Ruth's Chris Steak House - Grand Rapids

Review summary

1. N

   Nick

   Grand Rapids

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This wasn’t dinner, it was a Fantastic dining experience. The duo of Autumn and Brealla was awesome. Food was perfectly cooked.
   

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2. C

   Cheryl

   VIP

   Grand Rapids

   24 reviews

   5.0

   24 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A bit of a wait even with a reservation. Restaurant is beautiful.
   

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3. S

   Shannon

   Grand Rapids

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great ambience, it was a bit noisy but we were a party of 4 in more open section so that seemed appropriate for area. Food was excellent I had stuffed chicken my husband the t bone steak. Wine was superb. We shared Brussel sprouts and asparagus which it was noted they are a shareable side. These servings seemed small but they were good and I was glad we ordered two sides or we would have left still a bit hungry. My husband also had a salad before dinner and said it was the best.
   

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4. J

   John

   Northern MI

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   Pay unbelievable price for cold food, could not taste bacon. Salad was really good. So two of us $200.00 plus for two really good salad. Au gratin potatoes cold and hard. Brussels sprouts was to have bacon did not taste any. The portion of Salmon was so small and for that price. Might have got a better meal at TEXAS Roundhouse. Would have save a whole lot of money. Never go back.
   

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5. K

   Keith

   Northern MI

   1 review

   3.0

   1 review

   Dined on December 21, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   This just felt like a normal dinner. Didn’t get that “special” feeling I normally get at Ruth’s. I wear a Fedora hat, and before we could get to the coat check, I was told to remove it, and as soon as we entered the dining room, there was another gentleman sitting down with a fedora. I understand the “no hat” policy to keep the uncouth from eating their meal with John Deere hat on. But a winter fedora before I even get to the coat check? Just rubbed me the wrong way
   

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6. A

   Amber

   VIP

   Grand Rapids

   1 review

   5.0

   1 review

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Based on my previous two Ruth's Chris experiences, the dinner was in line with their standards. My goal is to order something I have had before. In regards to the noise level rating I gave, I wore my usual noise cancellation earplugs. There was three inches of snow in the city, yet it was well plowed away from the entrance of Ruth's Chris. I dined there yesterday.
   

   Ruth's Chris Steak House - Grand RapidsResponded 6 days ago

   Hi Amber, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!
   

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7. M

   Mike

   Las Vegas

   12 reviews

   5.0

   12 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our service was great as always. Our creamed spinach was surprisingly not warm when served so they removed that from the bill, nice gesture. We were not sure on a wine selection so our server gave us 2 recommendations with a tasting.....nice surprise option.
   

   Ruth's Chris Steak House - Grand RapidsResponded 6 days ago

   Hi Mike, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!
   

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8. J

   Jeffrey

   Grand Rapids

   16 reviews

   1.0

   16 reviews

   Dined on December 18, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   This was a horrible visit. We had a nice table, but the noise level in this location is always so loud. Our food finally arrived after sitting for over an hour. My husband’s medium filet was perfect. My filet was supposed to also be medium, but was overdone. No pink. When my 2nd steak arrived, my husband was done eating. I cut it open and the center was BLUE! Raw! The server suggested if he sent it back they would overcook it, so I should cut it and lay it on its side on my very hot plate —- like a hibachi grill. I am now cooking and turning my own steak? I was so sickened at the sight of the raw meat I couldn’t eat any of it. AND EXTREMELY DISAPPOINTED IN RUTH’S CHRIS. What has happened to this restaurant?
   

   Ruth's Chris Steak House - Grand RapidsResponded 6 days ago

   Hi Jeffrey, thank you for taking the time to review us and provide feedback on your experience. We sincerely apologize for the issues you experienced with your meal and we hope to make this right. Please reach out to our General Manager, Jill, at Jmartir@ahchospitality so we can connect with you directly about your experience. We look forward to hearing from you soon.
   

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9. M

   Mishara

   Detroit

   1 review

   4.0

   1 review

   Dined on December 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our table wasn’t ready on time and we got a really small one so it was kind of hard to fit our food on it , but aside from that everything was absolutely perfect as always and we had an amazing service & even better food with an amazing ambience as we were sat right by a cozy fire place
   

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10. D

    David

    Grand Rapids

    2 reviews

    5.0

    2 reviews

    Dined on December 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a great experience both in food and service! Our Server, Brian was amazing, helping my wife pick the perfect wine, and taking some pics for our Anniversary! He was very conversational, we truly enjoyed his service!
    

    Ruth's Chris Steak House - Grand RapidsResponded 6 days ago

    Hi David, thank you for reviewing us! We're happy to know you had a great experience and we hope to welcome you again soon!
    

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