Smith's Bar & Grill

Review summary

1. p

   paul

   London

   16 reviews

   vip
   5.0

   16 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Smith's bar and grill is a great little British restaurant in Paddington Basin. The place is full of eclectic decor. The staff are all super friendly and very welcoming.They have great space at the back. You can also get the full menu at the bar. The food is outstanding and the menu is as eclectic and interesting as the surroundings. The steaks are phenomenal.
   

   Is this helpful?

   Report
2. A

   Andy

   London

   16 reviews

   vip
   5.0

   16 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Do you want delicious, mfood in a welcoming restaurant atmosphere in Central London? This is the place, just by the canal in Paddington. I love the small plate options . The baby chicken was best I've ever had. Steaks was delish. we had cocktails discounted at happy hour too. Did I mention the cocktails? Hoo haaa Wish they had more draft beer options . Cozy cozy cozy place with extremely high quality food. A delightful surprise. Wonderful staff and Hail to the CHEF!!!
   

   Is this helpful?

   Report
3. N

   Narinder

   London

   16 reviews

   5.0

   16 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place, great ambience and service from the staff. Lovely meals
   

   • 

   Smith's Bar & GrillResponded 2 days ago

   Dear Narinder, Thank you for your kind review! We’re so glad you enjoyed the ambiance, service, and meals. It’s always wonderful to hear that our guests had a great experience. We hope to welcome you back soon for another lovely visit! 😊 Many thanks EM
   

   Is this helpful?

   Report
4. j

   jake

   London

   18 reviews

   vip
   5.0

   18 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the most amazing dinner at the Smith's! We were a little concerned about the noise when we arrived but to our delight we were seated in the coolest back room area, and separate from the front main bar. Perfect for private parties if you wanted to bring the office or plan a family reunion. We ordered 4 meals and a couple of sides, along with some fish and chips (My wife is from Norwich and having fish and chips is always a great addition to any feast). We're not drinkers by our boys and their wives had wine and beer and very much enjoyed their drinks. The service was also great! In fact when we got seated the room was a bit freezing, and there were only a few others in there, so I asked one of the gents if the area we were in had separate air and he was so nice about it, turned it down and it was just perfect for the amount at guests. I wish I had taken pics of my plates of food, I'm not the guy that remembers that kind of stuff, and to be honest the food disappeared nearly as quickly as it arrived! The table went silent for about 10 minutes while everyone dug in, and boy did we enjoy it! For the next hour we all picked at everyone's plates and enjoyed each other's company. I'd go back in a in no Time for any special occasion or any meal! They have Sunday Roasts, and guaranteed we'll be going back for one of those! Our entire family enjoyed The Smith's for our Dinner Feast and we all recommend it to anyone who hasn't been before!
   

   Smith's Bar & GrillResponded 2 days ago

   Dear Jake, Thank you so much for your wonderful review! We’re thrilled to hear that you and your family had such an amazing experience at Smith's Bar & Grill. It’s great to know that our Regent room area was a perfect fit for your gathering—many of our guests find it ideal for private celebrations, and we're glad you did too! The fact that the fish and chips lived up to your expectations, especially considering your wife's Norwich roots, makes us so happy! We strive to provide dishes that are both delicious and comforting! It’s also wonderful to know our team was able to adjust the temperature to make your visit more comfortable. Little touches like that are important to us. We can’t wait to welcome you back for one of our Sunday Roasts or your next special occasion! Many thanks EM
   

   Is this helpful?

   Report
5. e

   elle

   London

   16 reviews

   vip
   5.0

   16 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I remember this place after walking for too long by the canal, so I decided to book a table to have a quick bite then be on my way, but ended up staying for three fantastic cocktails and ordering big food too. The fish and chips is to die for. Friendly staff, thanks to Alfredo, and good food and at reasonable prices given London standards. I’d go back in a heart beat.
   

   Smith's Bar & GrillResponded 2 days ago

   Dear Elle, Thank you for your lovely review! We’re so glad you stumbled upon us after your canal walk and decided to stop by—it sounds like your quick bite turned into quite the enjoyable visit! It’s fantastic to hear you loved the fish and chips (definitely a crowd favourite!) and that our cocktails hit the spot. We’ll be sure to pass on your kind words to Alfredo and the team—they’ll be thrilled to know they made your experience even better. We can’t wait to welcome you back, whether it’s for another relaxed bite, cocktails, or both! Thank you for your support, and see you again soon! Many thanks EM
   

   Is this helpful?

