Shaw's Crab House - Schaumburg

Shaw's Crab House - Schaumburg reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Brad

   Chicago4 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   My wife and I attended Shaws for our wedding anniversary. Right from the jump, we were greeted warmly and wished a happy anniversary. At this point we thought it couldn’t go better. Far from the case (from a service standpoint). Our meal, start to finish, took over two hours. Now I’ve been in this industry over 20 years and understand that on a Friday night, ambiance is key and you aren’t keen on rushing people out. But read the table. If the guest is ready to place an order (menus down) or is finished with the meal (plates stacked) move on. We had an extremely absentee waiter, I absolutely will not share his name as that is not fair to him, people have their share of off days. But as anyone knows, a restaurant lives and dies with its service. And our experience was squandered by the service, or lack thereof.
   

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2. N

   Nick VIP

   Chicago20 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good food and service in a great atmosphere. Always very consistent.
   

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3. P

   Paige

   Chicago1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Keith was an amazing server! The food and service were phenomenal!
   

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4. D

   Donald

   Milwaukee2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was spectacular and the service by our server Eva was outstanding! Thanks!
   

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5. S

   Stephen

   Chicago1 review

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing cocktails, appetizers & food! Such a treat! Fantastic service as well. A winner for sure.
   

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6. M

   Mary VIP

   Chicago64 reviews

   4.0

   Dined on March 7, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband loved the walleye. Calamari was very good. Key lime pie was delicious. Best we have ever tasted. Waiter was attentive and pleasant.
   

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7. S

   Sandy VIP

   Chicago55 reviews

   4.0

   Dined on March 7, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   My walleye was Fabulous, shrimp scampi good but one person in our group had a chopped salad that looked like it sat in the fridge a few days and the soup was cold. They offered a new soup and took the salad off the bill. Service was great and our server was good about the situation. She also took the 3.5% service charge off willingly.
   

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8. K

   Karen

   Chicago348 reviews

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Diane is an excellent server. She is very pleasant and efficient. Keeps your drinks full and is thoughtful.
   

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9. E

   Eric VIP

   Chicago38 reviews

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was fresh, delicious and perfectly prepared. Service from Mike was A+.
   

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10. B

    Beth

    Chicago2 reviews

    5.0

    Dined on March 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We went to Shaw’s to celebrate my friend’s birthday and had a lovely time. Our waiter recommended the fresh walleye which the birthday girl truly enjoyed and my Parmesan crusted chicken breast was also delicious. The bananas foster was wonderful. The perfect birthday treat!
    

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