The Crabtree

Review summary

1. G

   Gigi

   London35 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ok the vegetarian roast was SO good , I feel like vege roasts can be such a let down but Crabtree does it welllll thank you my friend and I had such a nice evening , will be back again soon
   

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   The CrabtreeResponded on February 20, 2025

   Hi Gigi, Thank you so much for your wonderful review! We are so glad you enjoyed the food and had a good evening. We hope to see you again soon. Team Crab
   

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2. G

   Grazina

   London1 review

   5.0

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food never disappoints here, the service was also great!
   

   The CrabtreeResponded on February 10, 2025

   Thank you for your lovely review, Grazina! Team Crab
   

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3. M

   Maria

   London1 review

   5.0

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing first experience at the Crabtree. Food was absolutely delicious, vibe was great and staff were super friendly. Totally recommend!
   

   The CrabtreeResponded on February 3, 2025

   Hi Maria, Thank you so much for your review, we are delighted to hear you had a wonderful experience. We look forward to seeing you again soon. Team Crab
   

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4. J

   Jernene

   London1 review

   3.0

   Dined on February 2, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food was OK, burger lacked abit of flavour and although the vegan Wellington was nice the portion size was more like a sausage roll than a Wellington.
   

   The CrabtreeResponded on February 4, 2025

   Hi Jernene, Thank you for taking the time to leave us a review. We are sorry you did not enjoy your food on Sunday. We take feedback of this kind very seriously and will be speaking to the kitchen and food team to rectify these issues. We hope you will return to give us another chance. Best, Team Crab
   

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5. E

   Elly VIP

   London6 reviews

   3.0

   Dined on January 30, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Lovely pub with charming staff but very bland food. We known the menu well (from The Havelock) but here it isn’t so good. We had a lovely evening (although three screaming children initially were noisy!) but wouldn’t come for the food.
   

   The CrabtreeResponded on January 31, 2025

   Hi Elly, Thank you for your review and we are so glad the service was good. We take feedback on food quality very seriously and would love to be able rectify the issues you found, if you could email us with more details of your visit. Best, Team Crab
   

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6. J

   Jan

   London7 reviews

   5.0

   Dined on January 19, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We haven’t eaten here for some time but happy to report food, service and ambience all still excellent! Plenty of attentive staff on hand to ensure all was well and that our table lacked none of the essential extras, sauces, extra gravy etc. Delicious food to share and good value accompanying wines. Thank you!
   

   The CrabtreeResponded on January 20, 2025

   HI Jan, Thank you for your wonderful review! We always strive to keep our standards high and make sure all our guests are well looked after. We hope to see you again soon! Team Crab
   

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7. C

   Celine

   London2 reviews

   5.0

   Dined on January 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nous avons déjeuner au Crabtree un dimanche midi Le service a été un peu long suite à un problème de cuisson de gibier mais le personnel a été très sympa et a fait un geste sur l’addition Je recommande vivement
   

   The CrabtreeResponded on January 20, 2025

   Hi Celine, Thank you for your 5* Review We always want our guests to have the best time possible, so if something doesn't go to plan we endeavour to put it right as soon as possible. Thank you again and we hope to see you again soon! Team Crab
   

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8. R

   Raye

   London9 reviews

   5.0

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was very good. Service was good too, the waitress was attentive and didn't bother us too much, which is what we prefer.
   

   The CrabtreeResponded on January 20, 2025

   Hi Raye, We're glad to hear you enjoyed your time with us! Thank you for the 5* review, we look forward to seeing you again. Team Crab
   

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9. G

   Gemma

   London3 reviews

   3.0

   Dined on January 5, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Went for a birthday roast - lacked any sort of acknowledgement even though prior to booking had highlighted it. Felt rushed at the end of the meal to vacate the table before we had decided on a dessert as were told they needed the table - when it wasn’t that busy.
   

   The CrabtreeResponded on January 8, 2025

   Hi Gemma, We are sorry to hear you did not have a good experience with us on Sunday. Bookings have a set time on their table dependent on number of people, and this is stated on OpenTable's confirmation email. If you would like to extend your turn time, please request this in advance of your booking. We were fully booked on Sunday, so we apologise you could not have your table for longer. Please email us to discuss this further and we can offer you a complementary dessert for your birthday. Kind Regards Team Crab
   

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10. G

    Gordon VIP

    Oxford2 reviews

    3.0

    Dined on December 14, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Slow service, food not great
    

    The CrabtreeResponded on December 17, 2024

    Hi Gordon, We apologise you did not have a good experience with us, we would like to investigate this further if you could email us more details of your visit so we can try to rectify any issues. Thank you Team Crab
    

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