   Report
6. f

   federico

   London

   18 reviews

   vip
   5.0

   18 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for our last night in London, Paddington Basin as we had seen the reviews and the happy hour specials, the food was really tasty and the beer on tap were good. They’ve made the place look more like an English restaurant than most English pubs! Cool interior that doesn’t come across as “tacky” or “themed” like many places can. The staff were great and the place had a nice vibe.
   

   Smith's Bar & GrillResponded 2 days ago

   Dear Federico, Thank you for choosing us for your last night in London—it’s an honor to be part of your trip! We’re delighted you enjoyed the tasty food, beer on tap, and our happy hour specials. It’s great to hear you appreciated the effort we’ve put into creating a genuine and inviting English restaurant atmosphere without it feeling overdone. We’re also thrilled the team and overall vibe made your experience even better. We hope you had a fantastic trip, and if you find yourself in Paddington again, we’d love to welcome you back! Thank you for the kind words. Many thanks EM
   

   Is this helpful?

   Report
7. P

   Paul

   London

   18 reviews

   vip
   5.0

   18 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Omg this is such a cool restaurant in Paddington, very close to Kensington Gardens! Such a chill and dignified atmosphere with an amazing waitstaff that really know their staff!! I've been here a half dozen times and I always order something that I've never had, and it's always delicious and good.. They are so cool and relaxed here, the food is great, and I'm never disappointed. These guys rock!
   

   Smith's Bar & GrillResponded 2 days ago

   Dear Paul, Thank you so much for your awesome review! We’re thrilled to hear how much you enjoy dining with us. It’s fantastic that you’ve made it a tradition to try something new each time and that we’ve consistently delivered delicious food and a great experience. Our team takes pride in being knowledgeable and creating a relaxed yet dignified atmosphere, so your kind words mean the world to us! We can’t wait to welcome you back for visit number seven—and beyond! Thanks again for the love. You rock, too! Many thanks EM
   

   Is this helpful?

   Report
8. R

   Regina

   Hertfordshire

   9 reviews

   3.0

   9 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   The service was very slow, many new and inexperienced staff. My salad was tasty. The chateaubriand was soft and had good flavour. The potatoes were not sufficiently cooked let alone crispy. It was expensive so all in all we were not very impressed.
   

   Smith's Bar & GrillResponded 2 days ago

   Dear Regina, Thank you for sharing your feedback. We’re glad you enjoyed the salad and the flavour of the chateaubriand, but we’re sorry to hear the service and some aspects of your meal fell short of expectations. We’re currently working on training our new team members to ensure a smoother and more efficient experience for our guests. As for the potatoes, we apologise they weren’t up to our usual standard, and we’ll address this with our kitchen team to prevent it from happening again. Your comments are very helpful, and we’re committed to improving. We hope you’ll consider visiting us again so we can provide the experience you deserve. Thank you for letting us know. Many thanks EM
   

   Is this helpful?

   Report
9. J

   Julie

   London

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely birthday celebrations had on a Saturday afternoon. My group and I did the unlimited brunch, excellent service and food. Out main server was Dima (sp?!), but all the staff who attended our table were brilliant. I would definitely book again for any occasion and my friends and family were also impressed. The only thing I would change, is perhaps if you can create a bit of space for an after brunch / dining boogie! The DJ was playing some tunes, but there isn't any space for a bit of a dance after all that food! 😀 Thank you x
   

   Smith's Bar & GrillResponded 2 days ago

   Dear Julie, Thank you so much for your fantastic review! We’re thrilled you chose to celebrate your birthday with us and that you and your group had a great time enjoying the unlimited brunch. Dima (and the rest of the team) will be delighted to hear your kind words—they work hard to make sure every guest has an amazing experience. We love your suggestion for an after-brunch boogie! It’s great to know you enjoyed the DJ’s tunes, and we’ll definitely consider how we might create a little dance space in the future. We’re so glad your friends and family were impressed, and we can’t wait to welcome you back for another special occasion (or just because)! Thank you again for celebrating with us. 😊 🎉 Many thanks EM
   

   Is this helpful?

   Report
10. M

    Mai

    London

    7 reviews

    vip
    5.0

    7 reviews

    Dined on November 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great staff, very tentative and patient. Good and drinks were of very good quality.
    

    Smith's Bar & GrillResponded 2 days ago

    Dear Mai, Thank you for your kind words! We’re so glad to hear you enjoyed the food, drinks, and especially the attentive and patient service from our team. It’s always our goal to provide a top-notch experience for our guests. We hope to welcome you back soon for another great visit! 😊 Many thanks EM
    

    Is this helpful?

    Report