Ruth's Chris Steak House - Edmonton

Review summary

1. M

   Mark

   Edmonton

   7 reviews

   4.0

   7 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The decor of the restaurant was excellent, and the service was very good. My only criticism would be how the main courses are presented in so much as you have one plate big enough to hold your steak and nothing else, so side dishes have to go onto a side plate so you’re constantly shuffling backward and forwards from plate to plate. Also $15 for a baked potato does seem a little steep.  also, given the price of the overall meal, when you use the coat check surely they can afford to use two coat hangers for two coats and not squeeze two onto one.
   

   Ruth's Chris Steak House - EdmontonResponded 1 day ago

   Hi Mark, thank you for your thoughtful feedback! We're glad to hear that you enjoyed the decor and found our service to be very good. We appreciate your insights regarding the presentation of the main courses. We take pride in our commitment to delivering an exceptional dining experience. Serving our steaks on a sizzling 500° plate not only locks in the incredible flavors but also ensures that each bite remains hot and delicious from the first to the last. Comparing the pricing of sides like the baked potato is also an important point, and we’ll review that accordingly. As for the coat check, we apologize for the inconvenience and will ensure that our team is mindful of providing ample space for each guest's belongings. Chris Lidstone GM
   

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2. G

   George

   Saskatoon

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Experience. We celebrated my mom’s 70th birthday and the staff made it a very special evening. Everyone commented on how good our meal was.
   

   Ruth's Chris Steak House - EdmontonResponded 1 day ago

   Hi George, thank you for sharing your wonderful experience with us! We're thrilled to have been a part of your mom's 70th birthday celebration. It’s fantastic to hear that our staff made the evening special and that everyone enjoyed their meals. We love creating memorable moments for our guests and appreciate your kind words. We hope to celebrate more milestones with you in the future! Chris Lidstone GM
   

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3. A

   Alyshah

   Edmonton

   27 reviews

   vip
   5.0

   27 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience overall - great service and great food.
   

   Ruth's Chris Steak House - EdmontonResponded 1 day ago

   Hi Alyshah, thank you so much for your kind words! We're delighted to hear that you had a fantastic experience with us. Emilio is indeed a gem, and we're glad he made your night special. We strive to provide great service and delicious food, and it's always rewarding to receive such positive feedback. We look forward to welcoming you back soon for another memorable evening! Chris Lidstone GM
   

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4. S

   Sharon

   Edmonton

   1 review

   5.0

   1 review

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was wonderful as always, steak perfectly cooked, sides were flavourful, and the crème Bruce for dessert was the perfect way to end our meal
   

   Ruth's Chris Steak House - EdmontonResponded 1 day ago

   Hi Sharon, thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your dinner with us and that the steak was cooked to perfection. It's great to know that our sides met your expectations and that the crème brûlée was the perfect finish to your meal. We can’t wait to welcome you back for your next visit! Chris Lidstone GM
   

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5. C

   Craig

   Edmonton

   3 reviews

   3.0

   3 reviews

   Dined on November 21, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Went there for my birthday, wife and I ordered the double stuff chicken as well as sweet potato casserole and Mushrooms. Order came out and my wife’s was phenomenal looking but mine looked very small so when I cut it open there was a very minimal amount of stuffing in both, notified waiter and showed him which he then took 1 of the pieces and brought me out about 10 min later one piece to substitute for the chicadee sized piece. My wife gave me her pieces and she took the 2 small pieces, sweet potato casserole was fantastic, mushrooms great. Our server was kind of slow but his co worker helped pick up his slack at times when needed. Manager came by and checked on us and we told him the issue was rectified.
   

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   Ruth's Chris Steak House - EdmontonResponded 1 day ago

   Hi Craig, Thank you for celebrating your birthday with us! We’re glad to hear that you enjoyed the sweet potato casserole and mushrooms, and that your wife’s dish met your expectations. However, we sincerely apologize for the inconsistency with your chicken and the wait time you experienced. We appreciate you bringing this to our attention, and we’re glad our team was able to assist in resolving the issue. Your feedback is invaluable, and we’ll use it to improve our service. We hope to have the opportunity to provide you with a flawless dining experience on your next visit. Happy birthday once again! Chris Lidstone GM
   

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6. s

   sandra

   Vancouver

   13 reviews

   vip
   5.0

   13 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server Morgan was amazing. Very attentive and offered great suggestions for our meal. The food was excellent.
   

   Ruth's Chris Steak House - EdmontonResponded on November 21, 2024

   Hi Sandra, thank you for your kind words! We're so glad to hear that Morgan provided you with attentive service and made great meal suggestions. It’s wonderful to know that you enjoyed your food as well! We appreciate your feedback and look forward to seeing you again soon for another fantastic dining experience! Chris Lidstone GM
   

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7. B

   Ben

   Calgary

   1 review

   5.0

   1 review

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was outstanding, they made our anniversary feel very special, the food was amazing, the seating was the most comfortable I have ever experienced, very fancy and elegant but didn’t make you feel out of place. 10/10 will be going back
   

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   Ruth's Chris Steak House - EdmontonResponded on November 16, 2024

   Hi Ben, thank you for such a heartwarming review! We’re delighted to hear that our team made your anniversary feel special and that you enjoyed the food and comfortable seating. It means a lot to us to create a welcoming atmosphere. We look forward to celebrating many more special moments with you in the future! Chris Lidstone GM
   

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8. d

   dennis

   Edmonton

   3 reviews

   5.0

   3 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Have never had a bad experience at Ruth's Chris. Always a very pleasant and delicious dinner. Staff is very attentive and professional.
   

   Ruth's Chris Steak House - EdmontonResponded on November 13, 2024

   Hi Dennis, thank you for your wonderful feedback! We're thrilled to hear that you've consistently enjoyed your experiences at Ruth's Chris. Our team takes great pride in providing attentive service and delicious meals, and it's fantastic to know that we've met your expectations. We look forward to welcoming you back for another pleasant dinner soon! Chris Lidstone GM
   

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9. J

   James

   Edmonton

   9 reviews

   4.0

   9 reviews

   Dined on November 8, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was awesome, for a fine dining spot a little disappointed in how some of the customers were dressed seemed they felt they were eating at a McDonald’s… sweats flip flops hoodies…
   

   Ruth's Chris Steak House - EdmontonResponded on November 13, 2024

   Hi James, thank you for sharing your feedback! We're thrilled to hear you enjoyed the food. We understand that the attire of other guests can impact your dining experience, and we appreciate your input. We strive to create a fine dining atmosphere and will continue to encourage our guests to dress accordingly. We hope to welcome you back for another enjoyable meal soon! Chris Lidstone GM
   

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10. C

    Cora

    Edmonton

    1 review

    5.0

    1 review

    Dined on November 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Morgan was an excellent server! The food was excellent.
    

    Ruth's Chris Steak House - EdmontonResponded on November 7, 2024

    Hi Cora, thank you for your wonderful feedback! We're delighted to hear that Morgan provided excellent service and that you enjoyed the food. We appreciate your support and hope to have you back soon for another fantastic experience! Chris Lidstone GM
    

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