Roy's San Diego Waterfront

Review summary

1. R

   Raul

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Una experiencia increíble, comida, coctelería y la atención. Sin duda volvería
   

   Is this helpful?

   Report
2. A

   Angie

   Washington DC

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Ended up here because Christmas Eve dining options are very limited and we were staying at the Marriott. We showed up at 630 and front of the house told us an hour wait and gave us a convoluted explanation on indoor vs outdoor seating (basically indoor wasn’t guaranteed?). We ended up booking the standard option on open table for an hour later. When we arrived at our reservation time, we had to wait another 10-15 mins to get seated, so the meal did not get off to a strong start. After we ordered, the food took a long time to arrive. We ordered two sushi rolls (Haleakala sunrise and the other one with wagyu) and an entree (scallops) - everything tasted mediocre, especially for the price. Sushi rolls had way too much rice relative to everything else and the one with wagyu tasted a bit strange (think it’s because the beef was seasoned with salt and pepper and we aren’t accustomed to pepper in sushi… so perhaps a mistake in ordering on our part). And this spot missed on small things related to service - our party was 3 people and they didn’t take away the 4th table setting, water wasn’t refilled, pen didn’t come with check, etc. Overall there are better options elsewhere (or arguably Gaslamp is touristy but at least cheaper alternatives for the same caliber of food/service).
   

   Is this helpful?

   Report
3. S

   Steve

   VIP

   San Diego

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 5

   Scallops, sushi, appetizers great. Macadamia Nut Ono slightly overcooked, too well done.
   

   Is this helpful?

   Report
4. D

   David

   VIP

   Pittsburgh

   18 reviews

   3.0

   18 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   The food was great. It took 45 minutes to get 2 appetizers and one hour for the salad and main dishes, but only because I complained !!! But the food was great !!!
   

   Is this helpful?

   Report
5. D

   Debbie

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was amazing!!! He thought of everything before we did. Extremely good with everyone in our large group. We all had such a wonderful day! Thank you.
   

   Is this helpful?

   Report
6. L

   Loren

   San Diego

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   I was disappointed in that I indicated on my reservation note we were celebrating a birthday. I noticed at least one other patron received a nice birthday card from Roy's. I don't know the specifics on how their reservation was made, but we didn't get one. I thought the information we placed in notes for our open table reservation was read by the restaurant staff, this seems to indicate maybe they don't pay attention. A little disappointing if true
   

   Is this helpful?

   Report
7. S

   Steven

   VIP

   Chicago

   117 reviews

   3.0

   117 reviews

   Dined on December 16, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The food at Roy’s was great. However the service was spotty. My martini was ordered “very dirty”, but was delivered without olive brine. I asked to add it, and was told that they would be happy to do so, but I did not get it until the entree arrived. We sat down to dirty knives. I had to ask the water service person for iced tea because we had not seen the server for several minutes. Had I seen the server earlier, we would have enjoyed ordering wine, but by then been were ordering dessert. All minor things, but you expect more from a restaurant where you are paying well over $150/person.
   

   Is this helpful?

   Report
8. G

   Gerd

   Greater Boston

   1 review

   4.0

   1 review

   Dined on December 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Waiters mixed up the three orders of Rib eye medium rare, medium, and well done. It was somewhat embarrassing to switch plates halfway through a business meal….
   

   Is this helpful?

   Report
9. B

   Betty

   Los Angeles

   9 reviews

   5.0

   9 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It’s the Christmas holiday. Lots of parties which probably accounted for the noise and slower service. Even so, love this restaurant!
   

   Is this helpful?

   Report
10. R

    Ray

    Hawaii

    2 reviews

    3.0

    2 reviews

    Dined on December 15, 2024

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 2

    Hard to find. Great food and service. Really busy spot, loud.
    

    Is this helpful?

    Report