisp rice appetizer. We appreciate your feedback on the value and service, and we'll certainly take it into consideration as we continuously strive to improve our guests' experiences. We hope to serve you again at Zao Jun.
   

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2. L

   Laurie

   Detroit

   6 reviews

   3.0

   6 reviews

   Dined on December 8, 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kitchen needs to be better in getting out all dishes at the same time. Some at our table were done eating while others had not even received their food.
   

   Zao JunResponded 3 days ago

   Hello LaurieA, Thank you for taking the time to review Zao Jun. We're glad to hear that you enjoyed the food and found our service to be excellent. We appreciate your feedback about the kitchen's service. We're always striving to improve our offerings and your experience helps us to do just that. We hope to welcome you back soon for a more seamless dining experience. The Management Team.
   

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3. H

   Heather

   Detroit

   17 reviews

   5.0

   17 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Server nailed it, just the right amount of attention. Food was great. We will be back. Only opportunity to improve would be acoustics. A bit loud. Soften that up and nothing could be better.
   

   Zao JunResponded on December 3, 2024

   Thanks for the feedback! We're thrilled to hear that you enjoyed your experience at Zao Jun. It's great to know that our team provided the right amount of attention and that you found our food great. We note your feedback regarding the acoustics and will strive to improve the atmosphere for all our guests. We're looking forward to your return visit!
   

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4. B

   Bernadette

   VIP

   Detroit

   22 reviews

   4.0

   22 reviews

   Dined on November 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had the chicken boa, crispy sesame chicken, and chicken wraps. All excellent! Our server was attentive and delightful!
   

   Zao JunResponded on November 18, 2024

   Hello BernadetteK, Thank you for your kind words and for taking the time to share your experience at Zao Jun. We're thrilled to hear that you enjoyed our chicken boa, crispy sesame chicken, and chicken wraps! It's always a pleasure to know that our efforts to provide excellent food and service are appreciated by our guests. We're also glad that our server added to the positive aspects of your visit. We look forward to serving you again soon! Best regards, The Management Team
   

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5. A

   April

   Detroit

   3 reviews

   4.0

   3 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Food was very tasty, love the feng shui of the restaurant and our waiter, John, was delightful!
   

   Zao JunResponded on November 14, 2024

   Hey AprilB, Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed our food and found our feng shui to your liking. It's always a pleasure to serve our guests and we're glad we could make your experience enjoyable. We appreciate your high ratings and look forward to serving you again soon! Best wishes, Zao Jun Management Team
   

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6. D

   Diane

   Chicago

   3 reviews

   3.0

   3 reviews

   Dined on November 8, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   The food and the overall service was good. My friend ordered the sashimi pieces, not realizing that it was an order of two instead of one. The waiter said nothing knowing that it was way too much sushi for the table. it ended up being $600 and there was seven people in our party. The bathrooms were dirty and our food took a long time to come out. I hate posting bad reviews but thought it was necessary.
   

   Zao JunResponded on November 14, 2024

   Hello, We appreciate your honest feedback. We're glad you enjoyed our food and service, but we're sorry about your experience with the sashimi order. We understand how important it is to ensure that our customers receive an accurate estimate of how much sushi they consume. We also apologize for the delay in serving your food and the state of the restrooms. Your comments have been considered as we continually strive to improve our services. We hope to have the opportunity to serve you better in the future. Zao Jun Management Team
   

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7. S

   Stephanie

   Detroit

   12 reviews

   2.0

   12 reviews

   Dined on November 8, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   The food was great, but the restaurant sat us in the bar portion and it was loud. They were also short-staffed and the bartender was literally running from table to table waiting on them, while trying to make all of the drinks on a busy night. The service was rough.
   

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8. M

   Matthew

   Detroit

   7 reviews

   3.0

   7 reviews

   Dined on October 20, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Service is always at risk on busy Saturdays , not enough wait staff
   

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9. S

   Sue

   VIP

   Detroit

   15 reviews

   2.0

   15 reviews

   Dined on October 19, 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   We've been to Zao Jun often, and will return, but our recent experience at 7:00 on a Saturday night left a lot to be desired. We were seated promptly, but after at least 15 minutes we had to ask the host for a server. One finally came, harried, and explained this wasn't usually their section, but they appeared to be short handed and they would get us water and come back for our order. Another good amount of time passed before they returned with water and to take our order. Appetizer came out promptly and was delicious (cheeseburger eggroll!) Entrees came out and mine was wrong - I ordered pad thai with chicken and they brought it to me with shrimp. It was a different server that brought this out and they were about to tell me I was wrong, but they looked at the ticket in their hand and saw that it was the kitchen that was wrong. It was sent back and my partner was nearly done with their meal before my correct order arrived. The food was delicious, but the service was off that night. To their credit, the appetizer was comped. Again, we will be back and we'll hope they're better staffed.
   

   Zao JunResponded on October 22, 2024

   Hello SueG, Thank you for your feedback. We're glad you enjoyed our food, but apologize for the mix-up with your order and the delay in service. We're sorry for the discomfort caused. Your feedback is invaluable and will be used to improve our service. We hope for another chance to provide a better experience. Best, Zao Jun Management Team
   

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10. A

    Adel

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on October 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    delicious food and great drinks!! Our waitress was very good. dishes are large portions
    

    Zao JunResponded on October 25, 2024

    Hey, thanks for the fantastic review! We're thrilled to hear that you enjoyed our food and drinks and found our portions generous. It's great to know that our team's service met your expectations. We appreciate your feedback and look forward to serving you again soon. Best regards, Zao Jun Management Team
    

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