RA Sushi Bar Restaurant - Austin, TX

Review summary

1. j

   joshua

   Minneapolis

   2 reviews

   2.0

   2 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 1

   Service was sub-par, food came out in a really awkward order, they continuously brought us the wrong food. Had to go to the bar to get bevnaps to stop the table from wobbling. Disappointing and not worth the price tag. Food was good, I’ll stick to carry out.
   

   RA Sushi Bar Restaurant - Austin, TXResponded 4 days ago

   Thanks for the feedback, Joshua. We're truly sorry to hear that your experience at RA Sushi Bar Restaurant - Austin, TX didn't meet your expectations. We understand that the service and food order issues were frustrating, and we apologize for the inconvenience. We're glad to hear you enjoyed the food, but we understand that you feel like you received a subpar experience. We appreciate your honesty and will use this feedback to improve. We hope to have the opportunity to welcome you back for a better experience.
   

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2. K

   Katie

   VIP

   Houston

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience. Definitely will be back.
   

   RA Sushi Bar Restaurant - Austin, TXResponded 4 days ago

   Thanks for visiting us, Katie! We're thrilled to hear that you had a wonderful experience at RA Sushi Bar Restaurant - Austin, TX. It's great to know that you enjoyed our food and service. We strive to provide top-notch service and it's always rewarding to hear when we've succeeded. We can't wait to welcome you back for another delightful experience!
   

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3. C

   Christopher

   VIP

   New York City

   30 reviews

   5.0

   30 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderfully patient and accommodating staff. Flexible kitchen re one guest’s good allergies. Excellent quiet booth for conversation, in an otherwise celebratory/hopping environment.
   

   RA Sushi Bar Restaurant - Austin, TXResponded 4 days ago

   Hey Christopher, Thank you so much for your wonderful review! We're thrilled to hear that our staff was able to accommodate your good allergies and create a comfortable environment for you. We're also glad that our kitchen was able to meet your needs. We strive to provide a quiet and enjoyable atmosphere for all our guests, so it's great to know we achieved that. We appreciate your feedback and look forward to welcoming you back to RA Sushi Bar Restaurant - Austin, TX soon! Best, RA Sushi Bar Restaurant - Austin, TX Management Team
   

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4. A

   Aisha

   Chicago

   3 reviews

   2.0

   3 reviews

   Dined on February 17, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Management was rude and dismissive. Angelo was our waiter, and he was great. He was so overwhelmed, and Management sat back and did not help. I will not be visiting this location again. I really hope that they promote Angelo because he deserves it.
   

   RA Sushi Bar Restaurant - Austin, TXResponded on February 19, 2025

   Hey Aisha, we're really sorry to hear about your recent experience at RA Sushi Bar Restaurant. We strive to provide excellent service and it seems we fell short during your visit. We appreciate your feedback and we'll definitely look into improving our management team's communication skills. We hope to have the opportunity to serve you again in the future and make it up to you. Thanks for your honesty.
   

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5. J

   Jaylon

   Dallas

   2 reviews

   1.0

   2 reviews

   Dined on February 16, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   The waiter didn’t value our time he was kind of all over the place .
   

   RA Sushi Bar Restaurant - Austin, TXResponded on February 17, 2025

   Thanks for the feedback, Jaylon. We're sorry to hear about your recent experience at RA Sushi Bar Restaurant - Austin, TX. We strive to provide excellent service to all our guests, and it's clear we fell short during your visit. We appreciate your comments about the service and will work on improving. We hope you'll give us another chance to serve you better. Best regards, RA Sushi Bar Restaurant - Austin, TX Management Team
   

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6. L

   Lana

   Austin

   1 review

   1.0

   1 review

   Dined on February 16, 2025

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 1

   We made a reservation for 7pm for outdoor seating we arrived and waited 30 minutes just to be seated and ignored for another 30 minutes (no one even came by to explain a wait). By 8’oclock (a whole hour after our reservation) we were still not even spoken to and we left. We tried again monday and again were not allowed to sit on the patio (despite the reservation allowing it). $20 bucks a plate and to be honest it was mid. For the price point id definitely recommend going anywhere else there are so many great spots in Austin that have much better communication for their price.
   

   RA Sushi Bar Restaurant - Austin, TXResponded on February 19, 2025

   Thanks for visiting us, Lana. We're truly sorry to hear about your experience at RA Sushi Bar Restaurant - Austin, TX. We understand how frustrating it can be to wait, especially when you've made a reservation. We apologize for the oversight and the inconvenience caused. We're glad to hear that you enjoyed our food and found value in your dining experience. We appreciate your feedback and will certainly use it to improve our service. We hope you'll give us another chance to provide you with the exceptional service we're known for. Best regards, The Management Team
   

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7. C

   Chris

   Unspecified

   1 review

   4.0

   1 review

   Dined on February 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server Joshua was amazing and very friendly and will for sure be asking him to serve us again I as well loved the food very tasty and loved the environment.
   

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   RA Sushi Bar Restaurant - Austin, TXResponded on February 16, 2025

   Hi Chris, We're thrilled to hear that you enjoyed your dining experience at RA Sushi Bar Restaurant - Austin, TX! It's wonderful to know that our friendly service and tasty food made a positive impression on you. We strive to provide a unique and enjoyable atmosphere for our guests, and your feedback lets us know we're on the right track. We're looking forward to your next visit and promise to keep up the good work! Best, The Management Team
   

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8. D

   Denise

   Austin

   2 reviews

   1.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 1
   2. Food 5
   3. Service 3
   4. Ambience 4

   They overbooked for Valentine’s Day. Even with a reservation, everyone was seated over 1 hour later. It was truly a mess
   

   RA Sushi Bar Restaurant - Austin, TXResponded on February 20, 2025

   Thanks for the feedback, Denise. We're sorry to hear about your experience during Valentine's Day at RA Sushi Bar Restaurant - Austin, TX. We understand how frustrating it can be to wait, especially when you've made a reservation. We aim to provide efficient service and it's clear we fell short this time. Your feedback is important to us and we will use it to improve our service. We hope to serve you again and provide a better experience. The Management Team
   

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9. D

   Drissa

   Austin

   2 reviews

   2.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Our server Mike was awesome! Waited almost an hour and a half past our reservation time and we were sat outside on the back patio in the rain but we made it work lol
   

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   RA Sushi Bar Restaurant - Austin, TXResponded on February 16, 2025

   Thanks for the feedback, Drissa. We're glad to hear that you enjoyed your experience at RA Sushi Bar Restaurant - Austin, TX. We understand how frustrating it can be to wait, especially when you have a reservation. We're happy to know that despite this, you made the best of a busy evening. We appreciate your patience and understanding. We're committed to ensuring all our guests have a pleasant experience. We hope to serve you again soon.
   

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10. K

    Kevin

    Houston

    1 review

    2.0

    1 review

    Dined on February 15, 2025

    1. Overall 2
    2. Food 4
    3. Service 3
    4. Ambience 3

    Had reservation. Arrived 5 minutes early and it took 50 minutes to be seated. Food was good.
    

    RA Sushi Bar Restaurant - Austin, TXResponded on February 17, 2025

    Hey Kevin, we're really sorry to hear about your recent experience at RA Sushi Bar Restaurant - Austin, TX. It's quite disappointing to know that you had to wait for such a long time to be seated despite having a reservation. We're glad to hear that you enjoyed the food, but we apologize for the inconvenience. We're always striving to improve our service and your feedback is invaluable in that process. We hope you'll give us another chance to make it up to you. Thanks, RA Sushi Bar Restaurant - Austin, TX Management Team.
    

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