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Ambiance - The Palm Court at The Plaza Hotel, New York, NY

The Palm Court at The Plaza Hotel

4.4
4.4
6880 Reviews
$50 and over
American

Make a reservation

2 people
7:00 PM
Booked 93 times today
Experiences are available.
  • Good for special occasions
  • Fancy
  • Charming
The Palm Court’s Afternoon Tea truly shines with custom tableware and china, a fragrant tea list steeped in history, and of course, a bit of precocious Eloise too. Guests are invited to nibble on our in-house Pastry Chef’s unique culinary offerings like delicate finger sandwiches, buttery scones and elegant desserts, which are all made from scratch with local, seasonal and sustainable ingredients.

Hours:
Breakfast* | 6:30 a.m. – 10:30 a.m.
Confirmed breakfast reservations at The Palm Court
are reserved for hotel guests at this time.

Afternoon Tea | 11:00 a.m. – 4 p.m.

Lite Fare & Cocktails | 5 p.m. – 11 p.m.
Reservations are not required but recommended
*Lite Fare menu ends at 10:00 p.m.
*Based on hotel occupancy. Hotel guests will be priority.

For parties larger than 6 guests, please send an inquiry email to PalmCourt.PLZ@Fairmont.com
Private dining

Private dining

Book your next event with us

View details

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Hours of operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 5:00 pm–11:00 pm
  • Phone number
    (212) 546-5300
  • Website
    https://www.theplazany.com/dining/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
  • Location
    768 5th Avenue, New York, NY 10019
  • Neighborhood
    Midtown East
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine

Experiences

  • Clase Azul Tequila x The Plaza Hotel

    $495.00 per person

    Prepaid

    Feb 13, 2025 only
    6:30 PM
    Experience a paired dinner featuring Clase Azul México’s most exclusive tequila icons in an unforgettable evening.

Menu

View menu on restaurant's website

What 6,880 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.2Food
  • 4.4Service
  • 4.7Ambience
  • 3.7Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
The Palm Court at The Plaza Hotel offers an "epic luxurious experience" with its grand architecture and attentive staff. Guests appreciate the beautiful ambiance and festive holiday decorations. While some find the "service top-notch" and the food "outstanding," others note areas for improvement in food quality and service consistency. Overall, it remains a memorable and iconic New York experience.

6,880 Reviews

  1. Jane

    Las Vegas

    1 review

    5.0

    1 review

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Had a lovely evening. Wagu beef sliders were amazing as was the white cosmo.

    Is this helpful?

  2. Olivia

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had the most incredible experience! Our server Kazi was incredibly attentive and played a large part in making our tea time feel special. The tea was fantastic (we tried the mint, lavender, and fruit infusion) as well as the desserts and sandwiches. On top of that, the architecture of the room is breathtaking. I can’t wait to return!

    Is this helpful?

  3. julie

    E. Tennessee

    1 review

    4.0

    1 review

    Dined 1 day ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Although the service was very nice a few things would have made the experience nicer for such an expensive experience. I guess you have tea there for the experience, that being said, the only thing left of the Plaza seems to be the Palm Court. The shops and downstairs food court were closed. Only one shop was open, very much a dying mall atmosphere. The furniture was not fancy, tired and plain for again the price tag. Although the service was superb, I feel the experience is resting on its laurels and could have had much more ambience.

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  4. Fernanda

    VIP

    New York City

    17 reviews

    3.0

    17 reviews

    Dined 1 day ago

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5
    Amazing service! The food it was nothing special but the tea and champagne it was the best of all. Our server was amazing, polite, and very welcoming. I could say that the Palm Court at the Plaza is a tourist stop. Definitely woth going once!

    Is this helpful?

  5. manuela

    New York City

    2 reviews

    4.0

    2 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 5
    We really enjoyed the ambience and the music. The service was OK. One lady waiter was super kind. The drinks were delicious. About the food the burger sliders arrived cold but were still delicious and the French fries too. We do not recommend the cheese and cold cult plate: it was bad presented and was nothing special for $50. Anyway, I would go back but just for drinks.

    Is this helpful?

  6. Addie

    Poconos

    2 reviews

    2.0

    2 reviews

    Dined 2 days ago

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 5
    While the service and ambience made the experience, the food is almost inedible. Save your money and go elsewhere .

    Is this helpful?

  7. Sue

    Dorset

    3 reviews

    3.0

    3 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 4
    Setting was superb. Ambient music was just at the right level. Service varied. At small reception desk ladies were very gracious. Food was excellent although no one checked if we were ok with what was provided. No extra sandwiches were offered. No alternative tea was offered. Toilets were miles away. Offered water. Which we then had to pay dearly for. 18% gratuity - excessive for service provided. If in London compare to The Ritz or Claridges for the service provided there.

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  8. Pauline

    New York City

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Laura, Emily, Tony and all in the Food and Beverage team are amazing. The Plaza is a lovely place to go, particularly, if it's your first time in Manhattan, New York. The Plaza is iconic and New York's finest.

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  9. Jennifer

    VIP

    New York City

    7 reviews

    5.0

    7 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a wonderful experience. They were very accommodating with a full gluten free menu

    Is this helpful?

  10. Jennifer

    VIP

    Dallas

    1 review

    3.0

    1 review

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    The food was the biggest disappointment. We opted for the tea prix fixe that was $140 per person ( which is the low end) but other than the scones, the food disappointed us. The tea sandwiches seemed to have come out of a fridge where they were prepared a day before and dense, and very average. It has been years since i had been there for tea before, but i feel the food has gone downhill. Dessert was also underwhelming and not all that tasty. Did not seem that fresh.

    Is this helpful?

FAQs

The Palm Court at The Plaza Hotel is rated 4.4 stars by 6880 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 93 times today
Experiences are available.
Google Map for The Palm Court at The Plaza Hotel

768 5th Avenue, New York, NY 10019

Dining areas

Additional information

  • Neighborhood
    Midtown East
  • Hours of operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 5:00 pm–11:00 pm
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine
  • Website
    https://www.theplazany.com/dining/
  • Phone number
    (212) 546-5300
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
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