Tommy Bahama Restaurant & Bar - Wailea, Maui

Review summary

1. R

   Robert

   VIP

   Hawaii

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Visited for lunch and they were already out of two selections which wanted to order. Our orders were not served at the same time so some had food while others did not. Our pitcher of sangria was overflowing with ice which quickly diluted the beverage which made it poor quality. I usually don't give bad reviews but they definitely need improvement all around.
   

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2. M

   Mary

   Hawaii

   28 reviews

   5.0

   28 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious. Everything came hot and the waiter was very good.
   

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3. M

   Matthew

   VIP

   Hawaii

   5 reviews

   3.0

   5 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Too many people on island. Hard to keep up with the demand for TB
   

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4. C

   Carla

   VIP

   Hawaii

   95 reviews

   5.0

   95 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Walk in and Dawn at the front desk; recognizes up (full time residents). She is such a professional..and at the same time eases those coming in with no reservations. Miriam is a quiet front desk person…such a professional. She recognizes us and our table preference. She is a quiet TB Gem. Jacob, Kali, Kim, Kate, Tim (bartender) …no words. This is our core wait staff at TB. Complement each other and work in sync. Jaden..food runner. Always on the go..great smile and acknowledges from her time at the Hostest Desk. Last recognition is to Daniel. Clears tables..quiet man who we respect. He has an incredible smile which we have been honored to experience. Daniel is just a special part of TB. Shift Managers are great. TB Wailea works like a well oiled machine. Staff is top-notch..food. None better. No matter how many years…”Howard/Richards” and his music is not doing TB any favors. Find a musician that plays quiet Hawaiian music background. This musician always play Eagles and David Bowie…not good.
   

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5. K

   Kerry

   Hawaii

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Perfect steak imperfect waitress. Great potatoes.
   

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6. D

   Dale

   VIP

   Hawaii

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   1. Service was rushed as soon as we were seated. Waitress seemed irritated. 2. Took awhile to get straw for Mai Tai drink. Got our own from the bar. 3. Soup spoon was not provided and we had to get up after several minutes to request soup spoon. Music was loud and we had a hard time talking to our group. Request a variety of dinner music. We are regulars and enjoyed Tommy’s in the past.
   

   Tommy Bahama Restaurant & Bar - Wailea, MauiResponded 2 days ago

   Thank you for your feedback, Dale. We apologize for the rushed service, delay with the straw and soup spoon, and the loud music. We appreciate your loyalty and hope to provide a better experience on your next visit. We look forward to welcoming you back soon!
   

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7. E

   Ernie

   VIP

   Hawaii

   30 reviews

   5.0

   30 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had another very enjoyable lunch at Tommy's this afternoon. This time we decided to try the chicken sandwich which was delicious. The sauce did have a little bit of spice to it which if you're adverse to having spicy food, you may want to ask them to tone it down. But it was delicious and really hit the spot. Service was excellent as usual.
   

   Tommy Bahama Restaurant & Bar - Wailea, MauiResponded 2 days ago

   Thank you for your wonderful review, Ernie! We're delighted to hear you enjoyed the chicken sandwich and excellent service during your lunch at Tommy Bahama Restaurant, Bar & Store Wailea. We look forward to welcoming you back soon!
   

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8. M

   Mike

   VIP

   Seattle

   83 reviews

   5.0

   83 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was delicious and very fresh. Service was excellent. Prices were reasonable.
   

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9. B

   Barbara

   VIP

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy dinner at Tommy Bahamas when we come to Maui. The food is delicious. The crab cakes, ribs, and macadamia nut Mahi mahi are what we usually order.
   

   Tommy Bahama Restaurant & Bar - Wailea, MauiResponded 5 days ago

   Greetings Barbara, Thank you for making Tommy Bahama Wailea a part of your Maui visits! We're delighted you enjoyed your crab cakes, ribs, and macadamia nut Mahi Mahi! Your support means the world to us, and we can’t wait to welcome you back for another delicious dinner. Best, Tommy Bahama Guest Services
   

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10. K

    Kelley

    Hawaii

    15 reviews

    5.0

    15 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server, Michael, was as amazing as he always is! Our tennis group went out to celebrate friendship and the holiday season. With 10 women, he had a lot to deal with and the restaurant was very busy. But, he was professional, friendly and helpful and the service was excellent. My Steak Salad was delicious! Big Mahalo to Michael🥂👏🎉😁
    

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    Tommy Bahama Restaurant & Bar - Wailea, MauiResponded 5 days ago

    Hello Kelley, Thank you for sharing your experience at Tommy Bahama Wailea! It’s wonderful that Michael provided such outstanding service during your holiday celebration. We’re glad you and your tennis group had a great time and that you enjoyed a delicious steak salad. We're excited to share your compliments and hope you'll join us again soon! Sincerely, Tommy Bahama Guest Services
    

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